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	<title>Business History Books &#187; Business Management Consultant</title>
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		<title>Mulay &#8211; violent nutcase</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/mulay-violent-nutcase-433838.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/mulay-violent-nutcase-433838.html#comments</comments>
		<pubDate>Sun, 09 Apr 2006 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/mulay-violent-nutcase-433838.html</guid>
		<description><![CDATA[Question:
LV described Mulay best&#44; back in late-2004:  Well&#44; let&#8217;s see &#8211; you accuse me of being a Nazi&#44; and I say  no I&#8217;m not. &#160;Next&#44; you can accuse me of belonging to NAMBLA&#44;  and I get to deny *that*. &#160;And so it goes. &#160;Who gives a shit?  I&#8217;m not here to [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p>LV described Mulay best&#44; back in late-2004:  Well&#44; let&#8217;s see &#8211; you accuse me of being a Nazi&#44; and I say  no I&#8217;m not. &nbsp;Next&#44; you can accuse me of belonging to NAMBLA&#44;  and I get to deny *that*. &nbsp;And so it goes. &nbsp;Who gives a shit?  I&#8217;m not here to deny every accusation a fucking mental patient  like *you* makes. &nbsp;That zootwoman e-mail CCed to this NG by  Doug tells the tale &#8211; you&#8217;re a violent nutcase&#44; on medication  for your condition. &nbsp;Now&#44; *you* can deny *that*&#44; son&#44; but from where  I&#8217;m standing it appears that corroborating evidence has been  tendered.  Choke on it&#44; asshole.  Lord Valve  &quot;Nazi&quot;  And recently&#44; I&#8217;m amazed when I see people here who&#8217;re actually  corresponding with this lunatic (Mulay)&#44; especially if they&#8217;re  familiar with his history in this NG&#8230; you all must realize how ill  he is and have much more compassion than I do &#8211; OR &#8211; you just don&#8217;t  know what a WHACKO you&#8217;re dealing with&#8230;  Personally&#44; I have zero tolerance for a fucking whacko who threatens  people in a NG&#44; by saying he&#8217;d like to duct tape / tie them up&#44; kill  them&#44; rape them&#44; and cut them up with a bone saw.  No firearms necessary over in this neck of the woods&#8230;he&#8217;d find  himself on the wrong end of a Marine Combat Knife if he were ever  stupid enough to try and &quot;make good on his threat&quot;.  User-Agent: Mozilla Thunderbird 0.7.3 (Windows/20040803)  X-Accept-Language: en-us&#44; en  MIME-Version: 1.0  Newsgroups: alt.guitar.amps  Content-Type: text/plain; charset=us-ascii; format=flowed  Content-Transfer-Encoding: 7bit  Lines: 26  NNTP-Posting-Host: 68.5.73.121  EDT)  Organization: Cox Communications  Xref: wnmaster12 alt.guitar.amps:633374  (bgtnsc05-news.ops.worldnet.att.net)  Parvat fugla&#44;  Loop &#8216;n fareep dun upped ma tharst fer kute main luv.  Ahm gon kum gitcha fer sum moonlat hont luv.  1.) winderless van  2.) ether own a rag  3.) duk taype  4.) lawtsa rope  5.) bone saw  6.) plastik baggs  7.) roll up karpet  ah weel luv U till yor las gag then poot a fuk in ya ded jes fer funn.  ah will brang wd40 n budder fer luvin.  xoxoxox  GITTERDUN!!!  PS &#8211; Buzz off&#44; baldy &#8211; LOL! </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Earlier today we found out that the EFF had sued AT&amp;T over their secret  work with the NSA on surveillance of millions of US citizens without  wiretaps. We learned that paragraph 65 of this complaint shows EFF is  trying to turn it into a nationwide Class Action suit covering all  current and former customers (any after 9/2001) of AT&amp;T. And we learned  that a retired AT&amp;T technician had stepped forward and disclosed the  installation of secret NSA spy equipment in the San Francisco trunk  facility. As well as the belief that similar equipment is in place in  Seattle&#44; San Jose&#44; Los Angeles and San Diego.  Specifically&#44; this equipment was the Narus ST-6400&#44; a machine that was  capable of monitoring over 622 Mbits/second in real time in May&#44; 2000&#44;  and capturing anything that hits its&#8217; semantice (i.e. the meaning of  the content) triggers. The latest generation is called NarusInsight&#44;  capable of monitoring 10 billion bits of data per second.  Follow me over the jump and let&#8217;s learn some more about the private  company Narus&#44; it&#8217;s founder Ovi Cohen&#44; and board member Bill Crowell.  Shall we?  bewert&#8217;s diary :: ::  Narus is a private company founded in 1997 by Ori Cohen&#44; who had been  in charge of technology development for VDONet&#44; an early media  streaming pioneer. It has venture funding from an all-star team of  investors including JP Morgan Partners&#44; Mayfield&#44; NeoCarta&#44; Presidio  Venture Partners&#44; Walden International&#44; Intel&#44; NTT Software and Sumisho  Electronics.  Of note is that while Hoover&#8217;s company factsheet on Narus continues to  list Mr. Cohen as Chairman&#44; while Narus&#8217;s own website listing of the  Board of Directors no longer mentions Mr. Cohen.  Prior to 9/11 Narus worked on building carrier-grade tools to analyze  IP network traffic for billing purposes&#44; to prevent what they term  &quot;revenue leakage&quot;. Post-9/11 they have continued down that path while  adding more semantic monitoring abilities for surveillance purposes.  They even brought in former Deputy Director of the NSA William P.  Crowell as an addition to their Board of Directors. From the Press  Release announcing this:  Crowell is an independent security consultant and holds several board  positions with a variety of technology and technology-based security  companies. Since 9/11&#44; Crowell has served on the Defense Advanced  Research Projects Agency (DARPA) Task Force on Terrorism and  Deterrence&#44; the National Research Council Committee on Science and  Technology for Countering Terrorism and the Markle Foundation Task  Force on National Security in the Information Age.  His past positions have included president and chief executive officer  of Cylink&#44; a leading provider of e-business security solutions&#44; as well  as a series of senior positions at the National Security Agency&#44;  including deputy director of operations and deputy director of the  Agency. Crowell has served as chairman of the President&#8217;s Export  Council (PEC) Subcommittee on Encryption&#44; which worked with the  Administration&#44; Congress and private industry to substantially loosen  restrictions on the export of encryption products and technology.  &quot;Narus has an impressive track record of working with tier-one carriers  to keep their networks running safely&#44; continuously and profitably&#44;&quot;  said William Crowell. &quot;I look forward to helping Narus as they forge  new strategic partnerships and continue to break new ground in the  telecommunications industry.&quot;  So these guys (1) build hugely cool network monitoring devices and (2)  are tied into US (at least) national security organizations at the  highest levels. What are these hugely cool machines capable of?  &gt;From the Key Features list of NarusInsight </p>
<p>-Universal data collection from links&#44; routers&#44; soft switches&#44; IDS/IPS&#44;  databases&#44; etc. provides total network view across the world&#8217;s largest  IP networks.  -Normalization&#44; Correlation&#44; Aggregation and Analysis provide a  comprehensive and detailed model of user&#44; element&#44; protocol&#44;  application and network behaviors&#44; in real time.  -Seven 9s reliability from data collection to data processing and  analysis.  -Industry-leading packet processing performance that supports network  speeds of up to OC-192 at layer 4 and OC-48 at layer 7&#44; enabling  carriers to monitor traffic at either the edge of the network or at the  core.  -Unsurpassed and limitless scalability to support the world&#8217;s largest&#44;  most complex IP networks.  -Unparalleled flexibility &#8212; NarusInsight&#8217;s functionality can easily be  configured to meet any specific customer requirement (Narus Software  Developer Kit -SDK).  -Unparalleled extensibility &#8212; NarusInsight&#8217;s functionality can easily  be configured to feed a particular activity or IP service such as  security&#44; lawful intercept or even Skype detection and blocking.  How powerful is this? OC-192 carries about 10 gigabits of data per  second. &nbsp;Ten billion bits per second&#44; monitored in real-time. That is  stunning. This is one damned powerful machine&#44; one of the most powerful  I&#8217;ve ever heard of in 25 years in IT.  And what does it monitor while looking at this 10 billion bits of IP  data per second? First lets take a look at what the network model is&#44;  the OSI model of seven layers. NarusInsight focuses on two layers:  number four&#44; the transport layer&#44; built on standards like TCP and UDP&#44;  the physical building blocks of internet data traffic&#44; and number  seven&#44; the application layer&#44; built on standards like HTTP and FTP&#44;  which are dependent on the application using them&#44; i.e. Internet  Explorer&#44; Kazaa&#44; Skype&#44; etc. It monitors 10 billion bits per second at  level four and 2500 million bits per second at level seven. For  reference&#44; the 256K DSL line I am using equals .24 million bits per  second. So one NarusInsight machine can look at 10&#44;000 million DSL  lines at once in great detail. That is a pretty damn big number. This  is some really serious hardware with equally serious software. Which is  our next subject.  So what exactly is done to and with this data? That&#8217;s kind of a grey  area&#44; so let&#8217;s try to find what we can. The starting point is called  the Internet Protocol Detail Record&#44; which Narus helped found. From  that FAQ I just linked to&#44; we learn that  IPDR stands for the Internet Protocol Detail Record&#44; the name comes  from the traditional telecom term CDR (Call Detail Record)&#44; used to  record information about usage activity within the telecom  infrastructure (such as a call completion).  NDM-U stands for Network Data Management &#8211; Usage. It refers to a  functional operation within the Telecom Management Forum&#8217;s Telecom  Operations Map. The NDM function collects data from devices and  services in a service providers network. Usage refers to the type of  data which is the focus of this document.  IPDR.org is the non-profit organization that promotes use of the IPDR  NDM-U and other related standards. The principle deliverable for  IPDR.org is the NDM-U specification and related development tools.  And is it actually being used?  IPDR.org has been in existence since 1999 and more than a dozen vendors  have actual IPDR implementations &quot;etched in code&quot;. Their systems are  actually able to talk to each other and interoperate. Version 2.5 and  up of the NDM-U represents a stable basis for development. IPDR.org&#8217;s  Interoperability Pavilion is a working demonstration of multiple  companies exchanging service usage data in that format.  Service usage data. That would be data on the actual usage of the  Internet. And what kind of data would this be? Way back in 1999&#44; this  article stated  In an effort to provide more complex network traffic analysis&#44; Narus is  introducing its semantic network traffic service. The company cites  research which predicts the fast-growing ISP sector will become  stagnant without the ability to offer differentiated services. In order  to gain significant revenues from these services&#44; a technology was  necessary to allow usage based pricing.  &quot;We realized that&#44; at the heart of the data that is needed to  accurately measure usage and enable &#8216;pay-as-you-go&#8217; business models for  Internet service providers&#44; is what we call the &#8217;semantics&#8217; of network  traffic&#44;&quot; said Ori Cohen&#44; Narus&#8217; founder and chief executive officer.  &quot;In short&#44; by seeing the &#8217;semantics&#8217; of network traffic&#44; service  providers can see &#8216;inside&#8217; the data&#44; providing much more detailed  insight about the use of the Internet and the perceived value of  specific applications than existing technologies allow.&quot;  Semantic Traffic Analysis uses network technology to consistently  capture and analyze all IP data streams on heavily trafficked networks  remotely and non-invasively. In addition&#44; the semantics of the data  stream are determined also&#44; as well as the protocol used and the  application taking place. A variety of other data is available as well.  Remember that semantics is not just the data&#44; but rather the meaning of  the data. It looks at the the data in a more comprehensive way than  looking for keywords. Each NarusInsight machine does this at 2500  million bits per second&#44; in real-time.  You really wonder why BushCo doesn&#8217;t want to talk about this stuff?  It&#8217;s the biggest invasion of privacy in history by several orders of  magnitude.  How can we know? From Narus&#8217; Lawful Intercept and Regulatory Compliance  page:  Explosive Internet growth in recent years has transformed worldwide  communications&#44; yielding tremendous efficiencies and benefits&#44; as well  as many risks.  For example&#44; terrorist attacks around the globe have been carefully  orchestrated through Internet-based forms of communications such as  e-mail&#44; messaging&#44; hidden Web pages and now VoIP&#44; forcing governmental  organizations and law enforcement agencies to re-evaluate how they are  providing public security as it becomes so much easier and faster to  communicate electronically.  Recent mandates and the resulting standards referenced under CALEA in  the United States and ETSI in Western Europe aim to preserve the right  of law enforcement agencies to conduct authorized electronic  surveillance in an effort to protect the public and its right to  &#8230; read more &raquo;    </p>
<h4><strong>Response:</strong></h4></p>
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		<title>NYTimes: For Frequent Fliers, Awards Seem Scarce</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/nytimes-for-frequent-fliers.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/nytimes-for-frequent-fliers.html#comments</comments>
		<pubDate>Tue, 22 Jun 2004 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/nytimes-for-frequent-fliers.html</guid>
		<description><![CDATA[Question:
 &#62;Doesn&#8217;t Southwest have a reputation of generous award seat availability&#44;  &#62;perhaps due to its quick expiration of frequent flyer credits which  &#62;limits the &#34;inflation&#34; of its frequent flyer credit &#34;currency&#34;? 
