Business History Books » Business Plans » CSA stops "financial default" coverage
CSA stops "financial default" coverage
Question:
CAL, Only thing Is I do not dive! hahahha hubby and nephew and friends do, I go for the tan! — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
Response:
> I don’t think CSA has any choice. What’s covered or not covered is decided by > the underwriter — in this case Commercial Union.
As another poster suggested, they could have chosen to offer this coverage at an additional premium or as a separate policy. > CSA’s announcement says that this is a temporary situation and I believe
them. The word they used was "indefinate" not temorary. In business once someting is taken away from the consumer it is almost never given back. Look at fuel surcharges and temporary taxes. I hope I am wrong here, but I would be surprised. George in PA — Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com
Response:
George when I got that the other day, I thought WOW are they LOWERING the price??? So now I sell Access America….. This is ridiculous! — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
Response:
CAl I would think the underwriter would have to cover the loss if both went under….. now if the underwriter went under I am sure they are bonded to that affect.. OH gee what a tangled web — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
Response:
Cruise line insurance on many policies does not cover pre existing while the 3rd party does — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
Response:
Sounds like one of your Dive trips. People going under all over the place…… Cal Ford Lido Deck Cruises 800-511-4417 – Hide quoted text — Show quoted text ->CAl >I would think the underwriter would have to cover the loss if both went >under….. now if the underwriter went under I am sure they are bonded to >that affect.. OH gee what a tangled web >– >Susette Whitfield-ACC >www.cruiseoutlets.com – A Vacation.com agency >(800) 853-9515
Response:
Your credit card company under the denial of service rules may come into play, hopefully. Paying cash or check or debit card from this point forward is probably foolish.
– Hide quoted text — Show quoted text -> Interesting question here, who protects the consumer if both the Cruise Line and > the Insurer go belly up at the same time. > Cal Ford > Lido Deck Cruises > 800-511-4417
Response:
> I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also.
So why would I purchase third party insurance? I guess I would buy insurance only from the cruise lines and only use the big three lines, Carnival, Princess and RCI. — Charles
Response:
> So why would I purchase third party insurance? I guess I would buy > insurance only from the cruise lines and only use the big three lines, > Carnival, Princess and RCI.
That is a good point. If third party insurance won’t cover supplier bankruptcy, cruise line insurance may be a better deal. It depends on the coverage comparison and the cost. I think CSA is missing the boat. George in PA — Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com
Response:
>I think CSA is missing the boat.
I don’t think CSA has any choice. What’s covered or not covered is decided by the underwriter — in this case Commercial Union. CSA’s announcement says that this is a temporary situation and I believe them. But there’s thousands of possible bankruptcies out there — mom and pop B&B’s, European hotels that rely on US travelers, etc. In today’s LA Times there was an article about whole cities being in trouble. Anaheim was one cited that has has it’s debt downgraded. Until they can accurately assess the risks of providing default coverage over the next few months they’re doing the prudent thing. By the way, TravelGuard is making sweeping changes also, including with their default coverage. Apparently you’ll need to buy the policy within 7 days of the initial deposit to get the coverage. And from what I hear, that’s a permanent change. And, so long Super Saver.
Response:
Travelguard is still less expensive than buying the cruise line insurance. Saved us a hundred. Used to have 14 days to purchase, now its seven. – Hide quoted text — Show quoted text ->I think CSA is missing the boat. >I don’t think CSA has any choice. What’s covered or not covered is decided by >the underwriter — in this case Commercial Union. >CSA’s announcement says that this is a temporary situation and I believe them. >But there’s thousands of possible bankruptcies out there — mom and pop B&B’s, >European hotels that rely on US travelers, etc. In today’s LA Times there was >an article about whole cities being in trouble. Anaheim was one cited that has >has it’s debt downgraded. Until they can accurately assess the risks of >providing default coverage over the next few months they’re doing the prudent >thing. >By the way, TravelGuard is making sweeping changes also, including with their >default coverage. Apparently you’ll need to buy the policy within 7 days of the >initial deposit to get the coverage. And from what I hear, that’s a permanent >change. And, so long Super Saver.
