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NCL (Norwegian Cruise Line) is a Waste of $$$

Question:

– Hide quoted text — Show quoted text -> sound like your just a whiner sir. >  I just came back from a cruise on NCL norwegian sea and got the best > treadment of many a cruiseline I sailed. >  yes twice we were notefied that during the day a planned maintenance > shutdown was to be held. >  do you rather have them shut it down for no reason ?? they were finished > way before the given time and every thing was back to normal. > I don’t know of any cruiseline with choice matresses or bedding. >  as far as unsuitable room did it ever occure to you to read the brochure > ??? >  as far as photographing people its also explained in the brochure that > security has increased. >  In my opinion people like you should stay home, cause nothing will ever > please you. >  Jaap van Dorp >  Former Chief Electrician >  Holland America line

Response:

> And I would never drink brown water.

Or eat yellow snow! — George in PA    www.countryside-travel.com Norwegian Dawn www.cruisemaster.com/dawn.htm Sleazy 3 – Carnival Conquest www.cruisemaster.com/sleazy3.htm

Response:

> I have to agree that NCL is a waste of money.  In 95 we were on our > last NCL cruise, it was the Dreamward before it was lengthened.

In 1995 NCL was quite literally a different company, one that was on the brink of bankruptcy. The cruise line is now owned by Star Cruises which seems to have pumped a lot of cash not only into new ships, but to spruce up the older ships of the fleet. My opinion is that NCL experiences (both good and bad) prior to Star’s takeover should be taken with a fine grain of salt. The only similarity is the name of the cruise line. Warren

Response:

sound like your just a whiner sir.  I just came back from a cruise on NCL norwegian sea and got the best treadment of many a cruiseline I sailed.  yes twice we were notefied that during the day a planned maintenance shutdown was to be held.  do you rather have them shut it down for no reason ?? they were finished way before the given time and every thing was back to normal. I don’t know of any cruiseline with choice matresses or bedding.  as far as unsuitable room did it ever occure to you to read the brochure ???  as far as photographing people its also explained in the brochure that security has increased.  In my opinion people like you should stay home, cause nothing will ever please you.  Jaap van Dorp  Former Chief Electrician  Holland America line

Response:

    Overall Value: Poor     Cleanliness of Ship: Poor     Cabin Appearance: Poor     Entertainment: Poor     Embarkation: Poor     Disembarkation: Poor     Dining Choices: Poor     Speed of Check-In: Poor     Staff & Service: Poor     Stateroom & Cleanliness: Poor     Variety of Shore Excursions: Poor     Price of Excursions: Poor Issues: We have experienced a number of critical issues on our cruise, which contributed to numerous inconveniences, which are outlined below in the table. During our cruise, we have informed Norwegian Majesty personnel during our cruise and have requested to speak with management to resolve all of these issues; but our repeated requests were summarily denied.  Needless to say, none of the issues were ever resolved. Type of Issue   Issue Unsuitable Accommodations       On May 1, 2003, Donna, Costco Travel informed we she ordered "corrugated mattress" (eggshells) on our beds. This material was not furnished in our cabin and the cruise line indicated that they did not have any onboard the vessel.     Reported this to Josephine P. Lim 5-18-03     Reported this to Tatiana Montenegro, Latitudes Consultant 5-20-03 Customer Service        The check-in process was convoluted and time-consuming. We had to wait in over several different lines before we could get onto the ship: check-in, luggage, get our keycards, etc. There were several entrances outside the port and none of them were clearly marked, which could help educate customers on where they need to be. I informed Orcun (staff member) three times during approximately 2PM on 5-16-03 that I did not want to be photographed; nonetheless he insisted and attempted to put his arms around me. Unsuitable Accommodations       Our cabin 6009 had two single beds, which was not convertible into queen size beds. We were not informed of this when we booked our cruise, I specifically, told the Costco rep, that this trip was to highlight our ten year anniversary.  Had we been advised about the bed issue when we booked the cruise, we would have pursued alternative options.     Reported this to Josephine P. Lim 5-18-03     Reported this to Tatiana Montenegro, Latitudes Consultant 5-20-03 Bad Smell & Sanitary Conditions in the Toilet, Cabin, and the Forward Cabin on Deck 6 Obnoxious odor     Reported this to Amy 2:20PM 5-19-03     Reported this to Mirela 3:00PM 5-19-03     Reported this to Ilene 5:00PM 5-19-03     Reported this to Florentina 8:50PM 5-19-03     Reported this to Tatiana Montenegro, Latitudes Consultant     Reported this to Olga 7:15PM 5-23-03 Health & Sanitary Conditions        I have informed the front-desk that the water from our cabin was coming out brown and I was informed that this was perfectly normal. While I was consuming the water, I experienced diarrhea for several days. When I attempted to visit the ship’s doctor, I was informed that there would be a $100 charge. Entertainment   Extensive CNN service disruption on May 22, 23, 24, and 25th. Health & Customer service   There were limited designated non-smoking locations. Since NCL did not have non-smoking sections on other decks, this caused us to inhale second-hand smoke and made it a very bad cruise experience for non-smokers. Additional Facts & Corroborative Evidence Provided to Us from Norwegian Cruise Line in a letter dated May 20, 2003, that was left in our cabin "Please be advised that we will shut off our water and toilet vacuum due to maintenance work which will commence at 1015A

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