If Southwest goes where you want to go (domestic only)&#44; they clearly have the  best program. If a seat is available&#44; [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p> &gt;Doesn&#8217;t Southwest have a reputation of generous award seat availability&#44;  &gt;perhaps due to its quick expiration of frequent flyer credits which  &gt;limits the &quot;inflation&quot; of its frequent flyer credit &quot;currency&quot;? </p>
<p>If Southwest goes where you want to go (domestic only)&#44; they clearly have the  best program. If a seat is available&#44; you can have it&#44; subject to just a couple  of blackout days each year. tickets are good for up to 12 months after being  earned. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Wasn&#8217;t it a few years ago that the Economist magazine had an  &gt; editorial suggesting that inflation was likely in airline mile  &gt; &quot;currency&quot;&#44; due to the ever increasing amount of it ready to be used? </p>
<p>Airline miles  Frequent-flyer economics  May 2nd 2002  From The Economist print edition  One of the world&#8217;s main currencies is heading for a fall  THE world has a new international currency: frequent-flyer miles.  Launched exactly 21 years ago&#44; they are a lot like money. Collectors  check their mileage statements as keenly as their bank statements.  American courts often place a value on mileage balances in the course  of divorce settlements. In a recent poll of frequent travellers&#44;  two-thirds said that they see frequent-flyer miles as the next best  thing to actual cash: almost half even thought they should earn  interest on their accounts. Will they still be as keen a year from  now? Maybe not. This peculiar new currency has not been well-managed.  Devaluation is on the cards.  Frequent-flyer miles started as a marketing gimmick&#44; but they have  become a lucrative business. Airlines sell miles to partners&#44; such as  credit-card companies and car-rental agencies. Roughly half of all  miles are now earned on the ground&#44; not in the air. This makes them  ever easier to acquire. At the end of April&#44; the worldwide stock of  unredeemed miles was probably close to 8.5 trillion (see article).  Miles can be worth anywhere between two and nine cents apiece when  they are used to buy an air ticket. Valued at the mid-point of this  range&#44; the total global stock of frequent-flyer miles may now be worth  almost $500 billion.  Comparing this with all the notes and coins in circulation around the  globe&#44; frequent-flyer miles could be said to be the world&#8217;s  second-biggest currency after the dollar. Indeed&#44; at its present pace  of growth the stock of miles is likely to overtake the physical stock  of dollars within two years. Of course this ignores the much bigger  stock of dollars sitting in bank accounts. But frequent-flyers care  more about liquidity</p>
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		<title>NCL (Norwegian Cruise Line) is a Waste of $$$</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/ncl-norwegian-cruise-line-is-a-waste-of-646134.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/ncl-norwegian-cruise-line-is-a-waste-of-646134.html#comments</comments>
		<pubDate>Tue, 12 Aug 2003 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/ncl-norwegian-cruise-line-is-a-waste-of-646134.html</guid>
		<description><![CDATA[Question:
 &#8211; Hide quoted text &#8212; Show quoted text -&#62; sound like your just a whiner sir.  &#62; &#160;I just came back from a cruise on NCL norwegian sea and got the best  &#62; treadment of many a cruiseline I sailed.  &#62; &#160;yes twice we were notefied that during the day a [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; sound like your just a whiner sir.  &gt; &nbsp;I just came back from a cruise on NCL norwegian sea and got the best  &gt; treadment of many a cruiseline I sailed.  &gt; &nbsp;yes twice we were notefied that during the day a planned maintenance  &gt; shutdown was to be held.  &gt; &nbsp;do you rather have them shut it down for no reason ?? they were finished  &gt; way before the given time and every thing was back to normal.  &gt; I don&#8217;t know of any cruiseline with choice matresses or bedding.  &gt; &nbsp;as far as unsuitable room did it ever occure to you to read the brochure  &gt; ???  &gt; &nbsp;as far as photographing people its also explained in the brochure that  &gt; security has increased.  &gt; &nbsp;In my opinion people like you should stay home&#44; cause nothing will ever  &gt; please you.  &gt; &nbsp;Jaap van Dorp  &gt; &nbsp;Former Chief Electrician  &gt; &nbsp;Holland America line  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; And I would never drink brown water. </p>
<p>Or eat yellow snow!  &#8212;  George in PA &nbsp; &nbsp;www.countryside-travel.com  Norwegian Dawn www.cruisemaster.com/dawn.htm  Sleazy 3 &#8211; Carnival Conquest www.cruisemaster.com/sleazy3.htm </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; I have to agree that NCL is a waste of money. &nbsp;In 95 we were on our  &gt; last NCL cruise&#44; it was the Dreamward before it was lengthened. </p>
<p>In 1995 NCL was quite literally a different company&#44; one that was on  the brink of bankruptcy. The cruise line is now owned by Star Cruises  which seems to have pumped a lot of cash not only into new ships&#44; but  to spruce up the older ships of the fleet.  My opinion is that NCL experiences (both good and bad) prior to Star&#8217;s  takeover should be taken with a fine grain of salt. The only  similarity is the name of the cruise line.  Warren </p>
</p>
<h4><strong>Response:</strong></h4>
<p>sound like your just a whiner sir.  &nbsp;I just came back from a cruise on NCL norwegian sea and got the best  treadment of many a cruiseline I sailed.  &nbsp;yes twice we were notefied that during the day a planned maintenance  shutdown was to be held.  &nbsp;do you rather have them shut it down for no reason ?? they were finished  way before the given time and every thing was back to normal.  I don&#8217;t know of any cruiseline with choice matresses or bedding.  &nbsp;as far as unsuitable room did it ever occure to you to read the brochure  ???  &nbsp;as far as photographing people its also explained in the brochure that  security has increased.  &nbsp;In my opinion people like you should stay home&#44; cause nothing will ever  please you.  &nbsp;Jaap van Dorp  &nbsp;Former Chief Electrician  &nbsp;Holland America line </p>
</p>
<h4><strong>Response:</strong></h4>
<p>&amp;#61607; &nbsp; &nbsp;Overall Value: Poor  &amp;#61607; &nbsp; &nbsp;Cleanliness of Ship: Poor  &amp;#61607; &nbsp; &nbsp;Cabin Appearance: Poor  &amp;#61607; &nbsp; &nbsp;Entertainment: Poor  &amp;#61607; &nbsp; &nbsp;Embarkation: Poor  &amp;#61607; &nbsp; &nbsp;Disembarkation: Poor  &amp;#61607; &nbsp; &nbsp;Dining Choices: Poor  &amp;#61607; &nbsp; &nbsp;Speed of Check-In: Poor  &amp;#61607; &nbsp; &nbsp;Staff &amp; Service: Poor  &amp;#61607; &nbsp; &nbsp;Stateroom &amp; Cleanliness: Poor  &amp;#61607; &nbsp; &nbsp;Variety of Shore Excursions: Poor  &amp;#61607; &nbsp; &nbsp;Price of Excursions: Poor  Issues: We have experienced a number of critical issues on our cruise&#44;  which contributed to numerous inconveniences&#44; which are outlined below  in the table. During our cruise&#44; we have informed Norwegian Majesty  personnel during our cruise and have requested to speak with  management to resolve all of these issues; but our repeated requests  were summarily denied. &nbsp;Needless to say&#44; none of the issues were ever  resolved.  Type of Issue &nbsp; Issue  Unsuitable Accommodations &nbsp; &nbsp; &nbsp; On May 1&#44; 2003&#44; Donna&#44; Costco Travel  informed we she ordered &quot;corrugated mattress&quot; (eggshells) on our beds.  This material was not furnished in our cabin and the cruise line  indicated that they did not have any onboard the vessel.  &amp;#61607; &nbsp; &nbsp;Reported this to Josephine P. Lim 5-18-03  &amp;#61607; &nbsp; &nbsp;Reported this to Tatiana Montenegro&#44; Latitudes Consultant  5-20-03  Customer Service &nbsp; &nbsp; &nbsp; &nbsp;The check-in process was convoluted and  time-consuming. We had to wait in over several different lines before  we could get onto the ship: check-in&#44; luggage&#44; get our keycards&#44; etc.  There were several entrances outside the port and none of them were  clearly marked&#44; which could help educate customers on where they need  to be.  I informed Orcun (staff member) three times during approximately 2PM  on 5-16-03 that I did not want to be photographed; nonetheless he  insisted and attempted to put his arms around me.  Unsuitable Accommodations &nbsp; &nbsp; &nbsp; Our cabin 6009 had two single beds&#44; which  was not convertible into queen size beds. We were not informed of this  when we booked our cruise&#44; I specifically&#44; told the Costco rep&#44; that  this trip was to highlight our ten year anniversary. &nbsp;Had we been  advised about the bed issue when we booked the cruise&#44; we would have  pursued alternative options.  &amp;#61607; &nbsp; &nbsp;Reported this to Josephine P. Lim 5-18-03  &amp;#61607; &nbsp; &nbsp;Reported this to Tatiana Montenegro&#44; Latitudes Consultant  5-20-03  Bad Smell &amp; Sanitary Conditions in the Toilet&#44; Cabin&#44; and the Forward  Cabin on Deck 6 Obnoxious odor  &amp;#61607; &nbsp; &nbsp;Reported this to Amy 2:20PM 5-19-03  &amp;#61607; &nbsp; &nbsp;Reported this to Mirela 3:00PM 5-19-03  &amp;#61607; &nbsp; &nbsp;Reported this to Ilene 5:00PM 5-19-03  &amp;#61607; &nbsp; &nbsp;Reported this to Florentina 8:50PM 5-19-03  &amp;#61607; &nbsp; &nbsp;Reported this to Tatiana Montenegro&#44; Latitudes Consultant  &amp;#61607; &nbsp; &nbsp;Reported this to Olga 7:15PM 5-23-03  Health &amp; Sanitary Conditions &nbsp; &nbsp; &nbsp; &nbsp;I have informed the front-desk that the  water from our cabin was coming out brown and I was informed that this  was perfectly normal. While I was consuming the water&#44; I experienced  diarrhea for several days. When I attempted to visit the ship&#8217;s  doctor&#44; I was informed that there would be a $100 charge.  Entertainment &nbsp; Extensive CNN service disruption on May 22&#44; 23&#44; 24&#44; and  25th.  Health &amp; Customer service &nbsp; There were limited designated non-smoking  locations. Since NCL did not have non-smoking sections on other decks&#44;  this caused us to inhale second-hand smoke and made it a very bad  cruise experience for non-smokers.  Additional Facts &amp; Corroborative Evidence Provided to Us from  Norwegian Cruise Line in a letter dated May 20&#44; 2003&#44; that was left in  our cabin  &quot;Please be advised that we will shut off our water and toilet vacuum  due to maintenance work which will commence at 1015A </p>
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		<title>Own a Cruiseshare !!!</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/own-a-cruiseshare-645674.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/own-a-cruiseshare-645674.html#comments</comments>
		<pubDate>Thu, 23 Jan 2003 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

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		<description><![CDATA[Question:
 Looks like the old Taras Shevchenko?? 

Response:
Why would you expect them to? &#160;Which TA do you know that sells  timeshares?  And maybe they don&#8217;t because of the overall feeling about timeshares in  general. &#160;Some are excellent&#44; but the whole market has had more than  its share of con artists.  [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p> Looks like the old Taras Shevchenko?? </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Why would you expect them to? &nbsp;Which TA do you know that sells  timeshares?  And maybe they don&#8217;t because of the overall feeling about timeshares in  general. &nbsp;Some are excellent&#44; but the whole market has had more than  its share of con artists.  And finally&#44; all TA&#8217;s are businessmen and women&#44; interested in making a  profit&#44; that is what business is. &nbsp;Since timeshares are never sold  through TA&#8217;s&#44; where is the profit in this for them?  Interesting article&#44; thanks for posting in spite of the negative spin  you tried to apply.  Lloyd  In article  &#8211; Hide quoted text &#8212; Show quoted text &#8211; &gt; Here is a cruise option the rtc ta&#8217;s will not tell you about.  &gt; http://www.cruiseshares.com/  &gt; January 23&#44; 2003 08:59  &gt; EXA Signs Agreement For Cruise Ship  &gt; Jump to first matched term  &gt; DEERFIELD BEACH&#44; Fla.&#44; Jan. 23 /PRNewswire-FirstCall/ &#8212; EXA&#44; Inc. (OTC  &gt; Pink Sheets: EXAI) (formerly EXA International&#44; Inc.) announced that  &gt; its subsidiary&#44; CruiseUnit Project&#44; Ltd.&#44; has signed a Main Terms  &gt; Agreement for the charter/purchase of a cruise ship. The ship is  &gt; currently sailing in Europe under charter to another cruise line. The  &gt; terms of the charter/purchase agreement are confidential and the  &gt; sellers have requested that the name of the ship not be disclosed at  &gt; this time.  &gt; The ship&#44; which will sail under the Romantic Cruise Lines banner&#44; has  &gt; larger staterooms and more common area space per passenger than most  &gt; modern cruise ships. EXA anticipates a ratio of one crew member to  &gt; every two passengers and that is twice the crew ratio found on today&#8217;s  &gt; newer mega-cruise ships. The itineraries will be announced after the  &gt; delivery date has been finalized. Stanley Priskie&#44; EXA&#8217;s president  &gt; said&#44; &quot;The ship has 244 spacious staterooms&#44; dining rooms&#44; a casino&#44;  &gt; two pools &#8212; one indoor&#44; theater&#44; gym and sauna&#44; bars&#44; lounges&#44; and  &gt; hospital facilities. Our industrial marine consultant&#44; C. Robert Ward&#44;  &gt; has just returned from doing an inspection and survey that determines  &gt; the ship&#8217;s physical condition and what will be required to bring the  &gt; ship up to American luxury class standards. His initial assessment  &gt; is&#44; &#8216;Since the ship was built in [East] Germany under the supervision  &gt; of Russian military engineers and the steel for the ship&#8217;s hull is made  &gt; to Russian military standards&#44; she is the equivalent of a Sherman  &gt; Tank.&#8217; It looks like the ship is in great shape and just needs some  &gt; cosmetic attention&#44;&quot; added Priskie.  &gt; Cruiseshares has had several false starts in the marketing of its  &gt; program. One ship&#8217;s 20-year sailing life span is questionable due to  &gt; the changes in the Safety Of Life At Sea (SOLAS) requirements. The  &gt; second ship scheduled for delivery on December 1&#44; 2002 was not  &gt; delivered and the sellers are not responding either to EXA&#8217;s inquiries  &gt; or to their maritime broker&#8217;s. EXA will avail itself of all legal  &gt; remedies in seeking recovery of its costs and expenses attributable to  &gt; the non-delivery of the ship.  &gt; Cruiseshares is the marriage of timesharing and cruising&#44; offering an  &gt; extraordinary vacation value on unforgettable&#44; port-oriented cruises  &gt; where owners will enjoy world class service to new and different  &gt; destinations each and every year&#8230;year after year.  &gt; Statements in this release are made pursuant to the &quot;Safe Harbor&quot;  &gt; provisions of the Private Securities Litigation Reform Act of 1995.  &gt; Investors are cautioned that like forward-looking statements&#44; certain  &gt; risks and uncertainties are involved&#44; including without limitation&#44;  &gt; continued acceptance of the company&#8217;s services&#44; increased levels of  &gt; competition for the company and dependence on the performance of the  &gt; management of the company.  &gt; SOURCE EXA International&#44; Inc.  &gt; /CONTACT: Steven Priskie&#44; EXA&#44; Inc.&#44; +1-954-725-5570&#44; or  &gt; /Web site: http://www.exainternational.com  &gt; http://www.cruiseshares.com/  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Why would you expect them to? &nbsp;Which TA do you know that sells  timeshares?  And maybe they don&#8217;t because of the overall feeling about timeshares in  general. &nbsp;Some are excellent&#44; but the whole market has had more than  its share of con artists.  And finally&#44; all TA&#8217;s are businessmen and women&#44; interested in making a  profit&#44; that is what business is. &nbsp;Since timeshares are never sold  through TA&#8217;s&#44; where is the profit in this for them?  Interesting article&#44; thanks for posting in spite of the negative spin  you tried to apply.  Lloyd  In article  &#8211; Hide quoted text &#8212; Show quoted text &#8211; &gt; Here is a cruise option the rtc ta&#8217;s will not tell you about.  &gt; http://www.cruiseshares.com/  &gt; January 23&#44; 2003 08:59  &gt; EXA Signs Agreement For Cruise Ship  &gt; Jump to first matched term  &gt; DEERFIELD BEACH&#44; Fla.&#44; Jan. 23 /PRNewswire-FirstCall/ &#8212; EXA&#44; Inc. (OTC  &gt; Pink Sheets: EXAI) (formerly EXA International&#44; Inc.) announced that  &gt; its subsidiary&#44; CruiseUnit Project&#44; Ltd.&#44; has signed a Main Terms  &gt; Agreement for the charter/purchase of a cruise ship. The ship is  &gt; currently sailing in Europe under charter to another cruise line. The  &gt; terms of the charter/purchase agreement are confidential and the  &gt; sellers have requested that the name of the ship not be disclosed at  &gt; this time.  &gt; The ship&#44; which will sail under the Romantic Cruise Lines banner&#44; has  &gt; larger staterooms and more common area space per passenger than most  &gt; modern cruise ships. EXA anticipates a ratio of one crew member to  &gt; every two passengers and that is twice the crew ratio found on today&#8217;s  &gt; newer mega-cruise ships. The itineraries will be announced after the  &gt; delivery date has been finalized. Stanley Priskie&#44; EXA&#8217;s president  &gt; said&#44; &quot;The ship has 244 spacious staterooms&#44; dining rooms&#44; a casino&#44;  &gt; two pools &#8212; one indoor&#44; theater&#44; gym and sauna&#44; bars&#44; lounges&#44; and  &gt; hospital facilities. Our industrial marine consultant&#44; C. Robert Ward&#44;  &gt; has just returned from doing an inspection and survey that determines  &gt; the ship&#8217;s physical condition and what will be required to bring the  &gt; ship up to American luxury class standards. His initial assessment  &gt; is&#44; &#8216;Since the ship was built in [East] Germany under the supervision  &gt; of Russian military engineers and the steel for the ship&#8217;s hull is made  &gt; to Russian military standards&#44; she is the equivalent of a Sherman  &gt; Tank.&#8217; It looks like the ship is in great shape and just needs some  &gt; cosmetic attention&#44;&quot; added Priskie.  &gt; Cruiseshares has had several false starts in the marketing of its  &gt; program. One ship&#8217;s 20-year sailing life span is questionable due to  &gt; the changes in the Safety Of Life At Sea (SOLAS) requirements. The  &gt; second ship scheduled for delivery on December 1&#44; 2002 was not  &gt; delivered and the sellers are not responding either to EXA&#8217;s inquiries  &gt; or to their maritime broker&#8217;s. EXA will avail itself of all legal  &gt; remedies in seeking recovery of its costs and expenses attributable to  &gt; the non-delivery of the ship.  &gt; Cruiseshares is the marriage of timesharing and cruising&#44; offering an  &gt; extraordinary vacation value on unforgettable&#44; port-oriented cruises  &gt; where owners will enjoy world class service to new and different  &gt; destinations each and every year&#8230;year after year.  &gt; Statements in this release are made pursuant to the &quot;Safe Harbor&quot;  &gt; provisions of the Private Securities Litigation Reform Act of 1995.  &gt; Investors are cautioned that like forward-looking statements&#44; certain  &gt; risks and uncertainties are involved&#44; including without limitation&#44;  &gt; continued acceptance of the company&#8217;s services&#44; increased levels of  &gt; competition for the company and dependence on the performance of the  &gt; management of the company.  &gt; SOURCE EXA International&#44; Inc.  &gt; /CONTACT: Steven Priskie&#44; EXA&#44; Inc.&#44; +1-954-725-5570&#44; or  &gt; /Web site: http://www.exainternational.com  &gt; http://www.cruiseshares.com/  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> Looks like the old Taras Shevchenko?? </p>
</p>
<h4><strong>Response:</strong></h4></p>
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		<title>Southwest Sets Standard on Costs for Airlines</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/southwest-sets-standard-on-costs-for-airlines-514594.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/southwest-sets-standard-on-costs-for-airlines-514594.html#comments</comments>
		<pubDate>Wed, 09 Oct 2002 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

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		<description><![CDATA[Question:
 &#160;(snipped. absolute hogwash)  Three factors amaze me&#8230;  1. &#160;That anyone could have read the diuscussion of WN&#8217;s business  plan and the problems facing the majors and have drawn from it  the conclusion you did.  2. &#160;That anyone had as dismally deficient comprehension of the  US economy as you&#8217;ve [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p> &nbsp;(snipped. absolute hogwash)  Three factors amaze me&#8230;  1. &nbsp;That anyone could have read the diuscussion of WN&#8217;s business  plan and the problems facing the majors and have drawn from it  the conclusion you did.  2. &nbsp;That anyone had as dismally deficient comprehension of the  US economy as you&#8217;ve dispalyed.  3. &nbsp;That matching your pre-schooler&#8217;s economic comprehension&#44;  there&#8217;s a political disconnect which reveals you to the world  as&#8230;  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &quot;Dumber than a post and unaware of it&quot;  As we write&#44; the majors are for better or worse and at varying  rates of speed and effectiveness&#44; attempting to alter their  traditional business plans&#44; aware that the old days as we knew  them (and functioned ineffectively within) will never return. &nbsp;  No&#44; they&#8217;re wisely not copying WN which has created not only its  own niche&#44; but birthed&#44; nurtured and weaned big chunks of its  own market&#44; fostering the same sort of need-related brand  loyalty that some auto manufacturers once could claim (and a  couple still my).  Right or wrong&#44; they&#8217;ll arrive at and succeed or fail with their  own (or copycat) plans.  TMO </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt;&gt;The majors have the advantage that they SHOULD be able to handle a wider >&gt;variety of routes profitably because they have a more versatile fleet. >But also at an inherently higher cost per passenger mile.  &gt; Why should that be ? </p>