Response:
Actually, if you buy today you are still covered, tomorrow is the date you are no longer covered.
– Hide quoted text — Show quoted text -> If you bought your policy & paid in full before yesterday, YOU ARE COVERED for > everything stated on it. Folks who are buying today aren’t!
Response:
Yes, I received that notice as well. Disturbs me somewhat as it significantly reduces the coverage afforded the passenger but stays at the same rate, which was not all that great to begin with. We feel that the coverage and service of this provider has been going South for some time and have been using other providers with good success. Interesting question here, who protects the consumer if both the Cruise Line and the Insurer go belly up at the same time. Cal Ford Lido Deck Cruises 800-511-4417 – Hide quoted text — Show quoted text ->I received this note from CSA insurance company this morning. Basically, >on policies sold on October 5 or later, they will no longer cover supplier >default. If you have bought this insurance prior to October 5, you are >still covered. >My first reaction was that there are other insurance companies we can use… >but I’m betting that the major players may go along and stop covering >supplier default also. >George in PA >Countryside Travel: www.CruiseMaster.com >Join us on the GGC2002: www.ggc2002.com >IMPORTANT ANNOUNCEMENT >Dear Travel Partner: >The events of the past weeks have been financially unsettling for the United >States travel industry. Although travel activity is now moving closer to >near normal levels, the industry is still trying to recover from revenues >lost due to the FAA suspensions and consumer cancellation of flights and >cruises. As a result, many travel suppliers are reviewing their current >policies, and procedures to ensure continued operations. >In order for CSA Travel Protection and its insurance underwriter, Commercial >Union Insurance Company to continue to serve the needs of its travel >protection clients, Commercial Union has made the decision to exclude travel >supplier "financial default" coverage until the travel industry stabilizes. >Please be advised that effective October 5, 2001, CSA will place an >indefinite moratorium on, and no longer include, "financial default" under >CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, >will not include "financial default" protection. >CSA will, of course, honor "financial default" insurance benefits in force >on CSA Travel Protection Plans your clients purchased prior to October 5, >2001. CSA will be paying thousands of claims incurred as a result of the >tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. >Next week, you will receive supplemental materials to accompany the CSA >and/or private label brochures you distribute to your clients. It is >imperative that you include the supplemental materials with every brochure. >If you have any questions or if you do not receive the supplemental >materials, please call your Business Development Manager or CSA at (800) >348-9505. >Sincerely, >Les Maine >President, CSA Travel Protection
Response:
If you bought your policy & paid in full before yesterday, YOU ARE COVERED for everything stated on it. Folks who are buying today aren’t! – Hide quoted text — Show quoted text ->Hi George, >Could you interpret this for me…Does this mean that if my airline (I >had been booked on Midway) stops flying they will not cover my loss? If >my cruise line goes under I am out of luck? That the only thing they >will cover now is my sickness or death? >I find these legal terms confusing! >By the way, thanks for your earlier response about picking up people at >fll. Per your advice we are just meeting them at baggage claim. I’m >not so sure that my father-in-law is worried about what security we may >encounter but maybe just wants his son to carry all their bags! ;-) >Margaret > I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also. > George in PA > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com > IMPORTANT ANNOUNCEMENT > Dear Travel Partner: > The events of the past weeks have been financially unsettling for the United > States travel industry. Although travel activity is now moving closer to > near normal levels, the industry is still trying to recover from revenues > lost due to the FAA suspensions and consumer cancellation of flights and > cruises. As a result, many travel suppliers are reviewing their current > policies, and procedures to ensure continued operations. > In order for CSA Travel Protection and its insurance underwriter, Commercial > Union Insurance Company to continue to serve the needs of its travel > protection clients, Commercial Union has made the decision to exclude travel > supplier "financial default" coverage until the travel industry stabilizes. > Please be advised that effective October 5, 2001, CSA will place an > indefinite moratorium on, and no longer include, "financial default" under > CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, > will not include "financial default" protection. > CSA will, of course, honor "financial default" insurance benefits in force > on CSA Travel Protection Plans your clients purchased prior to October 5, > 2001. CSA will be paying thousands of claims incurred as a result of the > tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. > Next week, you will receive supplemental materials to accompany the CSA > and/or private label brochures you distribute to your clients. It is > imperative that you include the supplemental materials with every brochure. > If you have any questions or if you do not receive the supplemental > materials, please call your Business Development Manager or CSA at (800) > 348-9505. > Sincerely, > Les Maine > President, CSA Travel Protection >– >Margaret Fine
Response:
> Could you interpret this for me…Does this mean that if my airline (I > had been booked on Midway) stops flying they will not cover my loss? If > my cruise line goes under I am out of luck?
Margaret, if you bought the insurance before today, you are still covered. Nothing changes on policies that have already been sold. To be absolutely sure, call the toll-free number on your policy and check with the insurance company. > By the way, thanks for your earlier response about picking up people at > fll. Per your advice we are just meeting them at baggage claim.
Your welcome. Have a nice visit. George in PA — Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com
Response:
I’m not worried about my cruise insurance for this weekend’s cruise but was wondering for the future. If what I am assuming is correct and they’re not going to cover things like your airline going bankrupt then I don’t see much of a difference vs the standard cruise line insurance. You may save a little money and some of the covered values may be a little different but the big selling point for me was the fact that I’d get my money back if Royal Caribbean suddenly went belly up. It would have been a lot easier for me to just book the RCI insurance then having to purchase my insurance separately. Margaret – Hide quoted text — Show quoted text ->Could you interpret this for me…Does this mean that if my airline (I >had been booked on Midway) stops flying they will not cover my loss? If >my cruise line goes under I am out of luck? > Margaret, if you bought the insurance before today, you are still covered. > Nothing changes on policies that have already been sold. To be absolutely > sure, call the toll-free number on your policy and check with the insurance > company. >By the way, thanks for your earlier response about picking up people at >fll. Per your advice we are just meeting them at baggage claim. > Your welcome. Have a nice visit. > George in PA > — > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com
– Margaret Fine
Response:
I received this note from CSA insurance company this morning. Basically, on policies sold on October 5 or later, they will no longer cover supplier default. If you have bought this insurance prior to October 5, you are still covered. My first reaction was that there are other insurance companies we can use… but I’m betting that the major players may go along and stop covering supplier default also. George in PA Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com IMPORTANT ANNOUNCEMENT Dear Travel Partner: The events of the past weeks have been financially unsettling for the United States travel industry. Although travel activity is now moving closer to near normal levels, the industry is still trying to recover from revenues lost due to the FAA suspensions and consumer cancellation of flights and cruises. As a result, many travel suppliers are reviewing their current policies, and procedures to ensure continued operations. In order for CSA Travel Protection and its insurance underwriter, Commercial Union Insurance Company to continue to serve the needs of its travel protection clients, Commercial Union has made the decision to exclude travel supplier "financial default" coverage until the travel industry stabilizes. Please be advised that effective October 5, 2001, CSA will place an indefinite moratorium on, and no longer include, "financial default" under CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, will not include "financial default" protection. CSA will, of course, honor "financial default" insurance benefits in force on CSA Travel Protection Plans your clients purchased prior to October 5, 2001. CSA will be paying thousands of claims incurred as a result of the tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. Next week, you will receive supplemental materials to accompany the CSA and/or private label brochures you distribute to your clients. It is imperative that you include the supplemental materials with every brochure. If you have any questions or if you do not receive the supplemental materials, please call your Business Development Manager or CSA at (800) 348-9505. Sincerely, Les Maine President, CSA Travel Protection
Response:
In my mind, this was about the dumbest thing they could do. Funny, it doesn’t say they will be lowering the price once they lower the coverage. they should still offer bankruptcy protection at a an additional cost if necessary, but doing it this way puts very little difference between the cruise line’s insurance and theirs, so for someplace like Princess where I can get voluntary cancellation insurance for any reason, there isn’t much incentive to look to third party insurance.