<p>First&#44; because smaller planes are inherently more expensive. &nbsp;Second&#44;  because on some routes&#44; it may be harder to fill the planes as well as  low cost operations which limit themselves to routes where they know  they&#8217;ll consistently maintain a good load factor. >&gt;It seems that in the past&#44; the airlines put a premium on the non-stop service. >And people will pay for that. &nbsp;So&#44; what&#8217;s the point?  &gt; But it costs the airline less to provide the non-stop instead of the  &gt; connecting flight. By charging a premium for the non-stop&#44; you push people to  &gt; choose the cheaper ticket option with connecting flights which end up costing  &gt; the airline much much more and reducing the load factor on the non-stop flight. </p>
<p>Again&#44; depends. &nbsp;Nonstop flights may entail using smaller planes and/or  living with lower load factors. &nbsp;Both leading to higher costs.  &gt; I once flew CP from montreal to New York to get points. They matched AC&#8217;s  &gt; fares. But it was through Toronto. (YUL-YYZ&#44; then YYZ-LGA). Do you seriously  &gt; think that CP made a profit with me for that ticket ? I essentially got 4  &gt; flights for the price of 2. </p>
<p>They may have made a profit to the extent that they would not otherwise  have sold that seat.  This said&#44; that sort of business gets tricky. &nbsp;You can&#8217;t make a profit  by filling your plane with cheap fare folks.  Which brings us to the core of the current problem: when the airlines  lose the high yield passengers&#44; they get in trouble.  Situation being basically that the majors (1) are primarily in the  business of catering to these folks but (2) because their planes have  been too big for the market&#44; they have been in a situation whereby they  also needed to discount the rest of the plane to meet the costs.  You lose the first&#44; and on the second you can&#8217;t compete with WN. &nbsp;Trouble.  &gt; Airlines must switch from what they think &quot;the market will bear&quot; and &quot;we must  &gt; match our competitors&quot; to a philosphy of charging for what it costs. </p>
<p>No argument there. &nbsp;But the other side of that equation is: what will  customers be willing to psy? &nbsp;At which point do I decide to endure Air  Transat  rather than paying for Mapleflot when taking the family to Europe? >Sure. &nbsp;I think that&#8217;s again exactly what I was trying to say: as long as >they are set up in such a way that they need to discount to death to >sell the last of their seats&#44; they are shooting themselves in the foot. >Which is why they need smaller (but efficient) planes. &nbsp;Nowadays these >are available.  &gt; But the US airlines (except of UA and Northwest) don&#8217;t have large planes. What  &gt; they do is to fly small planes very often&#44; but because they have long layovers  &gt; at hubs to allow for transfers etc&#44; the airlines need far more planes than necessary. </p>
<p>If they lose money&#44; presumably it is because they don&#8217;t have enough  customers willing to pay enough to cover costs&#44; isn&#8217;t it? &nbsp;So&#44; their  planes must be too large for a good chunk of their network. In contrast&#44;  low costs limit themselves to routes which they can run profitably at  the price they are paying. I wouln&#8217;t be surprised if&#44; when limiting the  comparison to these routes alone&#44; the majors would be doing OK too on  these. Which is by and large what you limit your argument to.  &#8211; Hide quoted text &#8212; Show quoted text ->The low costs are inherently limited to only some specific markets.  &gt; I am not sure about that. &nbsp;Look at City Express in Canada. They were able to  &gt; operate Dash-8s at low cost betwen Montreal and Toronto while Air Canada was  &gt; charging an arm and a leg. had it not been for AC&#8217;s predatory pricing and FF  &gt; plan&#44; City Express would have survived.  &gt; Now&#44; if City Express was able to operate low cost flights&#44; how come AC  &gt; Regional couldn&#8217;t ? There is no reason why AC regional (or whatever name they  &gt; have this week) wouldn&#8217;t be able to provide low cost service/fares between  &gt; Montreal and Toronto.  &gt; AC Regional should be much better capable of offering low fares than Tango  &gt; (which is essentially AC mainline operation with a different sticker on the  &gt; plane). Yet AC regional charges the same fares as AC mainline. </p>
<p>You are talking about the quintessential limited market here. &nbsp;Shuttle  between two large cities. &nbsp;But talk about flying from YYZ to  Saskatatoon. &nbsp; (Ever watch Rumpole <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> .)  You can&#8217;t expect low fare to serve more than perhaps a dozen Canadian  cities&#44; and you can&#8217;t expect them to offer seamless overseas service.  &gt; Another example is AA&#8217;s puddle jumper service between New York and Montreal.  &gt; AA&#8217;s fancy yield management computer decides it can match AC&#8217;s exhorbitant  &gt; fares and make a profit with only 2-3 pax on the plane. &nbsp;But it fails to see  &gt; the opportunity of offering low fares and fill the plane while still being  &gt; profitable. &nbsp;It would create a market and compete against bus/train as well as  &gt; serving business travellers. </p>
<p>Again&#44; it is conceivable that there is room for a low cost in that market.  This said&#44; in a sensible competitive market&#44; what we should end up with  is the majors offering a typical economy fare that&#8217;s not outrageously  different than the low cost fare&#44; plus a J/F fare that is 30-40% higher.  &nbsp; This is not happening because the market is not competitive&#44; hence  what you call &quot;AC&#8217;s outrageous fare.&quot;  This is not really an issue of low cost vs. major. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Sorry if I&#8217;m being dense here&#44; but _why_ does having feeder planes  &gt; increase the costs of mainline? Are you assuming that each leg of a </p>
<p>No&#44; doesn&#8217;t increase cost of mainline but increase overall cost to his  airline (relative to revenue).  &gt; ticket won&#8217;t be priced independently? If JF-Airlines says &#8216;oh&#44; you  &gt; want to fly from Los Angeles to Podunk&#44; OH? That&#8217;s a free add-on to  &gt; your flight to Cincinnati&#8217; (or&#44; worse&#44; &#8216;that&#8217;ll cost you less than  &gt; flying to Cincy&#8217;)&#44; _then_ the feeders will put your mainline costs up  &gt; (or rather your mainline revenues down). But that&#8217;s precisely one of  &gt; the fallacies that the majors are falling into &#8212; a large &#8216;non-stop </p>
<p>I&#8217;d wager that&#8217;s precisely what will still happen if the hypothetical  CVG is a fortress hub.  &gt; premium&#8217; that suddenly goes away when you connect. (Although I can  &gt; certainly see that the market will happily accept a small non-stop  &gt; premium &#8212; up to about 25% or so. Nevertheless&#44; the mere existence of  &gt; hidden city and throwaway ticketing proves how stupid the airline  &gt; pricing systems are.) </p>
<p>Not if you have a fortress hub. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> > They have reseach &amp; experience that suggests that the majority of their > passengers prefer the choice in flight time vs a single larger flight.  &gt; And it is that very research which has driven the airlines to near  bankrupcy  &gt; because their insistance to run high frequencies which prevents them from  &gt; gaining the efficiencies needed to compete against low cost carriers.  &gt; Business travellers are no longer willing to pay 3 times the normal fare  just  &gt; for the convenience of a few more flights per day. </p>
<p>Then why does WN offer about 30 flights a day (every half hour) between DAL  and HOU?  Rich  &#8212;  Visit America&#8217;s Aviation Headquarters:  www.usaviation.com </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> Lets say Jetblue has a fleet of 10 A320s and JF-Airlines has a fleet of 30 > flying skidoos and 30 A320s. > Are you saying that because JF-Airlines has more than one fleet type that the > use of its A320s would cost more per pax-mile than JetBlue ? If I have as > many > or more A320s than JetBlue&#44; then there is no reason why I shouldn&#8217;t have > equal > or lower seat mile costs operaying the 320&#44; notwidthstanding whatever other > plane type I might have.  &gt; Perhaps you&#8217;ve asnwered your own question. &nbsp; By having a mixed fleet&#44;  &gt; you&#8217;re implying that you will use them to feed regional/small jet  &gt; flights to/from the large mainline jets. &nbsp;More flights will cost you  &gt; more money for the same fare.  &gt; The only way you can avoid your own hypothesis is to make sure the  &gt; regional jet routing is independent of the mainline jets&#44; that you;re o  &gt; hubbing. </p>
<p>Sorry if I&#8217;m being dense here&#44; but _why_ does having feeder planes  increase the costs of mainline? Are you assuming that each leg of a  ticket won&#8217;t be priced independently? If JF-Airlines says &#8216;oh&#44; you  want to fly from Los Angeles to Podunk&#44; OH? That&#8217;s a free add-on to  your flight to Cincinnati&#8217; (or&#44; worse&#44; &#8216;that&#8217;ll cost you less than  flying to Cincy&#8217;)&#44; _then_ the feeders will put your mainline costs up  (or rather your mainline revenues down). But that&#8217;s precisely one of  the fallacies that the majors are falling into &#8212; a large &#8216;non-stop  premium&#8217; that suddenly goes away when you connect. (Although I can  certainly see that the market will happily accept a small non-stop  premium &#8212; up to about 25% or so. Nevertheless&#44; the mere existence of  hidden city and throwaway ticketing proves how stupid the airline  pricing systems are.)  The other issue&#44; and I&#8217;ve harped on about it before&#44; is that if you  have stupid union contracts that require bidding based on seniority&#44;  and mandate widespread retraining at company expense any time you  change the fleet mix&#44; then fleet changes become that much more  expensive and the company becomes less nimble &#8212; and that makes a  mixed fleet more expensive than a single-type fleet. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> Perhaps you&#8217;ve asnwered your own question. &nbsp; By having a mixed fleet&#44; > you&#8217;re implying that you will use them to feed regional/small jet > flights to/from the large mainline jets. &nbsp;More flights will cost you > more money for the same fare.  &gt; The idea is to size jets to match demand. What shouldn&#8217;t be done is to  &gt; artificially increase frequencies by reducing jet size.  &gt; One shouldn&#8217;t put a 747 when the market is only big enough to support a 737.  &gt; But one shouldn&#8217;t put 4 737s on a market that is big enough to support a 747.  &gt; If you only have one route that supports a 747&#44; you can make an exception and  &gt; be less efficient by using 4 737s on that route since a single route isn&#8217;t big  &gt; enough to warrant a 747. But if you have many routes that could make use of a  &gt; 747&#44; then you would start to save money by being more efficient. </p>
<p>No&#44; you only need a 747 when the market can support several 747s a day. &nbsp;  I wouldn;t want a once daily 747 service if I cna have 4x daily 737  service.  And if service is seasonal (weekly&#44; monthly&#44; quarterly yearly&#44; etc)&#44;  what happens wheny ou are running empty 747s? &nbsp;Can&#8217;t redeploy 1/4&#44; 1/3  or 1/2 a 747 to another route&#44; can you? </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt; They have reseach &amp; experience that suggests that the majority of their > passengers prefer the choice in flight time vs a single larger flight.  &gt; And it is that very research which has driven the airlines to near bankrupcy  &gt; because their insistance to run high frequencies which prevents them from  &gt; gaining the efficiencies needed to compete against low cost carriers.  &gt; Business travellers are no longer willing to pay 3 times the normal fare just  &gt; for the convenience of a few more flights per day. </p>
<p>&nbsp; &quot;No longer&quot; is a tad unfair. &nbsp;&quot;currently&quot; would be a better choice.  The majors are far more exposed to the business cycle than Southwest  and other carriers. &nbsp;They pursued a very profitable market for  years&#44; decades to some extent. &nbsp;It isn&#8217;t clear that it won&#8217;t return.  The market segment the majors pursued may have become saturated  with products&#44; it certianly appeared that way even pre 9-11. &nbsp;That  doesn&#8217;t mean the market isn&#8217;t there&#44; nor profitable. &nbsp;It just  means that a contraction in the market is required&#44; and to some  extent we are seeing that. &nbsp;There is a tendency to view airline  economics on a national basis&#44; but the world market issues will  come to bear soon. &nbsp;As it becomes less clear exactly what a  &quot;domestic airline&quot; is&#44; foreign competition will rearrange the  US market to a great extent. &nbsp;WN may get caught competing with  strong airlines which aren&#8217;t &quot;domestic only&quot; service. &nbsp;Their current  strength could end up being their weakness. &nbsp;Larger&#44; better  capitalized&#44; and more diverse airlines less sensitive to the  market cycles in any particular region could be a tough competitor  to WN. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt; They have reseach &amp; experience that suggests that the majority of their > passengers prefer the choice in flight time vs a single larger flight.  &gt; And it is that very research which has driven the airlines to near bankrupcy  &gt; because their insistance to run high frequencies which prevents them from  &gt; gaining the efficiencies needed to compete against low cost carriers. </p>
<p>who offer high service frequency  &gt; Business travellers are no longer willing to pay 3 times the normal fare just  &gt; for the convenience of a few more flights per day. </p>
<p>but they still want service frequency </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; They have reseach &amp; experience that suggests that the majority of their  &gt; passengers prefer the choice in flight time vs a single larger flight. </p>
<p>And it is that very research which has driven the airlines to near bankrupcy  because their insistance to run high frequencies which prevents them from  gaining the efficiencies needed to compete against low cost carriers.  Business travellers are no longer willing to pay 3 times the normal fare just  for the convenience of a few more flights per day. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;But one shouldn&#8217;t put 4 737s on a market that is big enough to support a 747. </p>
<p>The airlines would disagree with you&#44; if you are talking about demand at a point  in time vs. spread out over 6 or 8 hours.  They have reseach &amp; experience that suggests that the majority of their  passengers prefer the choice in flight time vs a single larger flight. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Times of affluence will return&#44; and the business model of the majors will no  &gt; longer seem so stupidly out of date. </p>
<p>When you look at the majors&#44; over time&#44; they have not been profitable. And  this time&#44; the &quot;bottom&quot; may kill off one or more majors.  Even during the boom of the 1990s&#44; the majors were concerned about the low  cost airlines&#44; be it Southwest or Valuejet. The current slum is both forcing  and enabling the majors to make major changes. I say enabling because now is  the time that unions are more likely to chanmge contracts.  After 9/11&#44; Air Canada was able to quickly revise its contract with its pilots  which not only broke all the fancy blue sky&quot; commitments to increase fleet  size&#44; but allowed AC to dump a whole wad of planes *AND* put in CRJs at the  regional&#44; something which would have caused big time striokes in the past. The  DC-9s and Pesky F-28s aren&#8217;t coming back.  &gt; Southwest will return somewhat to its  &gt; niche market serving a limited number of patrons on a limited number of  &gt; routes with limited service levels. </p>
<p>No. Southwest and Jetblue will continue to grow and will probably grow faster  than the majors&#44; unless the majors can match their performance and price. It  isn&#8217;t just the low price that attracts customers&#44; it is also their reliability  and efficiency.  &gt; Why fly at the level of the  &gt; lowest-common-denominator when one can well afford a more pleasant journey? </p>
<p>Sorry&#44; but the US airlines have not been known as &quot;comfortable&quot; airlines in a  long long time. AA may have increased seat pitch (good move)&#44; but it has  decreased food service from their already dismal levels as have most other US  carriers for domestic service. It is unlikely that those will be increased  back when good times return because the majors will still be less efficient  than Southwest.  I think it is more likely to see JetBlue add meal service to their long haul  flights for a $10 increase in price and provide service levels that the majors  could never hope to achieve.  &gt; 4 lanes closed on NJ turnpike after traffic slump level </p>
<p>No&#44; that should read: NJ turnpike turned into a bicycle path with one lane  reserved to buses.  &gt; Bike sales triple during last quarter </p>
<p>Yeah !  &gt; Former President Bush convicted for crimes against humanity committed during  &gt; prolonged Iraqi invasion </p>
<p>You forgot illegal detention of folks in one of its military bases in Cuba. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Perhaps you&#8217;ve asnwered your own question. &nbsp; By having a mixed fleet&#44;  &gt; you&#8217;re implying that you will use them to feed regional/small jet  &gt; flights to/from the large mainline jets. &nbsp;More flights will cost you  &gt; more money for the same fare. </p>
<p>The idea is to size jets to match demand. What shouldn&#8217;t be done is to  artificially increase frequencies by reducing jet size.  One shouldn&#8217;t put a 747 when the market is only big enough to support a 737.  But one shouldn&#8217;t put 4 737s on a market that is big enough to support a 747.  If you only have one route that supports a 747&#44; you can make an exception and  be less efficient by using 4 737s on that route since a single route isn&#8217;t big  enough to warrant a 747. But if you have many routes that could make use of a  747&#44; then you would start to save money by being more efficient. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>MYOPIC:  Pertaining to&#44; or affected with&#44; or characterized by&#44; myopia; nearsighted.  With the Dow at its lowest level in 5 years&#44; combined with the effects of a  recession&#44; all you fools can do is persist and persist and persist that  Southwest is the way of the future&#44; forever more  Times of affluence will return&#44; and the business model of the majors will no  longer seem so stupidly out of date. &nbsp;Southwest will return somewhat to its  niche market serving a limited number of patrons on a limited number of  routes with limited service levels. &nbsp;Why fly at the level of the  lowest-common-denominator when one can well afford a more pleasant journey?  Sure&#44; in hard times it makes sense to save every time&#44; but hard times let up  and there are many prepared to spend that extra dollar for more comfortable&#44;  privileged travel. &nbsp;There are many rich old men around who are prepared to  flaunt their wealth for extra leg room&#44; airport lounges and other  &quot;non-necessities&quot; &#8230; just not so much when times are thin.  Plus&#44; after GW&#8217;s version of VietNam draws to a hopefully ego-molesting  conclusion&#44; Americans might have to pay the real price of gasoline&#44; not a  price based upon the indirect misery and degradation of millions of people  far away who aren&#8217;t worth worrying about.  Man&#44; I cannot wait for those days. &nbsp;Just think of all the wonderful things  for the earth that will change when your country has to pay the price of its  greed. &nbsp;Headlines of that time:  Wal*Mart stock lowest level ever: 8c&#44; and carparks still empty  Bank of America closes 1500 vehicular bank tellers in latest round of  customer service overhauls  Ford Field to be renamed following recent chapter 11 auto-industry  proceedings  4 lanes closed on NJ turnpike after traffic slump level  Area public transportation company profit jumps 650%  Bike sales triple during last quarter  Gasoline tops $6.00/litre at area gas station  Elderly conservatives still unable to fathom metric system  3 year old Cadillac recently sold for $2400; car values plummeting  and the best of all  Former President Bush convicted for crimes against humanity committed during  prolonged Iraqi invasion  Great days ahead.  Ian </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; We had a heavily regulated system prior to 1978. The chances of it  &gt; coming back to anything resembling that period are nonexistent. If you  &gt; gave carriers antitrust immunity&#44; they could legally engage in all  &gt; kinds of anticompetitive tactics that would end up costing passenges  &gt; more money. </p>
<p>But what if you gave the majors antitrust immunity for say 6 months in order  for them to restructure their schedules together so that one airline wouldn&#8217;t  be at a disadvantage for reducing convebnience for the sake of lowering costs ? </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> &gt; The majors have the advantage that they SHOULD be able to handle a wider > &gt; variety of routes profitably because they have a more versatile fleet. > But also at an inherently higher cost per passenger mile.  &gt; Why should that be ?  &gt; Lets say Jetblue has a fleet of 10 A320s and JF-Airlines has a fleet of 30  &gt; flying skidoos and 30 A320s.  &gt; Are you saying that because JF-Airlines has more than one fleet type that the  &gt; use of its A320s would cost more per pax-mile than JetBlue ? If I have as  &gt; many  &gt; or more A320s than JetBlue&#44; then there is no reason why I shouldn&#8217;t have  &gt; equal  &gt; or lower seat mile costs operaying the 320&#44; notwidthstanding whatever other  &gt; plane type I might have. </p>