– Hide quoted text — Show quoted text -> I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also. > George in PA > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com > IMPORTANT ANNOUNCEMENT > Dear Travel Partner: > The events of the past weeks have been financially unsettling for the United > States travel industry. Although travel activity is now moving closer to > near normal levels, the industry is still trying to recover from revenues > lost due to the FAA suspensions and consumer cancellation of flights and > cruises. As a result, many travel suppliers are reviewing their current > policies, and procedures to ensure continued operations. > In order for CSA Travel Protection and its insurance underwriter, Commercial > Union Insurance Company to continue to serve the needs of its travel > protection clients, Commercial Union has made the decision to exclude travel > supplier "financial default" coverage until the travel industry stabilizes. > Please be advised that effective October 5, 2001, CSA will place an > indefinite moratorium on, and no longer include, "financial default" under > CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, > will not include "financial default" protection. > CSA will, of course, honor "financial default" insurance benefits in force > on CSA Travel Protection Plans your clients purchased prior to October 5, > 2001. CSA will be paying thousands of claims incurred as a result of the > tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. > Next week, you will receive supplemental materials to accompany the CSA > and/or private label brochures you distribute to your clients. It is > imperative that you include the supplemental materials with every brochure. > If you have any questions or if you do not receive the supplemental > materials, please call your Business Development Manager or CSA at (800) > 348-9505. > Sincerely, > Les Maine > President, CSA Travel Protection
Response:
Hi George, Could you interpret this for me…Does this mean that if my airline (I had been booked on Midway) stops flying they will not cover my loss? If my cruise line goes under I am out of luck? That the only thing they will cover now is my sickness or death? I find these legal terms confusing! By the way, thanks for your earlier response about picking up people at fll. Per your advice we are just meeting them at baggage claim. I’m not so sure that my father-in-law is worried about what security we may encounter but maybe just wants his son to carry all their bags! ;-) Margaret – Hide quoted text — Show quoted text – > I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also. > George in PA > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com > IMPORTANT ANNOUNCEMENT > Dear Travel Partner: > The events of the past weeks have been financially unsettling for the United > States travel industry. Although travel activity is now moving closer to > near normal levels, the industry is still trying to recover from revenues > lost due to the FAA suspensions and consumer cancellation of flights and > cruises. As a result, many travel suppliers are reviewing their current > policies, and procedures to ensure continued operations. > In order for CSA Travel Protection and its insurance underwriter, Commercial > Union Insurance Company to continue to serve the needs of its travel > protection clients, Commercial Union has made the decision to exclude travel > supplier "financial default" coverage until the travel industry stabilizes. > Please be advised that effective October 5, 2001, CSA will place an > indefinite moratorium on, and no longer include, "financial default" under > CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, > will not include "financial default" protection. > CSA will, of course, honor "financial default" insurance benefits in force > on CSA Travel Protection Plans your clients purchased prior to October 5, > 2001. CSA will be paying thousands of claims incurred as a result of the > tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. > Next week, you will receive supplemental materials to accompany the CSA > and/or private label brochures you distribute to your clients. It is > imperative that you include the supplemental materials with every brochure. > If you have any questions or if you do not receive the supplemental > materials, please call your Business Development Manager or CSA at (800) > 348-9505. > Sincerely, > Les Maine > President, CSA Travel Protection
– Margaret Fine
Response:
I received this note from CSA insurance company this morning. Basically, on policies sold on October 5 or later, they will no longer cover supplier default. If you have bought this insurance prior to October 5, you are still covered. My first reaction was that there are other insurance companies we can use… but I’m betting that the major players may go along and stop covering supplier default also. George in PA Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com IMPORTANT ANNOUNCEMENT Dear Travel Partner: The events of the past weeks have been financially unsettling for the United States travel industry. Although travel activity is now moving closer to near normal levels, the industry is still trying to recover from revenues lost due to the FAA suspensions and consumer cancellation of flights and cruises. As a result, many travel suppliers are reviewing their current policies, and procedures to ensure continued operations. In order for CSA Travel Protection and its insurance underwriter, Commercial