<p>Perhaps you&#8217;ve asnwered your own question. &nbsp; By having a mixed fleet&#44;  you&#8217;re implying that you will use them to feed regional/small jet  flights to/from the large mainline jets. &nbsp;More flights will cost you  more money for the same fare.  The only way you can avoid your own hypothesis is to make sure the  regional jet routing is independent of the mainline jets&#44; that you;re o  hubbing.  B6 prefers to fly pax non-stop NYC-somewhere&#44; w/o any interconnections. &nbsp;  They can afford this luxury as NYC is a very large  origination/terminating market. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt; The majors have the advantage that they SHOULD be able to handle a wider > variety of routes profitably because they have a more versatile fleet.  &gt; But also at an inherently higher cost per passenger mile. </p>
<p>Why should that be ?  Lets say Jetblue has a fleet of 10 A320s and JF-Airlines has a fleet of 30  flying skidoos and 30 A320s.  Are you saying that because JF-Airlines has more than one fleet type that the  use of its A320s would cost more per pax-mile than JetBlue ? If I have as many  or more A320s than JetBlue&#44; then there is no reason why I shouldn&#8217;t have equal  or lower seat mile costs operaying the 320&#44; notwidthstanding whatever other  plane type I might have.  In that sense&#44; United should be able to operate its A320s with lower seat mile  costs than JetBlue even if United has other plane types. &nbsp;And United should be  able to beat an airline whose sole plane type forces it to operate 2 flights  where United can use its larger planes to operate a more efficient single  flight. And United can be more efficient in markets where it can operate a  regional jet to get a high load factor whereas the single-fleet airline may  have to operate that route less efficiently because of load factors that  aren&#8217;t as high.  (Case in point&#44; Westjet&#8217;s service to Thompson which was operate with 737s  because that is all Westjet has&#44; even though the 737 is too big a plane for  that market). > It seems that in the past&#44; the airlines put a premium on the non-stop service.  &gt; And people will pay for that. &nbsp;So&#44; what&#8217;s the point? </p>
<p>But it costs the airline less to provide the non-stop instead of the  connecting flight. By charging a premium for the non-stop&#44; you push people to  choose the cheaper ticket option with connecting flights which end up costing  the airline much much more and reducing the load factor on the non-stop flight.  I once flew CP from montreal to New York to get points. They matched AC&#8217;s  fares. But it was through Toronto. (YUL-YYZ&#44; then YYZ-LGA). Do you seriously  think that CP made a profit with me for that ticket ? I essentially got 4  flights for the price of 2.  Airlines must switch from what they think &quot;the market will bear&quot; and &quot;we must  match our competitors&quot; to a philosphy of charging for what it costs.  &gt; Sure. &nbsp;I think that&#8217;s again exactly what I was trying to say: as long as  &gt; they are set up in such a way that they need to discount to death to  &gt; sell the last of their seats&#44; they are shooting themselves in the foot.  &gt; Which is why they need smaller (but efficient) planes. &nbsp;Nowadays these  &gt; are available. </p>
<p>But the US airlines (except of UA and Northwest) don&#8217;t have large planes. What  they do is to fly small planes very often&#44; but because they have long layovers  at hubs to allow for transfers etc&#44; the airlines need far more planes than necessary.  Consider having 50 planes that spend half an hour more than necessary at a  gate 5 times a day.  That is 125 hours of service lost every day. Assuming those 50 planes operate  18 hours a day&#44; reducing the gate time by half an hour would allow you to keep  the same capacity and number of flights with 7 fewer planes.  In other words&#44; carry as many people as before&#44; but with 7 fewer lease  payments and much lower maintenance costs (granted&#44; the 43 remaining planes&#44;  getting used more&#44; would have increased maintenant costs&#44; but you would still  have to maintain fewer planes).  How many planes does United and American have ? Imagine how much they could  save if they managed to switched their schedules to reduce plane turn around  time. Boeing woulnd&#8217;t be happy&#44; but the airlines would be.  &gt; The low costs are inherently limited to only some specific markets. </p>
<p>I am not sure about that. &nbsp;Look at City Express in Canada. They were able to  operate Dash-8s at low cost betwen Montreal and Toronto while Air Canada was  charging an arm and a leg. had it not been for AC&#8217;s predatory pricing and FF  plan&#44; City Express would have survived.  Now&#44; if City Express was able to operate low cost flights&#44; how come AC  Regional couldn&#8217;t ? There is no reason why AC regional (or whatever name they  have this week) wouldn&#8217;t be able to provide low cost service/fares between  Montreal and Toronto.  AC Regional should be much better capable of offering low fares than Tango  (which is essentially AC mainline operation with a different sticker on the  plane). Yet AC regional charges the same fares as AC mainline.  Translate this to the USA: Couldn&#8217;t delta simply make Comair a low cost  carrier ?  The problem with the regional airlines is that they are often called upon to  take over the thinner routes formerly operated by mainline&#44; and the mainline  continues to offer the same fares as were offered before. They see the  opportunity to milk customers. But they miss the opportunity to provide much  lower fares and beat the competition.  Another example is AA&#8217;s puddle jumper service between New York and Montreal.  AA&#8217;s fancy yield management computer decides it can match AC&#8217;s exhorbitant  fares and make a profit with only 2-3 pax on the plane. &nbsp;But it fails to see  the opportunity of offering low fares and fill the plane while still being  profitable. &nbsp;It would create a market and compete against bus/train as well as  serving business travellers. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt;Start with routes. &nbsp;They do offer destinations that Southwest would >never consider.  &gt; But such routes should still be profitable. If it is a small thin route&#44; give  &gt; it to a regional carrier. If it is a heavy route&#44; then use 767s or 777s  &gt; instead of multiple 737s to make the route more efficient. </p>
<p>I think that&#8217;s exactly what I was saying&#8230;  &gt; The majors have the advantage that they SHOULD be able to handle a wider  &gt; variety of routes profitably because they have a more versatile fleet. </p>
<p>But also at an inherently higher cost per passenger mile.  &gt; Which do you think is more efficient: JFK-LAX non-stop&#44; or JFK-ORD-LAX ?  &gt; Should the ticket that goes through ORD cost the same as the one that is  &gt; non-stop ?  &gt; It seems that in the past&#44; the airlines put a premium on the non-stop service. </p>
<p>And people will pay for that. &nbsp;So&#44; what&#8217;s the point? >Presumably also charging higher fares; which is not >inherently a money losing proposition presumably.  &gt; It is amoney losing proporsition when you structure the ailrine to survive on  &gt; 10% of your customers because you think that they can be milked with extremely  &gt; expensive fares&#44; but then you find out that itis that very 10% that is leaving  &gt; to Southwest and Jetblue or not flying at all and you are left with passengers  &gt; which do not generetae any profit. </p>
<p>Sure. &nbsp;I think that&#8217;s again exactly what I was trying to say: as long as  they are set up in such a way that they need to discount to death to  sell the last of their seats&#44; they are shooting themselves in the foot.  Which is why they need smaller (but efficient) planes. &nbsp;Nowadays these  are available. >They do offer F/J/C service which does increase unit costs. &nbsp;And >presumably should be paying for itself.  &gt; &quot;presumably&quot;. What happens when you have a plane that needed F/J seats on only  &gt; 2 hops per day between A-B&#44; but the remained of the hops are to cities that do  &gt; not generate any F/J revenus ? </p>
<p>That&#8217;s typically not how things work. &nbsp;But again&#44; presumably that can be  dealt with with some fare flexibility. &nbsp;And&#44; as it goes now&#44; by bumping  people up.  &gt; Look at Canada where &quot;first class&quot; is long gone&#44; and business class is being  &gt; downsized out of existence for domestic flights. Air Canada can do this  &gt; because it has no competition so it doesn&#8217;t need to offer all those free  &gt; upgrades to J class anymore. </p>
<p>Canada is such a poor country&#44; you know. &nbsp;:-). &nbsp; So poor that no one can  afford traveling in First. &nbsp; Oh well.  &gt; I suspect that the US airlines will be forced to reduce their J/F class  &gt; product and make upgrades not as common. </p>
<p>Perhaps just the opposite? &nbsp;They need to extract more cash from their  customers&#44; don&#8217;t they? &nbsp; The thing is&#44; it&#8217;s not by pricing first  outrageously expensive that they are going to fill it up. >They do offer interline ticketing. &nbsp;They do offer a much more flexible >sales/ticketing set of choices&#44; presumably.  &gt; Does interline ticketing really cost the airline much more ? I can see that  &gt; going through a CRS does. And CRS systems such as Sabre&#44; Amadeux&#44; Gallileo etc  &gt; will have to rethink their business model to compete against bookings made  &gt; direct with the airline on its web site. </p>
<p>Of course these things cost. &nbsp;How significant they are&#44; I don&#8217;t know&#44;  but add on.  &gt; Another possibility is that each alliance (Star&#44; Skyteam and the smaller  &gt; Oneworld) will &nbsp;get each of its members the ability to book directly into each  &gt; other without the use of a CRS in the middle. That would allow interlining to  &gt; be &quot;free&quot;. </p>
<p>That still doesn&#8217;t work if you are flying into Oolan-Baatar (sp?).  &gt; Then&#44; airlines can start to charge an additional fee to those who still make  &gt; interlined tickets (for instance&#44; a BA issued ticket to canada with an  &gt; additional leg on Air Canada&#44; such a booking would have to be done through a  &gt; CRS since BA wouldn&#8217;t have a direct connect to AC).  &gt; As far as interlining of luggage. Does it really cost that much ? It is just a  &gt; matter of the originating airline properly tagging the luggage&#44; and then  &gt; sending an electronic message to the other airline to advise of the luggage  &gt; tag information. </p>
<p>Add things up. &nbsp; Each individually may not cost much&#44; but adding&#8230;  &gt; Airlines could continue to charge $1000 when Southwest was seen as just a  &gt; niche player with limited routes. But as Southwest expanded&#44; and JetBlue  &gt; entered&#44; they became real competitors. And I think the killer in this is that  &gt; those low cost airlines are seen as more reliable than the majors and this  &gt; makes a big step towards stealing business customers from the majors. </p>
<p>The low costs are inherently limited to only some specific markets.  This said&#44; if full-service airlines are perceived as less reliable (and  less service-oriented)&#44; of course they should be in trouble.  &gt; And with the majors cutting back on on-board service&#44; the flight themselves  &gt; aren&#8217;t that different anymore. So you have a huge price difference for a major  &gt; airline whose service is not see as reliable and whose on-board service isn&#8217;t  &gt; seen to be much different from the low cost carriers. </p>
<p>Sure. &nbsp;That&#8217;s not a strategy. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Start with routes. &nbsp;They do offer destinations that Southwest would  &gt; never consider. </p>
<p>But such routes should still be profitable. If it is a small thin route&#44; give  it to a regional carrier. If it is a heavy route&#44; then use 767s or 777s  instead of multiple 737s to make the route more efficient.  The majors have the advantage that they SHOULD be able to handle a wider  variety of routes profitably because they have a more versatile fleet.  The problem is that they create schedules that are often very inefficient not  only for fleet utilisation but also on a fare/connections issue.  Consider the people who would choose A-C-D-E-F-G-B route over the A-B route  because it was same price or cheaper and gave more FF points.  Which do you think is more efficient: JFK-LAX non-stop&#44; or JFK-ORD-LAX ?  Should the ticket that goes through ORD cost the same as the one that is  non-stop ?  It seems that in the past&#44; the airlines put a premium on the non-stop service.  &gt; Presumably also charging higher fares; which is not  &gt; inherently a money losing proposition presumably. </p>
<p>It is amoney losing proporsition when you structure the ailrine to survive on  10% of your customers because you think that they can be milked with extremely  expensive fares&#44; but then you find out that itis that very 10% that is leaving  to Southwest and Jetblue or not flying at all and you are left with passengers  which do not generetae any profit.  &gt; They do offer F/J/C service which does increase unit costs. &nbsp;And  &gt; presumably should be paying for itself. </p>
<p>&quot;presumably&quot;. What happens when you have a plane that needed F/J seats on only  2 hops per day between A-B&#44; but the remained of the hops are to cities that do  not generate any F/J revenus ?  Look at Canada where &quot;first class&quot; is long gone&#44; and business class is being  downsized out of existence for domestic flights. Air Canada can do this  because it has no competition so it doesn&#8217;t need to offer all those free  upgrades to J class anymore.  I suspect that the US airlines will be forced to reduce their J/F class  product and make upgrades not as common.  &gt; They do offer interline ticketing. &nbsp;They do offer a much more flexible  &gt; sales/ticketing set of choices&#44; presumably. </p>
<p>Does interline ticketing really cost the airline much more ? I can see that  going through a CRS does. And CRS systems such as Sabre&#44; Amadeux&#44; Gallileo etc  will have to rethink their business model to compete against bookings made  direct with the airline on its web site.  Another possibility is that each alliance (Star&#44; Skyteam and the smaller  Oneworld) will &nbsp;get each of its members the ability to book directly into each  other without the use of a CRS in the middle. That would allow interlining to  be &quot;free&quot;.  Then&#44; airlines can start to charge an additional fee to those who still make  interlined tickets (for instance&#44; a BA issued ticket to canada with an  additional leg on Air Canada&#44; such a booking would have to be done through a  CRS since BA wouldn&#8217;t have a direct connect to AC).  As far as interlining of luggage. Does it really cost that much ? It is just a  matter of the originating airline properly tagging the luggage&#44; and then  sending an electronic message to the other airline to advise of the luggage  tag information.  &gt; misleading. &nbsp;One key issue in the current Major predicament is that they  &gt; operate in a market segment much more susceptible to business downturns  &gt; than Southwest. </p>
<p>Airlines could continue to charge $1000 when Southwest was seen as just a  niche player with limited routes. But as Southwest expanded&#44; and JetBlue  entered&#44; they became real competitors. And I think the killer in this is that  those low cost airlines are seen as more reliable than the majors and this  makes a big step towards stealing business customers from the majors.  And with the majors cutting back on on-board service&#44; the flight themselves  aren&#8217;t that different anymore. So you have a huge price difference for a major  airline whose service is not see as reliable and whose on-board service isn&#8217;t  seen to be much different from the low cost carriers. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>- Hide quoted text &#8212; Show quoted text ->&gt;United&#44; AMR Corp.&#8217;s American Airlines&#44; Northwest Airlines >&gt;and Continental Airlines all have costs at least 40% higher >&gt;than Southwest&#8217;s&#44; according to the report. America West >&gt;Airlines comes closest to Southwest&#44; with costs 15% higher. >&gt;Delta Air Lines and Alaska Air Group Inc.&#8217;s Alaska Airlines >&gt;fly domestically with unit costs 30% higher than >&gt;Southwest&#8217;s. >This could be somewhat misleading however. &nbsp;We would need to >separate into the costs differences associated with the >different business model and the real operating cost >differences.  &gt; The problem with laying the cost per pax differences at the feet  &gt; of &quot;different business models&quot; sort of begs the question as to  &gt; whether the &nbsp;other airlines&#8217; &quot;business models&quot; themselves  &gt; provide &nbsp;part if not parcel of the problem. </p>
<p>Fair enough. &nbsp;Although that is not synonymous with suggesting they all  should adopt the Southwest model.  &gt; In attempting to be all things for everybody&#44; the majors have  &gt; ended up over extending themselves is search of segments of a  &gt; dynamic pie&#44; one that shrinks or swells due to circumstances&#44;  &gt; economic and psychological&#44; and in which the &quot;filling&quot;&#44;  &gt; (demographics&#44; customer profiles and attitudes) is extremely  &gt; diverse in composition and large portions of which have changed  &gt; faster than have the airlines capacity to address change. </p>
<p>Poor judgement and wishful thinking is not just a prerogative of the  airlines though. &nbsp;Just look at telecoms and the whole internet business  pipedream.  And one would think sooner or later fundamentals end up winning the day.  &nbsp; The fare system based upon (1) grabbing as much as they can where they  can while (2) filling any left seat at any cost resulted from &nbsp;years of  operating planes larger than was needed from an economic perspective.  These days are now by and large gone and one would think fares will end  up more in line with costs eventually.  &#8211; Hide quoted text &#8212; Show quoted text -&gt; I suspect that the next decade will bring a revolution (and not  &gt; necessarily a welcome one for many poster/reader/travelers here)  &gt; in domestic and foreign service by US airlines. &nbsp;A number of  &gt; smaller markets are certain to lose chunks of service and as  &gt; with amenities such as meals&#44; a number of the sort of  &gt; traditional conveniences will disappear. &nbsp;&quot;Point to point&quot;  &gt; service (other than those routes capable of filling one or more  &gt; regular flights) will increasingly be replaced by hub and spoke  &gt; operations (with dimished service down spokes unable to fill  &gt; a/c) or the WN business model which seems based on maximum  &gt; utilization of available assets&#44; a/c&#44; crews&#44; ground staff&#44;  &gt; gates&#44; counters and coffee pots&#44; the &quot;optimization&quot; approach&#44;  &gt; Spartan&#44; but easier to alter and adjust to circumstances. &nbsp;WN&#8217;s  &gt; biggest advantage after 9/11 &#8211; its customers &#8211; less likely to be  &gt; discretionary or even flexible travelers &#8211; &quot;needed to go&quot; with  &gt; higher priority than did the average/median/mean customer of  &gt; other lines. &nbsp;For Southwest to institute or drop a direct flight  &gt; from San Diego to Providence would cost (in money and customer  &gt; good will) far less than it would for Delta to start or drop a  &gt; flight from Atlanta to Tokyo&#44; yet WN&#8217;s potential real profits  &gt; from the such routes&#44; real or potential&#44; may be as great as  &gt; Delta&#8217;s and WN&#8217;s potential losses much lower. </p>
<p>But all of that does not mean that one cannot run a profitable business  based upon better service&#44; such as more direct routes etc. &nbsp;Of course&#44;  trying to have both ways is a different story.  &gt; These days&#44; the flexibility of the US majors is limited to  &gt; gamesmanship in the area of fares&#44; and the phenom of the  &gt; &quot;weekend web specials&quot; in which they attempt to induce  &gt; non or discretionary travelers to travel. &nbsp;The doewnside of  &gt; flexible fares has emerged&#44; as countless businesses&#44; traditional  &gt; customers for premium seats or late purchase tickets&#44; have  &gt; become &quot;players&quot; for cheap tickets. &nbsp;&quot;Real&quot; first class  &gt; travelers have diminished to a laughable few on US domestic  &gt; routes&#44; and the front of the bus is mostly a haven for  &gt; &quot;upgradees&quot;. </p>
<p>Again&#44; real issue is you can&#8217;t have it both ways. &nbsp;You can&#8217;t claim you  are full service if your service is no better than WN. &nbsp;But surely there  remains a sizeable market. &nbsp;Provided that you put &quot;service&quot; back into  &quot;full service airlines.&quot;  For instance&#44; if no one pay for first anymore&#44; it&#8217;s not really because  there is no market. &nbsp;It&#8217;s more like because the airlines are prisoners  of their fare system. &nbsp;No one pays full economy; first has to be more  expensive than full Y. &nbsp;Result: no one pays for F anymore.  OTOH&#44; if F would cost 30-40% more than coach (as it did before  deregulation) surely enough people to fill a reasonable F cabin would  pay for it? &nbsp;I regularly pay 30% more than the cheapest available fare  to get upgradeable tickets. &nbsp;(That&#8217;s in Canada&#44; but with AC&#44; which is  not terribly different than the majors.)  &gt; The same sort of changes are inevitable abroad (with the current  &gt; Canadian experience as a foretaste of things to come). &nbsp;  &gt; Governments (with exception of petty despoteries maintaining a  &gt; crewed&#44; fueled jet at the airport to get out of town quickly)  &gt; are less and less likely to want to or to be fiscally able to  &gt; subsidize national flag carriers (or regional &quot;brandnames&quot;  &gt; carrying semi-flag status) or to be concerned about the  &gt; importance thereof to the national image. </p>
<p>Agreed on national image&#44; although as long as they are monopolistic&#44;  some of these dinosaurs seem to be profitable: LH and AF are apparently.  &nbsp; I wouldn&#8217;t be surprised if our beloved Mapleflot does more or less OK  this year too.  Although the jury is still very much out on the AC brands follies. &nbsp;My  guess is that the main reason they are doing fine do not stem from these  but from the benefits of near-monopoly&#44; which has allowed them to raise  fares to be more in line with costs&#44; together with very tight cost  control. &nbsp;If found that this summer&#44; flying overseas from Canada was  nowhere near as cheap as it used to be.  Ultimately&#44; this is the only true remedy for the airlines. &nbsp;Fares got to  pay for the costs. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; costs&#8217; BOTH contribute to that. If they are to survive and be  &gt; profitable again&#44; they need to change both their business model and  &gt; their operating costs. </p>