Union Insurance Company to continue to serve the needs of its travel protection clients, Commercial Union has made the decision to exclude travel supplier "financial default" coverage until the travel industry stabilizes. Please be advised that effective October 5, 2001, CSA will place an indefinite moratorium on, and no longer include, "financial default" under CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, will not include "financial default" protection. CSA will, of course, honor "financial default" insurance benefits in force on CSA Travel Protection Plans your clients purchased prior to October 5, 2001. CSA will be paying thousands of claims incurred as a result of the tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. Next week, you will receive supplemental materials to accompany the CSA and/or private label brochures you distribute to your clients. It is imperative that you include the supplemental materials with every brochure. If you have any questions or if you do not receive the supplemental materials, please call your Business Development Manager or CSA at (800) 348-9505. Sincerely, Les Maine President, CSA Travel Protection
Response:
In my mind, this was about the dumbest thing they could do. Funny, it doesn’t say they will be lowering the price once they lower the coverage. they should still offer bankruptcy protection at a an additional cost if necessary, but doing it this way puts very little difference between the cruise line’s insurance and theirs, so for someplace like Princess where I can get voluntary cancellation insurance for any reason, there isn’t much incentive to look to third party insurance.
– Hide quoted text — Show quoted text -> I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also. > George in PA > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com > IMPORTANT ANNOUNCEMENT > Dear Travel Partner: > The events of the past weeks have been financially unsettling for the United > States travel industry. Although travel activity is now moving closer to > near normal levels, the industry is still trying to recover from revenues > lost due to the FAA suspensions and consumer cancellation of flights and > cruises. As a result, many travel suppliers are reviewing their current > policies, and procedures to ensure continued operations. > In order for CSA Travel Protection and its insurance underwriter, Commercial > Union Insurance Company to continue to serve the needs of its travel > protection clients, Commercial Union has made the decision to exclude travel > supplier "financial default" coverage until the travel industry stabilizes. > Please be advised that effective October 5, 2001, CSA will place an > indefinite moratorium on, and no longer include, "financial default" under > CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, > will not include "financial default" protection. > CSA will, of course, honor "financial default" insurance benefits in force > on CSA Travel Protection Plans your clients purchased prior to October 5, > 2001. CSA will be paying thousands of claims incurred as a result of the > tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. > Next week, you will receive supplemental materials to accompany the CSA > and/or private label brochures you distribute to your clients. It is > imperative that you include the supplemental materials with every brochure. > If you have any questions or if you do not receive the supplemental > materials, please call your Business Development Manager or CSA at (800) > 348-9505. > Sincerely, > Les Maine > President, CSA Travel Protection
Response:
Hi George, Could you interpret this for me…Does this mean that if my airline (I had been booked on Midway) stops flying they will not cover my loss? If my cruise line goes under I am out of luck? That the only thing they will cover now is my sickness or death? I find these legal terms confusing! By the way, thanks for your earlier response about picking up people at fll. Per your advice we are just meeting them at baggage claim. I’m not so sure that my father-in-law is worried about what security we may encounter but maybe just wants his son to carry all their bags! ;-) Margaret – Hide quoted text — Show quoted text – > I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also. > George in PA > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com > IMPORTANT ANNOUNCEMENT > Dear Travel Partner: > The events of the past weeks have been financially unsettling for the United > States travel industry. Although travel activity is now moving closer to > near normal levels, the industry is still trying to recover from revenues > lost due to the FAA suspensions and consumer cancellation of flights and > cruises. As a result, many travel suppliers are reviewing their current > policies, and procedures to ensure continued operations. > In order for CSA Travel Protection and its insurance underwriter, Commercial > Union Insurance Company to continue to serve the needs of its travel > protection clients, Commercial Union has made the decision to exclude travel > supplier "financial default" coverage until the travel industry stabilizes. > Please be advised that effective October 5, 2001, CSA will place an > indefinite moratorium on, and no longer include, "financial default" under > CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, > will not include "financial default" protection. > CSA will, of course, honor "financial default" insurance benefits in force > on CSA Travel Protection Plans your clients purchased prior to October 5, > 2001. CSA will be paying thousands of claims incurred as a result of the > tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. > Next week, you will receive supplemental materials to accompany the CSA > and/or private label brochures you distribute to your clients. It is > imperative that you include the supplemental materials with every brochure. > If you have any questions or if you do not receive the supplemental > materials, please call your Business Development Manager or CSA at (800) > 348-9505. > Sincerely, > Les Maine > President, CSA Travel Protection