<p>Perhaps what the US majors need is some sort of antitrust immunity so that all  carriers can stop competing on frequencies to allow them to restructure their  operations. The focus should be moved from making &quot;convenient and frequent  connections/service&quot; to &quot;making the best possible use of aircraft/schedule&quot;.  Yes&#44; the airline need to rethink their yield management system that results in  a $1000 fare for last minute purchase and a $98 fare for seat sale. But that  could be done tomororow if the airlines wanted to.  The recent changes to prevent stand-by&#44; ticket-value reuse etc seems to  indicate that the majors still expect to be milking the business travellers  with higher fares by making the lower fares less attractive for business  travel. And that is wrong. The airlines should be doing as Horizon just  announced: make the last minute fares more affordable and just as flexible. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>- Hide quoted text &#8212; Show quoted text ->&gt;United&#44; AMR Corp.&#8217;s American Airlines&#44; Northwest Airlines and Continental >&gt;Airlines all have costs at least 40% higher than Southwest&#8217;s&#44; according to the >&gt;report. America West Airlines comes closest to Southwest&#44; with costs 15% >&gt;higher. Delta Air Lines and Alaska Air Group Inc.&#8217;s Alaska Airlines fly >&gt;domestically with unit costs 30% higher than Southwest&#8217;s. >This could be somewhat misleading however. &nbsp;We would need to separate >into the costs differences associated with the different business model >and the real operating cost differences.  &gt; Sorry if this is a stupid question&#44; but why? The whole point is that  &gt; the majors spend more to fly one seat one mile than Southwest does&#44;  &gt; and that the differing business model and higher &#8216;real operating  &gt; costs&#8217; BOTH contribute to that. If they are to survive and be  &gt; profitable again&#44; they need to change both their business model and  &gt; their operating costs. </p>
<p>Why? &nbsp; They do offer a different type of service&#44; or at least they claim  to.  Start with routes. &nbsp;They do offer destinations that Southwest would  never consider. &nbsp; Presumably also charging higher fares; which is not  inherently a money losing proposition presumably.  They do offer F/J/C service which does increase unit costs. &nbsp;And  presumably should be paying for itself.  They do offer interline ticketing. &nbsp;They do offer a much more flexible  sales/ticketing set of choices&#44; presumably.  Bottom line: comparing costs only without looking at income is at best  misleading. &nbsp;One key issue in the current Major predicament is that they  operate in a market segment much more susceptible to business downturns  than Southwest. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt; United&#44; AMR Corp.&#8217;s American Airlines&#44; Northwest Airlines and Continental > Airlines all have costs at least 40% higher than Southwest&#8217;s&#44; according to the > report. America West Airlines comes closest to Southwest&#44; with costs 15% > higher. Delta Air Lines and Alaska Air Group Inc.&#8217;s Alaska Airlines fly > domestically with unit costs 30% higher than Southwest&#8217;s.  &gt; This could be somewhat misleading however. &nbsp;We would need to separate  &gt; into the costs differences associated with the different business model  &gt; and the real operating cost differences. </p>
<p>Sorry if this is a stupid question&#44; but why? The whole point is that  the majors spend more to fly one seat one mile than Southwest does&#44;  and that the differing business model and higher &#8216;real operating  costs&#8217; BOTH contribute to that. If they are to survive and be  profitable again&#44; they need to change both their business model and  their operating costs. </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> United&#44; AMR Corp.&#8217;s American Airlines&#44; Northwest Airlines > and Continental Airlines all have costs at least 40% higher > than Southwest&#8217;s&#44; according to the report. America West > Airlines comes closest to Southwest&#44; with costs 15% higher. > Delta Air Lines and Alaska Air Group Inc.&#8217;s Alaska Airlines > fly domestically with unit costs 30% higher than > Southwest&#8217;s.  &gt; This could be somewhat misleading however. &nbsp;We would need to  &gt; separate into the costs differences associated with the  &gt; different business model and the real operating cost  &gt; differences. </p>
<p>The problem with laying the cost per pax differences at the feet  of &quot;different business models&quot; sort of begs the question as to  whether the &nbsp;other airlines&#8217; &quot;business models&quot; themselves  provide &nbsp;part if not parcel of the problem.  I already see AA beginning to alter (but not rapidly or  iconoclasticly enough I suspect) its business model&#44; but it  appears likely that USAir&#44; even in bankruptcy&#44; may be in an  irrecoverable tail spin&#44; and that the traditionalist &quot;icon-  centered&quot; perspective of UA is equally frightening.  In attempting to be all things for everybody&#44; the majors have  ended up over extending themselves is search of segments of a  dynamic pie&#44; one that shrinks or swells due to circumstances&#44;  economic and psychological&#44; and in which the &quot;filling&quot;&#44;  (demographics&#44; customer profiles and attitudes) is extremely  diverse in composition and large portions of which have changed  faster than have the airlines capacity to address change.  I suspect that the next decade will bring a revolution (and not  necessarily a welcome one for many poster/reader/travelers here)  in domestic and foreign service by US airlines. &nbsp;A number of  smaller markets are certain to lose chunks of service and as  with amenities such as meals&#44; a number of the sort of  traditional conveniences will disappear. &nbsp;&quot;Point to point&quot;  service (other than those routes capable of filling one or more  regular flights) will increasingly be replaced by hub and spoke  operations (with dimished service down spokes unable to fill  a/c) or the WN business model which seems based on maximum  utilization of available assets&#44; a/c&#44; crews&#44; ground staff&#44;  gates&#44; counters and coffee pots&#44; the &quot;optimization&quot; approach&#44;  Spartan&#44; but easier to alter and adjust to circumstances. &nbsp;WN&#8217;s  biggest advantage after 9/11 &#8211; its customers &#8211; less likely to be  discretionary or even flexible travelers &#8211; &quot;needed to go&quot; with  higher priority than did the average/median/mean customer of  other lines. &nbsp;For Southwest to institute or drop a direct flight  from San Diego to Providence would cost (in money and customer  good will) far less than it would for Delta to start or drop a  flight from Atlanta to Tokyo&#44; yet WN&#8217;s potential real profits  from the such routes&#44; real or potential&#44; may be as great as  Delta&#8217;s and WN&#8217;s potential losses much lower.  These days&#44; the flexibility of the US majors is limited to  gamesmanship in the area of fares&#44; and the phenom of the  &quot;weekend web specials&quot; in which they attempt to induce  non or discretionary travelers to travel. &nbsp;The doewnside of  flexible fares has emerged&#44; as countless businesses&#44; traditional  customers for premium seats or late purchase tickets&#44; have  become &quot;players&quot; for cheap tickets. &nbsp;&quot;Real&quot; first class  travelers have diminished to a laughable few on US domestic  routes&#44; and the front of the bus is mostly a haven for  &quot;upgradees&quot;.  The same sort of changes are inevitable abroad (with the current  Canadian experience as a foretaste of things to come). &nbsp;  Governments (with exception of petty despoteries maintaining a  crewed&#44; fueled jet at the airport to get out of town quickly)  are less and less likely to want to or to be fiscally able to  subsidize national flag carriers (or regional &quot;brandnames&quot;  carrying semi-flag status) or to be concerned about the  importance thereof to the national image.  Along with the water in the crapper rotating in reverse than in  Canada and the US&#44; Ozmandians have always considered  themselves as separate from and above the fray and long secure  from the terrors of the night which beset folks who live in the  real world. &nbsp;Now&#44; they will be forced to swallow e-tickets and  surcharges for paper ones&#44; and that Oz&#8217;s location&#44; population  and economy may actually serve to further isolate the country as  international air service stagnates (or as likely&#44; actually  declines) and Ozmandian cities become simply the tips of spokes  emanating from Asian or better located Pacific hubs.  After all&#44; the facility with which Ozians rise to the bait and  thrash out at the rest of the world (especially the US)&#44; seems  an inheritance of a combination of environmental and genetic  paranoia&#44; unrelieved by substantial efforts by US military  forces during WWII to introduce fresh root stock providing a  healthier perspective&#8230;.  TMO </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; United&#44; AMR Corp.&#8217;s American Airlines&#44; Northwest Airlines and Continental  &gt; Airlines all have costs at least 40% higher than Southwest&#8217;s&#44; according to the  &gt; report. America West Airlines comes closest to Southwest&#44; with costs 15%  &gt; higher. Delta Air Lines and Alaska Air Group Inc.&#8217;s Alaska Airlines fly  &gt; domestically with unit costs 30% higher than Southwest&#8217;s. </p>
<p>This could be somewhat misleading however. &nbsp;We would need to separate  into the costs differences associated with the different business model  and the real operating cost differences. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Dow Jones Business News  Southwest Sets Standard on Costs for Airlines  Wednesday October 9&#44; 1:49 am ET  Major U.S. airlines would have to collectively slash $18.6 billion in costs&#44;  or 29% of their total expenses&#44; to operate at the same level as Southwest  Airlines &#44; the only major carrier that has been profitable the past 18 months&#44;  Wednesday&#8217;s Wall Street Journal reported&#44; citing a study to be published today.  &nbsp;Unisys Corp.&#8217;s R2A Transportation Management Consultants tallied up &nbsp;the  magnitude of the problem facing major airlines. By looking at &nbsp;Southwest&#8217;s  per- mile costs&#44; the study concluded that the eight &nbsp;other big carriers would  have to &nbsp;slash billions from their cost &nbsp;structures if they wanted to &nbsp;compete  on an equal basis with Southwest and other low-fare &nbsp;carriers.  &nbsp;U.S. airlines are expected to post losses of as much as $8 billion this year&#44;  possibly eclipsing last year&#8217;s record $7.7 billion. Even before the &nbsp;Sept. 11  terrorist attacks and the &nbsp;ensuing travel hassles and security &nbsp;costs&#44; U.S.  airlines were suffering from a steep drop in demand for high-fare  busines-travel tickets. The high-cost airlines face enormous &nbsp;pressure from  low-fare carriers&#44; which total more than 20% of U.S. domestic air capacity&#44; as  well as from powerful Internet tools that allow flyers to hunt bargains.  US Airways Group Inc. &#44; which sought bankruptcy-court protection in August&#44; is  at the biggest disadvantage&#44; the study said; its cost to fly one seat one mile  is 69% higher than Southwest&#8217;s. The data&#44; which cover the year ended June 30&#44;  2001&#44; show UAL Corp.&#8217;s United Airlines&#44; which is teetering on the edge of a  bankruptcy filing&#44; to be at the second-biggest disadvantage.  United&#44; AMR Corp.&#8217;s American Airlines&#44; Northwest Airlines and Continental  Airlines all have costs at least 40% higher than Southwest&#8217;s&#44; according to the  report. America West Airlines comes closest to Southwest&#44; with costs 15%  higher. Delta Air Lines and Alaska Air Group Inc.&#8217;s Alaska Airlines fly  domestically with unit costs 30% higher than Southwest&#8217;s.  Southwest&#44; now the nation&#8217;s sixth-largest airline&#44; has been profitable for 29  consecutive years&#44; relying on low costs&#44; reasonable fares and high efficiency.  Wall Street Journal Staff Reporter Scott McCartney contributed to this report. </p>
</p>
<h4><strong>Response:</strong></h4></p>
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		<title>Welll done Ray!</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/welll-done-ray-626954.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/welll-done-ray-626954.html#comments</comments>
		<pubDate>Fri, 04 Oct 2002 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/welll-done-ray-626954.html</guid>
		<description><![CDATA[Question:
Congratulations to Ray  He found a way to post his URL and phone number 4 times in less than 30  minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  bid for RCL  And poor old George Leppla only got one in.  It must be awful having no clients [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p>Congratulations to Ray  He found a way to post his URL and phone number 4 times in less than 30  minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  bid for RCL  And poor old George Leppla only got one in.  It must be awful having no clients and just sitting there&#44; day after day&#44;  hour after hour&#44; reading each and every message on this newsgroup and  posting hundreds of times a week just praying the phone will ring!  Ah well when he goes under&#44; there&#8217;s always fast food as a second career </p>
</p>
<h4><strong>Response:</strong></h4>
<p>You have got some people issues that you need to deal with. &nbsp;I would rather  do what Ray does instead of bashing real people over a newsgroup.  I realize that you are probably getting a huge kick out of this whole thing.  Unless you are 12&#44; which is what you sound like&#44; I suggest you put some  pants on&#44; step away from the computer&#44; and join the real world.  I am curious though&#44; why are you so above the rest of us? </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Congratulations to Ray  &gt; He found a way to post his URL and phone number 4 times in less than 30  &gt; minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  &gt; bid for RCL  &gt; And poor old George Leppla only got one in.  &gt; It must be awful having no clients and just sitting there&#44; day after day&#44;  &gt; hour after hour&#44; reading each and every message on this newsgroup and  &gt; posting hundreds of times a week just praying the phone will ring!  &gt; Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Sean&#44; do what the rest of us have learned to do and just ignore him. I put  him in my kill file long ago and I only see his posts when someone else  quotes him. For some reason he has a huge dislike for TA&#8217;s and Carnival. I  guess he has nothing better to do with his time.  Gordon  I&#8217;m going on the MGC-2003  http://www.mgc2003.com/ </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; You have got some people issues that you need to deal with. &nbsp;I would  rather  &gt; do what Ray does instead of bashing real people over a newsgroup.  &gt; I realize that you are probably getting a huge kick out of this whole  thing.  &gt; Unless you are 12&#44; which is what you sound like&#44; I suggest you put some  &gt; pants on&#44; step away from the computer&#44; and join the real world.  &gt; I am curious though&#44; why are you so above the rest of us? > Congratulations to Ray > He found a way to post his URL and phone number 4 times in less than 30 > minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival  to > bid for RCL > And poor old George Leppla only got one in. > It must be awful having no clients and just sitting there&#44; day after  day&#44; > hour after hour&#44; reading each and every message on this newsgroup and > posting hundreds of times a week just praying the phone will ring! > Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Maybe Ray and George need to join a nice local travel agency with a nice  office in a mall&#44; no complaints against them that has been in business for  many years. &nbsp;Maybe some place like Duke&#8217;s Travel Adventures in California.  No wait&#44; they stole all their clients money and went out of business&#44; while  Ray and George are still making people happy with nice vacations. &nbsp;Funny how  that works. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Congratulations to Ray  &gt; He found a way to post his URL and phone number 4 times in less than 30  &gt; minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  &gt; bid for RCL  &gt; And poor old George Leppla only got one in.  &gt; It must be awful having no clients and just sitting there&#44; day after day&#44;  &gt; hour after hour&#44; reading each and every message on this newsgroup and  &gt; posting hundreds of times a week just praying the phone will ring!  &gt; Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; No wait&#44; they stole all their clients money and went out of business&#44;  while  &gt; Ray and George are still making people happy with nice vacations. &nbsp;Funny  how  &gt; that works. </p>
<p>I kind of have to laugh at Paul. &nbsp;For the first 5 years I was open&#44; I was in  a storefront location. As the business changed&#44; the focus of my business  changed and 4 years ago I moved into a home office. By doing this I am able  to work more hours and provide more efficient service to my customers than  when I was in the storefront. Consequently&#44; my business is more profitable.  According to Paul&#44; &nbsp;I was a good bet back in the old days but now I am not.  BTW &#8211; Thanks Mike for mentioning my name. It gives me another opportunity to  post! &lt;vbg&gt;  &#8212;  George in PA  Countryside Travel www.countryside-travel.com  Hell Freezes Over www.cruisemaster.com/voyager.htm  Norway 2 www.cruisemaster.com/norway </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;I kind of have to laugh at Paul. </p>
<p>Hi George&#44;  Yeah&#44; he is always good for a laugh. &nbsp;It is just one of his many  inaccuracies that old Slinky writes about us. &nbsp;I always get a kick out  of him saying we live in apartments. &nbsp;Of course that is not true but  he has never let the truth get in the way of his &quot;story&quot;. &lt;;+)  Best regards&#44;  Ray  LIGHTHOUSE TRAVEL  800-719-9917 or 805-566-3905  http://www.lighthousetravel.com </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; I always get a kick out  &gt;of him saying we live in apartments. &nbsp;Of course that is not true </p>
<p>OH!!! &nbsp;So then you DO live in trailers! </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Paul&#44; you are hereby banished to my killfile&#8230;..go on get in  there&#8230;&#8230;.urumph&#8230;..there. Now be a good little troll and stay off this  NG!  Ray and George&#44; don&#8217;t let the bastards get you down!  MrTractor </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Congratulations to Ray  &gt; He found a way to post his URL and phone number 4 times in less than 30  &gt; minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  &gt; bid for RCL  &gt; And poor old George Leppla only got one in.  &gt; It must be awful having no clients and just sitting there&#44; day after day&#44;  &gt; hour after hour&#44; reading each and every message on this newsgroup and  &gt; posting hundreds of times a week just praying the phone will ring!  &gt; Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> > I always get a kick out >of him saying we live in apartments. &nbsp;Of course that is not true  &gt; OH!!! &nbsp;So then you DO live in trailers! </p>
<p>That conjures up a wonderful image of Ray and George sitting side by side at  the same dinette table in their seedy trailers&#44; each with only four teeth  remaining&#44; working on their websites&#44; and waiting for Jerry Springer to  call. &nbsp;&lt;VBG&gt; </p>
</p>
<h4><strong>Response:</strong></h4>
<p>I was thinking&#8230; Trump Tower.  <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   &#8211;Tom  &#8211; Hide quoted text &#8212; Show quoted text -> I always get a kick out >of him saying we live in apartments. &nbsp;Of course that is not true  &gt; OH!!! &nbsp;So then you DO live in trailers!  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Could be he&#8217;d have better luck with the trailers&#44; since when he came to speak in  Palm Beach a few days ago&#44; hardly anyone showed up. &nbsp;That&#8217;s Jerry Springer I&#8217;m  talking about. &nbsp;As for the four teeth&#44; I&#8217;ve seen George eating shrimp. &nbsp;You need  a lot more than 4 teeth to gobble them up the way he does. &nbsp;&lt;VBG&gt; &nbsp;As for Ray&#44;  I&#8217;ve never met nor &nbsp;seen a pix of him; will hold further opinion &lt;G&gt;  Arlene  &#8211; Hide quoted text &#8212; Show quoted text -> &gt; I always get a kick out > &gt;of him saying we live in apartments. &nbsp;Of course that is not true > OH!!! &nbsp;So then you DO live in trailers!  &gt; That conjures up a wonderful image of Ray and George sitting side by side at  &gt; the same dinette table in their seedy trailers&#44; each with only four teeth  &gt; remaining&#44; working on their websites&#44; and waiting for Jerry Springer to  &gt; call. &nbsp;&lt;VBG&gt;  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Let me translate this for everyone.  Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real  Travel Agent. &nbsp;When consumers wised up and realized that can save money and  get better service by booking direct booking over the Internet&#44; his sales  dropped. &nbsp;Then airlines&#44; hotels and rental cars offered even greater  discounts to encouraged electronic booking and reduced or eliminated &nbsp;Travel  Agent commissions. &nbsp;George was hit by a double whammy.  He had to close up shop&#44; get rid of the staff and work out of his house to  stay afloat.  Since airlines&#44; hotels&#44; rental cars and resorts encourage direct electronic  booking&#44; cruises are now all he has left. &nbsp;Like the other Internet Cruise  Travel Agents working out of their houses or apartments&#44; he&#8217;s stuck in a  descending spiral. &nbsp;He has few repeat clients and cruise tariffs are  continually dropping thus further eroding his sales. &nbsp;He can&#8217;t afford to do  any real advertising so his website and constantly posting his URL on  rec.travel.cruises is all he has left.  It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and  hotels did and encourage direct electronic booking we&#8217;ll finally be rid of  these parasites. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> No wait&#44; they stole all their clients money and went out of business&#44;  &gt; while > Ray and George are still making people happy with nice vacations. &nbsp;Funny  &gt; how > that works.  &gt; I kind of have to laugh at Paul. &nbsp;For the first 5 years I was open&#44; I was  in  &gt; a storefront location. As the business changed&#44; the focus of my business  &gt; changed and 4 years ago I moved into a home office. By doing this I am  able  &gt; to work more hours and provide more efficient service to my customers than  &gt; when I was in the storefront. Consequently&#44; my business is more  profitable.  &gt; According to Paul&#44; &nbsp;I was a good bet back in the old days but now I am  not.  &gt; BTW &#8211; Thanks Mike for mentioning my name. It gives me another opportunity  to  &gt; post! &lt;vbg&gt;  &gt; &#8212;  &gt; George in PA  &gt; Countryside Travel www.countryside-travel.com  &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm  &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>  &gt; Let me translate this for everyone.  &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real  &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save money  and  &gt; get better service by booking direct booking over the Internet&#44; his sales  &gt; dropped. </p>