– Margaret Fine
Response:
> Could you interpret this for me…Does this mean that if my airline (I > had been booked on Midway) stops flying they will not cover my loss? If > my cruise line goes under I am out of luck?
Margaret, if you bought the insurance before today, you are still covered. Nothing changes on policies that have already been sold. To be absolutely sure, call the toll-free number on your policy and check with the insurance company. > By the way, thanks for your earlier response about picking up people at > fll. Per your advice we are just meeting them at baggage claim.
Your welcome. Have a nice visit. George in PA — Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com
Response:
I’m not worried about my cruise insurance for this weekend’s cruise but was wondering for the future. If what I am assuming is correct and they’re not going to cover things like your airline going bankrupt then I don’t see much of a difference vs the standard cruise line insurance. You may save a little money and some of the covered values may be a little different but the big selling point for me was the fact that I’d get my money back if Royal Caribbean suddenly went belly up. It would have been a lot easier for me to just book the RCI insurance then having to purchase my insurance separately. Margaret – Hide quoted text — Show quoted text ->Could you interpret this for me…Does this mean that if my airline (I >had been booked on Midway) stops flying they will not cover my loss? If >my cruise line goes under I am out of luck? > Margaret, if you bought the insurance before today, you are still covered. > Nothing changes on policies that have already been sold. To be absolutely > sure, call the toll-free number on your policy and check with the insurance > company. >By the way, thanks for your earlier response about picking up people at >fll. Per your advice we are just meeting them at baggage claim. > Your welcome. Have a nice visit. > George in PA > — > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com
– Margaret Fine
Response:
If you bought your policy & paid in full before yesterday, YOU ARE COVERED for everything stated on it. Folks who are buying today aren’t! – Hide quoted text — Show quoted text ->Hi George, >Could you interpret this for me…Does this mean that if my airline (I >had been booked on Midway) stops flying they will not cover my loss? If >my cruise line goes under I am out of luck? That the only thing they >will cover now is my sickness or death? >I find these legal terms confusing! >By the way, thanks for your earlier response about picking up people at >fll. Per your advice we are just meeting them at baggage claim. I’m >not so sure that my father-in-law is worried about what security we may >encounter but maybe just wants his son to carry all their bags! ;-) >Margaret > I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also. > George in PA > Countryside Travel: www.CruiseMaster.com > Join us on the GGC2002: www.ggc2002.com > IMPORTANT ANNOUNCEMENT > Dear Travel Partner: > The events of the past weeks have been financially unsettling for the United > States travel industry. Although travel activity is now moving closer to > near normal levels, the industry is still trying to recover from revenues > lost due to the FAA suspensions and consumer cancellation of flights and > cruises. As a result, many travel suppliers are reviewing their current > policies, and procedures to ensure continued operations. > In order for CSA Travel Protection and its insurance underwriter, Commercial > Union Insurance Company to continue to serve the needs of its travel > protection clients, Commercial Union has made the decision to exclude travel > supplier "financial default" coverage until the travel industry stabilizes. > Please be advised that effective October 5, 2001, CSA will place an > indefinite moratorium on, and no longer include, "financial default" under > CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, > will not include "financial default" protection. > CSA will, of course, honor "financial default" insurance benefits in force > on CSA Travel Protection Plans your clients purchased prior to October 5, > 2001. CSA will be paying thousands of claims incurred as a result of the > tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. > Next week, you will receive supplemental materials to accompany the CSA > and/or private label brochures you distribute to your clients. It is > imperative that you include the supplemental materials with every brochure. > If you have any questions or if you do not receive the supplemental > materials, please call your Business Development Manager or CSA at (800) > 348-9505. > Sincerely, > Les Maine > President, CSA Travel Protection >– >Margaret Fine
Response:
Actually, if you buy today you are still covered, tomorrow is the date you are no longer covered.