<p>Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking a  different view of my business than you do. &nbsp;I am a bit puzzled though. &nbsp;In  one post you tell people to only deal with storefront agencies and now you  are saying that storefront agencies are going broke and are closing their  doors. &nbsp;You might want to get the dosage changed on some of your meds. &nbsp;We  wouldn&#8217;t want you going schizo on us again.  &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and  &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be rid of  &gt; these parasites. </p>
<p>Speaking of parasites&#44; how are things on the Unemployment line these days.  Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a &quot;consultant&quot;.  Now that you are getting close to retirement age I see that a lot of your  fellow &quot;consultants&quot; are getting back into the work force by finding  consulting positions behind the grill at their local McDonald&#8217;s. OK so it  isn&#8217;t a high profile job but you get free uniforms which you can wear with  the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17 year  old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as you  can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that you  are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are  tough and I&#8217;m sure you&#8217;ll do fine.  Keep taking your meds and try real hard to remember to attend those Anger  Management classes. You are making such good progress and we are all proud  of you.  Your friend&#44;  George in PA  Countryside Travel www.countryside-travel.com  Hell Freezes Over www.cruisemaster.com/voyager.htm  Norway 2 www.cruisemaster.com/norway </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Sean&#44;  &nbsp; &nbsp; &nbsp;Paul is a resident troll and complete idiot that has never posted  anything useful in this newsgroup. For that reason most of us have killfiled  him and never see his asinine posts unless they are quoted. It is really  much better never to see anything he posts.  Jim </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; You have got some people issues that you need to deal with. &nbsp;I would  rather  &gt; do what Ray does instead of bashing real people over a newsgroup.  &gt; I realize that you are probably getting a huge kick out of this whole  thing.  &gt; Unless you are 12&#44; which is what you sound like&#44; I suggest you put some  &gt; pants on&#44; step away from the computer&#44; and join the real world.  &gt; I am curious though&#44; why are you so above the rest of us? > Congratulations to Ray > He found a way to post his URL and phone number 4 times in less than 30 > minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival  to > bid for RCL > And poor old George Leppla only got one in. > It must be awful having no clients and just sitting there&#44; day after  day&#44; > hour after hour&#44; reading each and every message on this newsgroup and > posting hundreds of times a week just praying the phone will ring! > Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>This is making perfect sense to me. &nbsp;The same person who said this:  &gt; customers realized that can save money and get better service by booking </p>
<p>direct booking over the Internet&#44;  also said this  &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. </p>
<p>and this:  &gt; book direct with the cruise line? &nbsp;Not only will you save money by cutting </p>
<p>out the middle man  So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized you  can save money and get better service by booking direct booking (whatever  that is) over the internet?  Thanks for the translation&#44; it&#8217;s much clearer now. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> Let me translate this for everyone. > Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real > Travel Agent. &nbsp;When consumers wised up and realized that can save money  &gt; and > get better service by booking direct booking over the Internet&#44; his  sales > dropped.  &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking a  &gt; different view of my business than you do. &nbsp;I am a bit puzzled though. &nbsp;In  &gt; one post you tell people to only deal with storefront agencies and now you  &gt; are saying that storefront agencies are going broke and are closing their  &gt; doors. &nbsp;You might want to get the dosage changed on some of your meds. &nbsp;We  &gt; wouldn&#8217;t want you going schizo on us again. > It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and > hotels did and encourage direct electronic booking we&#8217;ll finally be rid  of > these parasites.  &gt; Speaking of parasites&#44; how are things on the Unemployment line these days.  &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a  &quot;consultant&quot;.  &gt; Now that you are getting close to retirement age I see that a lot of your  &gt; fellow &quot;consultants&quot; are getting back into the work force by finding  &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK so it  &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear with  &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17 year  &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as  you  &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that  you  &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are  &gt; tough and I&#8217;m sure you&#8217;ll do fine.  &gt; Keep taking your meds and try real hard to remember to attend those Anger  &gt; Management classes. You are making such good progress and we are all proud  &gt; of you.  &gt; Your friend&#44;  &gt; George in PA  &gt; Countryside Travel www.countryside-travel.com  &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm  &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Back in the 1950&#8217;s&#44; my Mother had a question for the likes of you&#44; Paul.  &quot;If you&#8217;re so damn smart&#44; why aren&#8217;t you rich?&quot; &nbsp;Nuff said.  MisterEd &lt;&#8212; &nbsp;Another home-based cruiser. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Let me translate this for everyone.  &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real  &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save money  and  &gt; get better service by booking direct booking over the Internet&#44; his sales  &gt; dropped. &nbsp;Then airlines&#44; hotels and rental cars offered even greater  &gt; discounts to encouraged electronic booking and reduced or eliminated  Travel  &gt; Agent commissions. &nbsp;George was hit by a double whammy.  &gt; He had to close up shop&#44; get rid of the staff and work out of his house to  &gt; stay afloat.  &gt; Since airlines&#44; hotels&#44; rental cars and resorts encourage direct  electronic  &gt; booking&#44; cruises are now all he has left. &nbsp;Like the other Internet Cruise  &gt; Travel Agents working out of their houses or apartments&#44; he&#8217;s stuck in a  &gt; descending spiral. &nbsp;He has few repeat clients and cruise tariffs are  &gt; continually dropping thus further eroding his sales. &nbsp;He can&#8217;t afford to  do  &gt; any real advertising so his website and constantly posting his URL on  &gt; rec.travel.cruises is all he has left.  &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and  &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be rid of  &gt; these parasites. > &gt; No wait&#44; they stole all their clients money and went out of business&#44; > while > &gt; Ray and George are still making people happy with nice vacations.  Funny > how > &gt; that works. > I kind of have to laugh at Paul. &nbsp;For the first 5 years I was open&#44; I  was  &gt; in > a storefront location. As the business changed&#44; the focus of my business > changed and 4 years ago I moved into a home office. By doing this I am  &gt; able > to work more hours and provide more efficient service to my customers  than > when I was in the storefront. Consequently&#44; my business is more  &gt; profitable. > According to Paul&#44; &nbsp;I was a good bet back in the old days but now I am  &gt; not. > BTW &#8211; Thanks Mike for mentioning my name. It gives me another  opportunity  &gt; to > post! &lt;vbg&gt; > &#8212; > George in PA > Countryside Travel www.countryside-travel.com > Hell Freezes Over www.cruisemaster.com/voyager.htm > Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Hi Mike&#44;  There ya go again Mike&#44; 2 plus 2 equals 5 right.  Direct booking over the internet means exactly that &#8212; booking  electronically directly with the actual service provider (airline&#44; hotel&#44;  cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet Agent&quot;.  An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman. &nbsp;In  this case one who merely adds cost while providing virtually no value added.  The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized  this. &nbsp;They now provide the consumer with incentives for direct electronic  booking thus passing on some of their cost savings to him. &nbsp;They have also  reduced or eliminated most TA commissions and in some cases add a surcharge  for those that demand paper tickets.  Look Mike&#44; rather than continually screw up what people are staying&#44; I think  it would be better if you stuck to your specific area of expertise &#8212;  pictures of snowmen.  Your friend  Paul </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; This is making perfect sense to me. &nbsp;The same person who said this: > customers realized that can save money and get better service by booking  &gt; direct booking over the Internet&#44;  &gt; also said this > &nbsp;Avoid the &quot;Internet Agents&quot;.  &gt; and this: > book direct with the cruise line? &nbsp;Not only will you save money by  cutting  &gt; out the middle man  &gt; So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized  you  &gt; can save money and get better service by booking direct booking (whatever  &gt; that is) over the internet?  &gt; Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; Let me translate this for everyone. > &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  real > &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  money > and > &gt; get better service by booking direct booking over the Internet&#44; his  &gt; sales > &gt; dropped. > Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking  a > different view of my business than you do. &nbsp;I am a bit puzzled though.  In > one post you tell people to only deal with storefront agencies and now  you > are saying that storefront agencies are going broke and are closing  their > doors. &nbsp;You might want to get the dosage changed on some of your meds.  We > wouldn&#8217;t want you going schizo on us again. > &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and > &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  rid  &gt; of > &gt; these parasites. > Speaking of parasites&#44; how are things on the Unemployment line these  days. > Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a  &gt; &quot;consultant&quot;. > Now that you are getting close to retirement age I see that a lot of  your > fellow &quot;consultants&quot; are getting back into the work force by finding > consulting positions behind the grill at their local McDonald&#8217;s. OK so  it > isn&#8217;t a high profile job but you get free uniforms which you can wear  with > the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17  year > old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as  &gt; you > can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that  &gt; you > are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are > tough and I&#8217;m sure you&#8217;ll do fine. > Keep taking your meds and try real hard to remember to attend those  Anger > Management classes. You are making such good progress and we are all  proud > of you. > Your friend&#44; > George in PA > Countryside Travel www.countryside-travel.com > Hell Freezes Over www.cruisemaster.com/voyager.htm > Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>- Hide quoted text &#8212; Show quoted text &#8211; &gt;Hi Mike&#44;  &gt;There ya go again Mike&#44; 2 plus 2 equals 5 right.  &gt;Direct booking over the internet means exactly that &#8212; booking  &gt;electronically directly with the actual service provider (airline&#44; hotel&#44;  &gt;cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet Agent&quot;.  &gt;An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman. &nbsp;In  &gt;this case one who merely adds cost while providing virtually no value added.  &gt;The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized  &gt;this. &nbsp;They now provide the consumer with incentives for direct electronic  &gt;booking thus passing on some of their cost savings to him. &nbsp;They have also  &gt;reduced or eliminated most TA commissions and in some cases add a surcharge  &gt;for those that demand paper tickets.  &gt;Look Mike&#44; rather than continually screw up what people are staying&#44; I think  &gt;it would be better if you stuck to your specific area of expertise &#8212;  &gt;pictures of snowmen.  &gt;Your friend  &gt;Paul </p>
<p>I believe online booking will escalate when the cruise lines actually  begin giving discounts to people booking directly on their sites.  Thumper  &#8211; Hide quoted text &#8212; Show quoted text -> This is making perfect sense to me. &nbsp;The same person who said this: > &gt; customers realized that can save money and get better service by booking > direct booking over the Internet&#44; > also said this > &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. > and this: > &gt; book direct with the cruise line? &nbsp;Not only will you save money by  &gt;cutting > out the middle man > So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized  &gt;you > can save money and get better service by booking direct booking (whatever > that is) over the internet? > Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; &gt; Let me translate this for everyone. > &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  &gt;real > &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  &gt;money > &gt; and > &gt; &gt; get better service by booking direct booking over the Internet&#44; his > sales > &gt; &gt; dropped. > &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking  &gt;a > &gt; different view of my business than you do. &nbsp;I am a bit puzzled though.  &gt;In > &gt; one post you tell people to only deal with storefront agencies and now  &gt;you > &gt; are saying that storefront agencies are going broke and are closing  &gt;their > &gt; doors. &nbsp;You might want to get the dosage changed on some of your meds.  &gt;We > &gt; wouldn&#8217;t want you going schizo on us again. > &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and > &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  &gt;rid > of > &gt; &gt; these parasites. > &gt; Speaking of parasites&#44; how are things on the Unemployment line these  &gt;days. > &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a > &quot;consultant&quot;. > &gt; Now that you are getting close to retirement age I see that a lot of  &gt;your > &gt; fellow &quot;consultants&quot; are getting back into the work force by finding > &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK so  &gt;it > &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear  &gt;with > &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17  &gt;year > &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as > you > &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that > you > &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are > &gt; tough and I&#8217;m sure you&#8217;ll do fine. > &gt; Keep taking your meds and try real hard to remember to attend those  &gt;Anger > &gt; Management classes. You are making such good progress and we are all  &gt;proud > &gt; of you. > &gt; Your friend&#44; > &gt; George in PA > &gt; Countryside Travel www.countryside-travel.com > &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm > &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Oh&#44; I understand it now&#44; so direct booking is going directly with the cruise  line is a sure fire way to save money&#44; even though just minutes ago you  posted that Sky Auction was able to sell a cruise for less then going direct  with Carnival. &nbsp;So even though you say time and time again that the only way  to save money is to go direct with the actual service provider&#44; not through  an internet agent (which by the way is your term&#44; not mine&#44; now you are  saying stupid things then trying to blame others when you are quoted saying  them)&#44; even though you just posted that going through an internet agent you  can get a cruise for fifty cents per day.  It&#8217;s so much clearer to me know&#44; going direct&#44; in this case booking over the  internet directly with Carnival is the only way to save money&#44; UNLESS  somebody else happens to be selling it for fifty cents per day&#44; and unless  you happen to be the one to mention it. &nbsp;Anybody else who saves money is  lying.  Go ahead&#44; change your story once again. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Hi Mike&#44;  &gt; There ya go again Mike&#44; 2 plus 2 equals 5 right.  &gt; Direct booking over the internet means exactly that &#8212; booking  &gt; electronically directly with the actual service provider (airline&#44; hotel&#44;  &gt; cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet  Agent&quot;.  &gt; An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman. &nbsp;In  &gt; this case one who merely adds cost while providing virtually no value  added.  &gt; The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized  &gt; this. &nbsp;They now provide the consumer with incentives for direct electronic  &gt; booking thus passing on some of their cost savings to him. &nbsp;They have also  &gt; reduced or eliminated most TA commissions and in some cases add a  surcharge  &gt; for those that demand paper tickets.  &gt; Look Mike&#44; rather than continually screw up what people are staying&#44; I  think  &gt; it would be better if you stuck to your specific area of expertise &#8212;  &gt; pictures of snowmen.  &gt; Your friend  &gt; Paul > This is making perfect sense to me. &nbsp;The same person who said this: > &gt; customers realized that can save money and get better service by  booking > direct booking over the Internet&#44; > also said this > &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. > and this: > &gt; book direct with the cruise line? &nbsp;Not only will you save money by  &gt; cutting > out the middle man > So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized  &gt; you > can save money and get better service by booking direct booking  (whatever > that is) over the internet? > Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; &gt; Let me translate this for everyone. > &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  &gt; real > &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  &gt; money > &gt; and > &gt; &gt; get better service by booking direct booking over the Internet&#44; his > sales > &gt; &gt; dropped. > &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be  taking  &gt; a > &gt; different view of my business than you do. &nbsp;I am a bit puzzled though.  &gt; In > &gt; one post you tell people to only deal with storefront agencies and now  &gt; you > &gt; are saying that storefront agencies are going broke and are closing  &gt; their > &gt; doors. &nbsp;You might want to get the dosage changed on some of your meds.  &gt; We > &gt; wouldn&#8217;t want you going schizo on us again. > &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  and > &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  &gt; rid > of > &gt; &gt; these parasites. > &gt; Speaking of parasites&#44; how are things on the Unemployment line these  &gt; days. > &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a > &quot;consultant&quot;. > &gt; Now that you are getting close to retirement age I see that a lot of  &gt; your > &gt; fellow &quot;consultants&quot; are getting back into the work force by finding > &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK so  &gt; it > &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear  &gt; with > &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17  &gt; year > &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s  as > you > &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining  that > you > &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times  are > &gt; tough and I&#8217;m sure you&#8217;ll do fine. > &gt; Keep taking your meds and try real hard to remember to attend those  &gt; Anger > &gt; Management classes. You are making such good progress and we are all  &gt; proud > &gt; of you. > &gt; Your friend&#44; > &gt; George in PA > &gt; Countryside Travel www.countryside-travel.com > &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm > &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;There ya go again Mike&#44; 2 plus 2 equals 5 right. </p>
<p>For sufficiently large values of 2 &#8230;  Be seeing you  In the Village  Number 6 </p>
</p>
<h4><strong>Response:</strong></h4>