– Hide quoted text — Show quoted text -> If you bought your policy & paid in full before yesterday, YOU ARE COVERED for > everything stated on it. Folks who are buying today aren’t!
Response:
Yes, I received that notice as well. Disturbs me somewhat as it significantly reduces the coverage afforded the passenger but stays at the same rate, which was not all that great to begin with. We feel that the coverage and service of this provider has been going South for some time and have been using other providers with good success. Interesting question here, who protects the consumer if both the Cruise Line and the Insurer go belly up at the same time. Cal Ford Lido Deck Cruises 800-511-4417 – Hide quoted text — Show quoted text ->I received this note from CSA insurance company this morning. Basically, >on policies sold on October 5 or later, they will no longer cover supplier >default. If you have bought this insurance prior to October 5, you are >still covered. >My first reaction was that there are other insurance companies we can use… >but I’m betting that the major players may go along and stop covering >supplier default also. >George in PA >Countryside Travel: www.CruiseMaster.com >Join us on the GGC2002: www.ggc2002.com >IMPORTANT ANNOUNCEMENT >Dear Travel Partner: >The events of the past weeks have been financially unsettling for the United >States travel industry. Although travel activity is now moving closer to >near normal levels, the industry is still trying to recover from revenues >lost due to the FAA suspensions and consumer cancellation of flights and >cruises. As a result, many travel suppliers are reviewing their current >policies, and procedures to ensure continued operations. >In order for CSA Travel Protection and its insurance underwriter, Commercial >Union Insurance Company to continue to serve the needs of its travel >protection clients, Commercial Union has made the decision to exclude travel >supplier "financial default" coverage until the travel industry stabilizes. >Please be advised that effective October 5, 2001, CSA will place an >indefinite moratorium on, and no longer include, "financial default" under >CSA Travel Protection Plans. CSA Plans sold on or after October 5, 2001, >will not include "financial default" protection. >CSA will, of course, honor "financial default" insurance benefits in force >on CSA Travel Protection Plans your clients purchased prior to October 5, >2001. CSA will be paying thousands of claims incurred as a result of the >tragic events of September 11 and the bankruptcy of Renaissance Cruise Line. >Next week, you will receive supplemental materials to accompany the CSA >and/or private label brochures you distribute to your clients. It is >imperative that you include the supplemental materials with every brochure. >If you have any questions or if you do not receive the supplemental >materials, please call your Business Development Manager or CSA at (800) >348-9505. >Sincerely, >Les Maine >President, CSA Travel Protection
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Your credit card company under the denial of service rules may come into play, hopefully. Paying cash or check or debit card from this point forward is probably foolish.
– Hide quoted text — Show quoted text -> Interesting question here, who protects the consumer if both the Cruise Line and > the Insurer go belly up at the same time. > Cal Ford > Lido Deck Cruises > 800-511-4417
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> I received this note from CSA insurance company this morning. Basically, > on policies sold on October 5 or later, they will no longer cover supplier > default. If you have bought this insurance prior to October 5, you are > still covered. > My first reaction was that there are other insurance companies we can use… > but I’m betting that the major players may go along and stop covering > supplier default also.