<p>I met George last month on the Inspiration and with his huge smile be  assured he has plenty of teeth&#44; to go along with his neat personality.  Also what is wrong with living in a trailer? I do and it&#8217;s paid for&#44; and  so is my 2002 Mercedes. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>  &#8211; Hide quoted text &#8212; Show quoted text -&gt; Let me translate this for everyone.  &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  real  &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  money and  &gt; get better service by booking direct booking over the Internet&#44; his  sales  &gt; dropped. &nbsp;Then airlines&#44; hotels and rental cars offered even greater  &gt; discounts to encouraged electronic booking and reduced or eliminated  Travel  &gt; Agent commissions. &nbsp;George was hit by a double whammy.  &gt; He had to close up shop&#44; get rid of the staff and work out of his  house to  &gt; stay afloat.  &gt; Since airlines&#44; hotels&#44; rental cars and resorts encourage direct  electronic  &gt; booking&#44; cruises are now all he has left. &nbsp;Like the other Internet  Cruise  &gt; Travel Agents working out of their houses or apartments&#44; he&#8217;s stuck  in a  &gt; descending spiral. &nbsp;He has few repeat clients and cruise tariffs are  &gt; continually dropping thus further eroding his sales. &nbsp;He can&#8217;t  afford to do  &gt; any real advertising so his website and constantly posting his URL  on  &gt; rec.travel.cruises is all he has left.  &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  and  &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  rid of  &gt; these parasites. </p>
<p>Paul&#44;  The only parasite I see is you. &nbsp;You are such a bore!  After all these years&#44; there is no hope for you~ you are the King of  Misery!  Jean </p>
</p>
<h4><strong>Response:</strong></h4>
<p>George and Ray&#44;  &nbsp; &nbsp; Should we tell Paul that 95% of all cruises are booked through travel  agents? &nbsp;Or that over 80% of domestic airline tickets and 90% of  international airline tickets are booked through travel agents? &nbsp;How about  that in 1958&#44; long before the internet was a twinkle in Al Gore&#8217;s eyes &lt;G&gt;&#44;  that airlines sold only 20% of their airline tickets through travel agents?  Or that when airlines started cutting commissions&#44; that the number of people  booking their airline tickets through travel agents INCREASED?  &nbsp; &nbsp; Perhaps that he doesn&#8217;t realize that when he buys tickets through sites  such as Skyacution that he is really buying a ticket that already was  pruchased through a travel agent. &nbsp;Or that travel agents actually can give  you a better deal than the cruise lines&#44; since the lines don&#8217;t refund the  commission.  &nbsp; &nbsp; Perhaps he doesm&#8217;t want to listen to the truth.  Tom Smith </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Correct Thumper.  Currently they do not only because that would anger Travel Agents. &nbsp;Cruise  Lines do not yet have the infrastructure to fully support on-line booking as  the airlines&#44; hotels and rental car agencies do so they need the agents. &nbsp;Of  course is will change in time. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text ->Hi Mike&#44; >There ya go again Mike&#44; 2 plus 2 equals 5 right. >Direct booking over the internet means exactly that &#8212; booking >electronically directly with the actual service provider (airline&#44; hotel&#44; >cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet  Agent&quot;. >An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman.  In >this case one who merely adds cost while providing virtually no value  added. >The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized >this. &nbsp;They now provide the consumer with incentives for direct  electronic >booking thus passing on some of their cost savings to him. &nbsp;They have  also >reduced or eliminated most TA commissions and in some cases add a  surcharge >for those that demand paper tickets. >Look Mike&#44; rather than continually screw up what people are staying&#44; I  think >it would be better if you stuck to your specific area of expertise &#8212; >pictures of snowmen. >Your friend >Paul  &gt; I believe online booking will escalate when the cruise lines actually  &gt; begin giving discounts to people booking directly on their sites.  &gt; Thumper >&gt; This is making perfect sense to me. &nbsp;The same person who said this: >&gt; &gt; customers realized that can save money and get better service by  booking >&gt; direct booking over the Internet&#44; >&gt; also said this >&gt; &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. >&gt; and this: >&gt; &gt; book direct with the cruise line? &nbsp;Not only will you save money by >cutting >&gt; out the middle man >&gt; So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have  realized >you >&gt; can save money and get better service by booking direct booking  (whatever >&gt; that is) over the internet? >&gt; Thanks for the translation&#44; it&#8217;s much clearer now. >&gt; &gt; &gt; Let me translate this for everyone. >&gt; &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a >real >&gt; &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save >money >&gt; &gt; and >&gt; &gt; &gt; get better service by booking direct booking over the Internet&#44; his >&gt; sales >&gt; &gt; &gt; dropped. >&gt; &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be  taking >a >&gt; &gt; different view of my business than you do. &nbsp;I am a bit puzzled  though. >In >&gt; &gt; one post you tell people to only deal with storefront agencies and  now >you >&gt; &gt; are saying that storefront agencies are going broke and are closing >their >&gt; &gt; doors. &nbsp;You might want to get the dosage changed on some of your  meds. >We >&gt; &gt; wouldn&#8217;t want you going schizo on us again. >&gt; &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  and >&gt; &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be >rid >&gt; of >&gt; &gt; &gt; these parasites. >&gt; &gt; Speaking of parasites&#44; how are things on the Unemployment line these >days. >&gt; &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a >&gt; &quot;consultant&quot;. >&gt; &gt; Now that you are getting close to retirement age I see that a lot of >your >&gt; &gt; fellow &quot;consultants&quot; are getting back into the work force by finding >&gt; &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK  so >it >&gt; &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear >with >&gt; &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17 >year >&gt; &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s  as >&gt; you >&gt; &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining  that >&gt; you >&gt; &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times  are >&gt; &gt; tough and I&#8217;m sure you&#8217;ll do fine. >&gt; &gt; Keep taking your meds and try real hard to remember to attend those >Anger >&gt; &gt; Management classes. You are making such good progress and we are all >proud >&gt; &gt; of you. >&gt; &gt; Your friend&#44; >&gt; &gt; George in PA >&gt; &gt; Countryside Travel www.countryside-travel.com >&gt; &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm >&gt; &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>go feed you kittens will ya </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Oh&#44; I understand it now&#44; so direct booking is going directly with the  cruise  &gt; line is a sure fire way to save money&#44; even though just minutes ago you  &gt; posted that Sky Auction was able to sell a cruise for less then going  direct  &gt; with Carnival. &nbsp;So even though you say time and time again that the only  way  &gt; to save money is to go direct with the actual service provider&#44; not  through  &gt; an internet agent (which by the way is your term&#44; not mine&#44; now you are  &gt; saying stupid things then trying to blame others when you are quoted  saying  &gt; them)&#44; even though you just posted that going through an internet agent  you  &gt; can get a cruise for fifty cents per day.  &gt; It&#8217;s so much clearer to me know&#44; going direct&#44; in this case booking over  the  &gt; internet directly with Carnival is the only way to save money&#44; UNLESS  &gt; somebody else happens to be selling it for fifty cents per day&#44; and unless  &gt; you happen to be the one to mention it. &nbsp;Anybody else who saves money is  &gt; lying.  &gt; Go ahead&#44; change your story once again. > Hi Mike&#44; > There ya go again Mike&#44; 2 plus 2 equals 5 right. > Direct booking over the internet means exactly that &#8212; booking > electronically directly with the actual service provider (airline&#44;  hotel&#44; > cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet  &gt; Agent&quot;. > An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman.  In > this case one who merely adds cost while providing virtually no value  &gt; added. > The Air&#44; Hotel&#44; and Rental Car segments of the travel industry  recognized > this. &nbsp;They now provide the consumer with incentives for direct  electronic > booking thus passing on some of their cost savings to him. &nbsp;They have  also > reduced or eliminated most TA commissions and in some cases add a  &gt; surcharge > for those that demand paper tickets. > Look Mike&#44; rather than continually screw up what people are staying&#44; I  &gt; think > it would be better if you stuck to your specific area of expertise &#8212; > pictures of snowmen. > Your friend > Paul > &gt; This is making perfect sense to me. &nbsp;The same person who said this: > &gt; &gt; customers realized that can save money and get better service by  &gt; booking > &gt; direct booking over the Internet&#44; > &gt; also said this > &gt; &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. > &gt; and this: > &gt; &gt; book direct with the cruise line? &nbsp;Not only will you save money by > cutting > &gt; out the middle man > &gt; So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have  realized > you > &gt; can save money and get better service by booking direct booking  &gt; (whatever > &gt; that is) over the internet? > &gt; Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; &gt; &gt; Let me translate this for everyone. > &gt; &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a > real > &gt; &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save > money > &gt; &gt; and > &gt; &gt; &gt; get better service by booking direct booking over the Internet&#44;  his > &gt; sales > &gt; &gt; &gt; dropped. > &gt; &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be  &gt; taking > a > &gt; &gt; different view of my business than you do. &nbsp;I am a bit puzzled  though. > In > &gt; &gt; one post you tell people to only deal with storefront agencies and  now > you > &gt; &gt; are saying that storefront agencies are going broke and are closing > their > &gt; &gt; doors. &nbsp;You might want to get the dosage changed on some of your  meds. > We > &gt; &gt; wouldn&#8217;t want you going schizo on us again. > &gt; &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  &gt; and > &gt; &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally  be > rid > &gt; of > &gt; &gt; &gt; these parasites. > &gt; &gt; Speaking of parasites&#44; how are things on the Unemployment line these > days. > &gt; &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a > &gt; &quot;consultant&quot;. > &gt; &gt; Now that you are getting close to retirement age I see that a lot of > your > &gt; &gt; fellow &quot;consultants&quot; are getting back into the work force by finding > &gt; &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK  so > it > &gt; &gt; isn&#8217;t a high profile job but you get free uniforms which you can  wear > with > &gt; &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the  17 > year > &gt; &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s  &gt; as > &gt; you > &gt; &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining  &gt; that > &gt; you > &gt; &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times  &gt; are > &gt; &gt; tough and I&#8217;m sure you&#8217;ll do fine. > &gt; &gt; Keep taking your meds and try real hard to remember to attend those > Anger > &gt; &gt; Management classes. You are making such good progress and we are all > proud > &gt; &gt; of you. > &gt; &gt; Your friend&#44; > &gt; &gt; George in PA > &gt; &gt; Countryside Travel www.countryside-travel.com > &gt; &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm > &gt; &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Congratulations to Ray  He found a way to post his URL and phone number 4 times in less than 30  minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  bid for RCL  And poor old George Leppla only got one in.  It must be awful having no clients and just sitting there&#44; day after day&#44;  hour after hour&#44; reading each and every message on this newsgroup and  posting hundreds of times a week just praying the phone will ring!  Ah well when he goes under&#44; there&#8217;s always fast food as a second career </p>
</p>
<h4><strong>Response:</strong></h4>
<p>You have got some people issues that you need to deal with. &nbsp;I would rather  do what Ray does instead of bashing real people over a newsgroup.  I realize that you are probably getting a huge kick out of this whole thing.  Unless you are 12&#44; which is what you sound like&#44; I suggest you put some  pants on&#44; step away from the computer&#44; and join the real world.  I am curious though&#44; why are you so above the rest of us? </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Congratulations to Ray  &gt; He found a way to post his URL and phone number 4 times in less than 30  &gt; minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  &gt; bid for RCL  &gt; And poor old George Leppla only got one in.  &gt; It must be awful having no clients and just sitting there&#44; day after day&#44;  &gt; hour after hour&#44; reading each and every message on this newsgroup and  &gt; posting hundreds of times a week just praying the phone will ring!  &gt; Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Sean&#44; do what the rest of us have learned to do and just ignore him. I put  him in my kill file long ago and I only see his posts when someone else  quotes him. For some reason he has a huge dislike for TA&#8217;s and Carnival. I  guess he has nothing better to do with his time.  Gordon  I&#8217;m going on the MGC-2003  http://www.mgc2003.com/ </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; You have got some people issues that you need to deal with. &nbsp;I would  rather  &gt; do what Ray does instead of bashing real people over a newsgroup.  &gt; I realize that you are probably getting a huge kick out of this whole  thing.  &gt; Unless you are 12&#44; which is what you sound like&#44; I suggest you put some  &gt; pants on&#44; step away from the computer&#44; and join the real world.  &gt; I am curious though&#44; why are you so above the rest of us? > Congratulations to Ray > He found a way to post his URL and phone number 4 times in less than 30 > minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival  to > bid for RCL > And poor old George Leppla only got one in. > It must be awful having no clients and just sitting there&#44; day after  day&#44; > hour after hour&#44; reading each and every message on this newsgroup and > posting hundreds of times a week just praying the phone will ring! > Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Maybe Ray and George need to join a nice local travel agency with a nice  office in a mall&#44; no complaints against them that has been in business for  many years. &nbsp;Maybe some place like Duke&#8217;s Travel Adventures in California.  No wait&#44; they stole all their clients money and went out of business&#44; while  Ray and George are still making people happy with nice vacations. &nbsp;Funny how  that works. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Congratulations to Ray  &gt; He found a way to post his URL and phone number 4 times in less than 30  &gt; minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  &gt; bid for RCL  &gt; And poor old George Leppla only got one in.  &gt; It must be awful having no clients and just sitting there&#44; day after day&#44;  &gt; hour after hour&#44; reading each and every message on this newsgroup and  &gt; posting hundreds of times a week just praying the phone will ring!  &gt; Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; No wait&#44; they stole all their clients money and went out of business&#44;  while  &gt; Ray and George are still making people happy with nice vacations. &nbsp;Funny  how  &gt; that works. </p>
<p>I kind of have to laugh at Paul. &nbsp;For the first 5 years I was open&#44; I was in  a storefront location. As the business changed&#44; the focus of my business  changed and 4 years ago I moved into a home office. By doing this I am able  to work more hours and provide more efficient service to my customers than  when I was in the storefront. Consequently&#44; my business is more profitable.  According to Paul&#44; &nbsp;I was a good bet back in the old days but now I am not.  BTW &#8211; Thanks Mike for mentioning my name. It gives me another opportunity to  post! &lt;vbg&gt;  &#8212;  George in PA  Countryside Travel www.countryside-travel.com  Hell Freezes Over www.cruisemaster.com/voyager.htm  Norway 2 www.cruisemaster.com/norway </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;I kind of have to laugh at Paul. </p>
<p>Hi George&#44;  Yeah&#44; he is always good for a laugh. &nbsp;It is just one of his many  inaccuracies that old Slinky writes about us. &nbsp;I always get a kick out  of him saying we live in apartments. &nbsp;Of course that is not true but  he has never let the truth get in the way of his &quot;story&quot;. &lt;;+)  Best regards&#44;  Ray  LIGHTHOUSE TRAVEL  800-719-9917 or 805-566-3905  http://www.lighthousetravel.com </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; I always get a kick out  &gt;of him saying we live in apartments. &nbsp;Of course that is not true </p>
<p>OH!!! &nbsp;So then you DO live in trailers! </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Paul&#44; you are hereby banished to my killfile&#8230;..go on get in  there&#8230;&#8230;.urumph&#8230;..there. Now be a good little troll and stay off this  NG!  Ray and George&#44; don&#8217;t let the bastards get you down!  MrTractor </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Congratulations to Ray  &gt; He found a way to post his URL and phone number 4 times in less than 30  &gt; minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival to  &gt; bid for RCL  &gt; And poor old George Leppla only got one in.  &gt; It must be awful having no clients and just sitting there&#44; day after day&#44;  &gt; hour after hour&#44; reading each and every message on this newsgroup and  &gt; posting hundreds of times a week just praying the phone will ring!  &gt; Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> > I always get a kick out >of him saying we live in apartments. &nbsp;Of course that is not true  &gt; OH!!! &nbsp;So then you DO live in trailers! </p>
<p>That conjures up a wonderful image of Ray and George sitting side by side at  the same dinette table in their seedy trailers&#44; each with only four teeth  remaining&#44; working on their websites&#44; and waiting for Jerry Springer to  call. &nbsp;&lt;VBG&gt; </p>
</p>
<h4><strong>Response:</strong></h4>
<p>I was thinking&#8230; Trump Tower.  <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   &#8211;Tom  &#8211; Hide quoted text &#8212; Show quoted text -> I always get a kick out >of him saying we live in apartments. &nbsp;Of course that is not true  &gt; OH!!! &nbsp;So then you DO live in trailers!  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Could be he&#8217;d have better luck with the trailers&#44; since when he came to speak in  Palm Beach a few days ago&#44; hardly anyone showed up. &nbsp;That&#8217;s Jerry Springer I&#8217;m  talking about. &nbsp;As for the four teeth&#44; I&#8217;ve seen George eating shrimp. &nbsp;You need  a lot more than 4 teeth to gobble them up the way he does. &nbsp;&lt;VBG&gt; &nbsp;As for Ray&#44;  I&#8217;ve never met nor &nbsp;seen a pix of him; will hold further opinion &lt;G&gt;  Arlene  &#8211; Hide quoted text &#8212; Show quoted text -> &gt; I always get a kick out > &gt;of him saying we live in apartments. &nbsp;Of course that is not true > OH!!! &nbsp;So then you DO live in trailers!  &gt; That conjures up a wonderful image of Ray and George sitting side by side at  &gt; the same dinette table in their seedy trailers&#44; each with only four teeth  &gt; remaining&#44; working on their websites&#44; and waiting for Jerry Springer to  &gt; call. &nbsp;&lt;VBG&gt;  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Let me translate this for everyone.  Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real  Travel Agent. &nbsp;When consumers wised up and realized that can save money and  get better service by booking direct booking over the Internet&#44; his sales  dropped. &nbsp;Then airlines&#44; hotels and rental cars offered even greater  discounts to encouraged electronic booking and reduced or eliminated &nbsp;Travel  Agent commissions. &nbsp;George was hit by a double whammy.  He had to close up shop&#44; get rid of the staff and work out of his house to  stay afloat.  Since airlines&#44; hotels&#44; rental cars and resorts encourage direct electronic  booking&#44; cruises are now all he has left. &nbsp;Like the other Internet Cruise  Travel Agents working out of their houses or apartments&#44; he&#8217;s stuck in a  descending spiral. &nbsp;He has few repeat clients and cruise tariffs are  continually dropping thus further eroding his sales. &nbsp;He can&#8217;t afford to do  any real advertising so his website and constantly posting his URL on  rec.travel.cruises is all he has left.  It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and  hotels did and encourage direct electronic booking we&#8217;ll finally be rid of  these parasites. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> No wait&#44; they stole all their clients money and went out of business&#44;  &gt; while > Ray and George are still making people happy with nice vacations. &nbsp;Funny  &gt; how > that works.  &gt; I kind of have to laugh at Paul. &nbsp;For the first 5 years I was open&#44; I was  in  &gt; a storefront location. As the business changed&#44; the focus of my business  &gt; changed and 4 years ago I moved into a home office. By doing this I am  able  &gt; to work more hours and provide more efficient service to my customers than  &gt; when I was in the storefront. Consequently&#44; my business is more  profitable.  &gt; According to Paul&#44; &nbsp;I was a good bet back in the old days but now I am  not.  &gt; BTW &#8211; Thanks Mike for mentioning my name. It gives me another opportunity  to  &gt; post! &lt;vbg&gt;  &gt; &#8212;  &gt; George in PA  &gt; Countryside Travel www.countryside-travel.com  &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm  &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>  &gt; Let me translate this for everyone.  &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real  &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save money  and  &gt; get better service by booking direct booking over the Internet&#44; his sales  &gt; dropped. </p>