So why would I purchase third party insurance? I guess I would buy insurance only from the cruise lines and only use the big three lines, Carnival, Princess and RCI. — Charles
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> So why would I purchase third party insurance? I guess I would buy > insurance only from the cruise lines and only use the big three lines, > Carnival, Princess and RCI.
That is a good point. If third party insurance won’t cover supplier bankruptcy, cruise line insurance may be a better deal. It depends on the coverage comparison and the cost. I think CSA is missing the boat. George in PA — Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com
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>I think CSA is missing the boat.
I don’t think CSA has any choice. What’s covered or not covered is decided by the underwriter — in this case Commercial Union. CSA’s announcement says that this is a temporary situation and I believe them. But there’s thousands of possible bankruptcies out there — mom and pop B&B’s, European hotels that rely on US travelers, etc. In today’s LA Times there was an article about whole cities being in trouble. Anaheim was one cited that has has it’s debt downgraded. Until they can accurately assess the risks of providing default coverage over the next few months they’re doing the prudent thing. By the way, TravelGuard is making sweeping changes also, including with their default coverage. Apparently you’ll need to buy the policy within 7 days of the initial deposit to get the coverage. And from what I hear, that’s a permanent change. And, so long Super Saver.
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Travelguard is still less expensive than buying the cruise line insurance. Saved us a hundred. Used to have 14 days to purchase, now its seven. – Hide quoted text — Show quoted text ->I think CSA is missing the boat. >I don’t think CSA has any choice. What’s covered or not covered is decided by >the underwriter — in this case Commercial Union. >CSA’s announcement says that this is a temporary situation and I believe them. >But there’s thousands of possible bankruptcies out there — mom and pop B&B’s, >European hotels that rely on US travelers, etc. In today’s LA Times there was >an article about whole cities being in trouble. Anaheim was one cited that has >has it’s debt downgraded. Until they can accurately assess the risks of >providing default coverage over the next few months they’re doing the prudent >thing. >By the way, TravelGuard is making sweeping changes also, including with their >default coverage. Apparently you’ll need to buy the policy within 7 days of the >initial deposit to get the coverage. And from what I hear, that’s a permanent >change. And, so long Super Saver.
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> I don’t think CSA has any choice. What’s covered or not covered is decided by > the underwriter — in this case Commercial Union.
As another poster suggested, they could have chosen to offer this coverage at an additional premium or as a separate policy. > CSA’s announcement says that this is a temporary situation and I believe
them. The word they used was "indefinate" not temorary. In business once someting is taken away from the consumer it is almost never given back. Look at fuel surcharges and temporary taxes. I hope I am wrong here, but I would be surprised. George in PA — Countryside Travel: www.CruiseMaster.com Join us on the GGC2002: www.ggc2002.com
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George when I got that the other day, I thought WOW are they LOWERING the price??? So now I sell Access America….. This is ridiculous! — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
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CAl I would think the underwriter would have to cover the loss if both went under….. now if the underwriter went under I am sure they are bonded to that affect.. OH gee what a tangled web — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
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Cruise line insurance on many policies does not cover pre existing while the 3rd party does — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515
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Sounds like one of your Dive trips. People going under all over the place…… Cal Ford Lido Deck Cruises 800-511-4417 – Hide quoted text — Show quoted text ->CAl >I would think the underwriter would have to cover the loss if both went >under….. now if the underwriter went under I am sure they are bonded to >that affect.. OH gee what a tangled web >– >Susette Whitfield-ACC >www.cruiseoutlets.com – A Vacation.com agency >(800) 853-9515
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CAL, Only thing Is I do not dive! hahahha hubby and nephew and friends do, I go for the tan! — Susette Whitfield-ACC www.cruiseoutlets.com – A Vacation.com agency (800) 853-9515