<p>Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking a  different view of my business than you do. &nbsp;I am a bit puzzled though. &nbsp;In  one post you tell people to only deal with storefront agencies and now you  are saying that storefront agencies are going broke and are closing their  doors. &nbsp;You might want to get the dosage changed on some of your meds. &nbsp;We  wouldn&#8217;t want you going schizo on us again.  &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and  &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be rid of  &gt; these parasites. </p>
<p>Speaking of parasites&#44; how are things on the Unemployment line these days.  Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a &quot;consultant&quot;.  Now that you are getting close to retirement age I see that a lot of your  fellow &quot;consultants&quot; are getting back into the work force by finding  consulting positions behind the grill at their local McDonald&#8217;s. OK so it  isn&#8217;t a high profile job but you get free uniforms which you can wear with  the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17 year  old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as you  can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that you  are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are  tough and I&#8217;m sure you&#8217;ll do fine.  Keep taking your meds and try real hard to remember to attend those Anger  Management classes. You are making such good progress and we are all proud  of you.  Your friend&#44;  George in PA  Countryside Travel www.countryside-travel.com  Hell Freezes Over www.cruisemaster.com/voyager.htm  Norway 2 www.cruisemaster.com/norway </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Sean&#44;  &nbsp; &nbsp; &nbsp;Paul is a resident troll and complete idiot that has never posted  anything useful in this newsgroup. For that reason most of us have killfiled  him and never see his asinine posts unless they are quoted. It is really  much better never to see anything he posts.  Jim </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; You have got some people issues that you need to deal with. &nbsp;I would  rather  &gt; do what Ray does instead of bashing real people over a newsgroup.  &gt; I realize that you are probably getting a huge kick out of this whole  thing.  &gt; Unless you are 12&#44; which is what you sound like&#44; I suggest you put some  &gt; pants on&#44; step away from the computer&#44; and join the real world.  &gt; I am curious though&#44; why are you so above the rest of us? > Congratulations to Ray > He found a way to post his URL and phone number 4 times in less than 30 > minutes responding to Ernie&#8217;s post concerning the FTC allowing Carnival  to > bid for RCL > And poor old George Leppla only got one in. > It must be awful having no clients and just sitting there&#44; day after  day&#44; > hour after hour&#44; reading each and every message on this newsgroup and > posting hundreds of times a week just praying the phone will ring! > Ah well when he goes under&#44; there&#8217;s always fast food as a second career  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>This is making perfect sense to me. &nbsp;The same person who said this:  &gt; customers realized that can save money and get better service by booking </p>
<p>direct booking over the Internet&#44;  also said this  &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. </p>
<p>and this:  &gt; book direct with the cruise line? &nbsp;Not only will you save money by cutting </p>
<p>out the middle man  So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized you  can save money and get better service by booking direct booking (whatever  that is) over the internet?  Thanks for the translation&#44; it&#8217;s much clearer now. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -> Let me translate this for everyone. > Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real > Travel Agent. &nbsp;When consumers wised up and realized that can save money  &gt; and > get better service by booking direct booking over the Internet&#44; his  sales > dropped.  &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking a  &gt; different view of my business than you do. &nbsp;I am a bit puzzled though. &nbsp;In  &gt; one post you tell people to only deal with storefront agencies and now you  &gt; are saying that storefront agencies are going broke and are closing their  &gt; doors. &nbsp;You might want to get the dosage changed on some of your meds. &nbsp;We  &gt; wouldn&#8217;t want you going schizo on us again. > It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and > hotels did and encourage direct electronic booking we&#8217;ll finally be rid  of > these parasites.  &gt; Speaking of parasites&#44; how are things on the Unemployment line these days.  &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a  &quot;consultant&quot;.  &gt; Now that you are getting close to retirement age I see that a lot of your  &gt; fellow &quot;consultants&quot; are getting back into the work force by finding  &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK so it  &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear with  &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17 year  &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as  you  &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that  you  &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are  &gt; tough and I&#8217;m sure you&#8217;ll do fine.  &gt; Keep taking your meds and try real hard to remember to attend those Anger  &gt; Management classes. You are making such good progress and we are all proud  &gt; of you.  &gt; Your friend&#44;  &gt; George in PA  &gt; Countryside Travel www.countryside-travel.com  &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm  &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Back in the 1950&#8217;s&#44; my Mother had a question for the likes of you&#44; Paul.  &quot;If you&#8217;re so damn smart&#44; why aren&#8217;t you rich?&quot; &nbsp;Nuff said.  MisterEd &lt;&#8212; &nbsp;Another home-based cruiser. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Let me translate this for everyone.  &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a real  &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save money  and  &gt; get better service by booking direct booking over the Internet&#44; his sales  &gt; dropped. &nbsp;Then airlines&#44; hotels and rental cars offered even greater  &gt; discounts to encouraged electronic booking and reduced or eliminated  Travel  &gt; Agent commissions. &nbsp;George was hit by a double whammy.  &gt; He had to close up shop&#44; get rid of the staff and work out of his house to  &gt; stay afloat.  &gt; Since airlines&#44; hotels&#44; rental cars and resorts encourage direct  electronic  &gt; booking&#44; cruises are now all he has left. &nbsp;Like the other Internet Cruise  &gt; Travel Agents working out of their houses or apartments&#44; he&#8217;s stuck in a  &gt; descending spiral. &nbsp;He has few repeat clients and cruise tariffs are  &gt; continually dropping thus further eroding his sales. &nbsp;He can&#8217;t afford to  do  &gt; any real advertising so his website and constantly posting his URL on  &gt; rec.travel.cruises is all he has left.  &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and  &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be rid of  &gt; these parasites. > &gt; No wait&#44; they stole all their clients money and went out of business&#44; > while > &gt; Ray and George are still making people happy with nice vacations.  Funny > how > &gt; that works. > I kind of have to laugh at Paul. &nbsp;For the first 5 years I was open&#44; I  was  &gt; in > a storefront location. As the business changed&#44; the focus of my business > changed and 4 years ago I moved into a home office. By doing this I am  &gt; able > to work more hours and provide more efficient service to my customers  than > when I was in the storefront. Consequently&#44; my business is more  &gt; profitable. > According to Paul&#44; &nbsp;I was a good bet back in the old days but now I am  &gt; not. > BTW &#8211; Thanks Mike for mentioning my name. It gives me another  opportunity  &gt; to > post! &lt;vbg&gt; > &#8212; > George in PA > Countryside Travel www.countryside-travel.com > Hell Freezes Over www.cruisemaster.com/voyager.htm > Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Hi Mike&#44;  There ya go again Mike&#44; 2 plus 2 equals 5 right.  Direct booking over the internet means exactly that &#8212; booking  electronically directly with the actual service provider (airline&#44; hotel&#44;  cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet Agent&quot;.  An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman. &nbsp;In  this case one who merely adds cost while providing virtually no value added.  The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized  this. &nbsp;They now provide the consumer with incentives for direct electronic  booking thus passing on some of their cost savings to him. &nbsp;They have also  reduced or eliminated most TA commissions and in some cases add a surcharge  for those that demand paper tickets.  Look Mike&#44; rather than continually screw up what people are staying&#44; I think  it would be better if you stuck to your specific area of expertise &#8212;  pictures of snowmen.  Your friend  Paul </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; This is making perfect sense to me. &nbsp;The same person who said this: > customers realized that can save money and get better service by booking  &gt; direct booking over the Internet&#44;  &gt; also said this > &nbsp;Avoid the &quot;Internet Agents&quot;.  &gt; and this: > book direct with the cruise line? &nbsp;Not only will you save money by  cutting  &gt; out the middle man  &gt; So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized  you  &gt; can save money and get better service by booking direct booking (whatever  &gt; that is) over the internet?  &gt; Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; Let me translate this for everyone. > &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  real > &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  money > and > &gt; get better service by booking direct booking over the Internet&#44; his  &gt; sales > &gt; dropped. > Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking  a > different view of my business than you do. &nbsp;I am a bit puzzled though.  In > one post you tell people to only deal with storefront agencies and now  you > are saying that storefront agencies are going broke and are closing  their > doors. &nbsp;You might want to get the dosage changed on some of your meds.  We > wouldn&#8217;t want you going schizo on us again. > &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and > &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  rid  &gt; of > &gt; these parasites. > Speaking of parasites&#44; how are things on the Unemployment line these  days. > Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a  &gt; &quot;consultant&quot;. > Now that you are getting close to retirement age I see that a lot of  your > fellow &quot;consultants&quot; are getting back into the work force by finding > consulting positions behind the grill at their local McDonald&#8217;s. OK so  it > isn&#8217;t a high profile job but you get free uniforms which you can wear  with > the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17  year > old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as  &gt; you > can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that  &gt; you > are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are > tough and I&#8217;m sure you&#8217;ll do fine. > Keep taking your meds and try real hard to remember to attend those  Anger > Management classes. You are making such good progress and we are all  proud > of you. > Your friend&#44; > George in PA > Countryside Travel www.countryside-travel.com > Hell Freezes Over www.cruisemaster.com/voyager.htm > Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>- Hide quoted text &#8212; Show quoted text &#8211; &gt;Hi Mike&#44;  &gt;There ya go again Mike&#44; 2 plus 2 equals 5 right.  &gt;Direct booking over the internet means exactly that &#8212; booking  &gt;electronically directly with the actual service provider (airline&#44; hotel&#44;  &gt;cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet Agent&quot;.  &gt;An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman. &nbsp;In  &gt;this case one who merely adds cost while providing virtually no value added.  &gt;The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized  &gt;this. &nbsp;They now provide the consumer with incentives for direct electronic  &gt;booking thus passing on some of their cost savings to him. &nbsp;They have also  &gt;reduced or eliminated most TA commissions and in some cases add a surcharge  &gt;for those that demand paper tickets.  &gt;Look Mike&#44; rather than continually screw up what people are staying&#44; I think  &gt;it would be better if you stuck to your specific area of expertise &#8212;  &gt;pictures of snowmen.  &gt;Your friend  &gt;Paul </p>
<p>I believe online booking will escalate when the cruise lines actually  begin giving discounts to people booking directly on their sites.  Thumper  &#8211; Hide quoted text &#8212; Show quoted text -> This is making perfect sense to me. &nbsp;The same person who said this: > &gt; customers realized that can save money and get better service by booking > direct booking over the Internet&#44; > also said this > &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. > and this: > &gt; book direct with the cruise line? &nbsp;Not only will you save money by  &gt;cutting > out the middle man > So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized  &gt;you > can save money and get better service by booking direct booking (whatever > that is) over the internet? > Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; &gt; Let me translate this for everyone. > &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  &gt;real > &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  &gt;money > &gt; and > &gt; &gt; get better service by booking direct booking over the Internet&#44; his > sales > &gt; &gt; dropped. > &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be taking  &gt;a > &gt; different view of my business than you do. &nbsp;I am a bit puzzled though.  &gt;In > &gt; one post you tell people to only deal with storefront agencies and now  &gt;you > &gt; are saying that storefront agencies are going broke and are closing  &gt;their > &gt; doors. &nbsp;You might want to get the dosage changed on some of your meds.  &gt;We > &gt; wouldn&#8217;t want you going schizo on us again. > &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines and > &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  &gt;rid > of > &gt; &gt; these parasites. > &gt; Speaking of parasites&#44; how are things on the Unemployment line these  &gt;days. > &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a > &quot;consultant&quot;. > &gt; Now that you are getting close to retirement age I see that a lot of  &gt;your > &gt; fellow &quot;consultants&quot; are getting back into the work force by finding > &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK so  &gt;it > &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear  &gt;with > &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17  &gt;year > &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s as > you > &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining that > you > &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times are > &gt; tough and I&#8217;m sure you&#8217;ll do fine. > &gt; Keep taking your meds and try real hard to remember to attend those  &gt;Anger > &gt; Management classes. You are making such good progress and we are all  &gt;proud > &gt; of you. > &gt; Your friend&#44; > &gt; George in PA > &gt; Countryside Travel www.countryside-travel.com > &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm > &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Oh&#44; I understand it now&#44; so direct booking is going directly with the cruise  line is a sure fire way to save money&#44; even though just minutes ago you  posted that Sky Auction was able to sell a cruise for less then going direct  with Carnival. &nbsp;So even though you say time and time again that the only way  to save money is to go direct with the actual service provider&#44; not through  an internet agent (which by the way is your term&#44; not mine&#44; now you are  saying stupid things then trying to blame others when you are quoted saying  them)&#44; even though you just posted that going through an internet agent you  can get a cruise for fifty cents per day.  It&#8217;s so much clearer to me know&#44; going direct&#44; in this case booking over the  internet directly with Carnival is the only way to save money&#44; UNLESS  somebody else happens to be selling it for fifty cents per day&#44; and unless  you happen to be the one to mention it. &nbsp;Anybody else who saves money is  lying.  Go ahead&#44; change your story once again. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Hi Mike&#44;  &gt; There ya go again Mike&#44; 2 plus 2 equals 5 right.  &gt; Direct booking over the internet means exactly that &#8212; booking  &gt; electronically directly with the actual service provider (airline&#44; hotel&#44;  &gt; cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet  Agent&quot;.  &gt; An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman. &nbsp;In  &gt; this case one who merely adds cost while providing virtually no value  added.  &gt; The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized  &gt; this. &nbsp;They now provide the consumer with incentives for direct electronic  &gt; booking thus passing on some of their cost savings to him. &nbsp;They have also  &gt; reduced or eliminated most TA commissions and in some cases add a  surcharge  &gt; for those that demand paper tickets.  &gt; Look Mike&#44; rather than continually screw up what people are staying&#44; I  think  &gt; it would be better if you stuck to your specific area of expertise &#8212;  &gt; pictures of snowmen.  &gt; Your friend  &gt; Paul > This is making perfect sense to me. &nbsp;The same person who said this: > &gt; customers realized that can save money and get better service by  booking > direct booking over the Internet&#44; > also said this > &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. > and this: > &gt; book direct with the cruise line? &nbsp;Not only will you save money by  &gt; cutting > out the middle man > So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have realized  &gt; you > can save money and get better service by booking direct booking  (whatever > that is) over the internet? > Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; &gt; Let me translate this for everyone. > &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  &gt; real > &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  &gt; money > &gt; and > &gt; &gt; get better service by booking direct booking over the Internet&#44; his > sales > &gt; &gt; dropped. > &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be  taking  &gt; a > &gt; different view of my business than you do. &nbsp;I am a bit puzzled though.  &gt; In > &gt; one post you tell people to only deal with storefront agencies and now  &gt; you > &gt; are saying that storefront agencies are going broke and are closing  &gt; their > &gt; doors. &nbsp;You might want to get the dosage changed on some of your meds.  &gt; We > &gt; wouldn&#8217;t want you going schizo on us again. > &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  and > &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  &gt; rid > of > &gt; &gt; these parasites. > &gt; Speaking of parasites&#44; how are things on the Unemployment line these  &gt; days. > &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a > &quot;consultant&quot;. > &gt; Now that you are getting close to retirement age I see that a lot of  &gt; your > &gt; fellow &quot;consultants&quot; are getting back into the work force by finding > &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK so  &gt; it > &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear  &gt; with > &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17  &gt; year > &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s  as > you > &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining  that > you > &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times  are > &gt; tough and I&#8217;m sure you&#8217;ll do fine. > &gt; Keep taking your meds and try real hard to remember to attend those  &gt; Anger > &gt; Management classes. You are making such good progress and we are all  &gt; proud > &gt; of you. > &gt; Your friend&#44; > &gt; George in PA > &gt; Countryside Travel www.countryside-travel.com > &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm > &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;There ya go again Mike&#44; 2 plus 2 equals 5 right. </p>
<p>For sufficiently large values of 2 &#8230;  Be seeing you  In the Village  Number 6 </p>
</p>
<h4><strong>Response:</strong></h4>
<p>I met George last month on the Inspiration and with his huge smile be  assured he has plenty of teeth&#44; to go along with his neat personality.  Also what is wrong with living in a trailer? I do and it&#8217;s paid for&#44; and  so is my 2002 Mercedes. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>  &#8211; Hide quoted text &#8212; Show quoted text -&gt; Let me translate this for everyone.  &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a  real  &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save  money and  &gt; get better service by booking direct booking over the Internet&#44; his  sales  &gt; dropped. &nbsp;Then airlines&#44; hotels and rental cars offered even greater  &gt; discounts to encouraged electronic booking and reduced or eliminated  Travel  &gt; Agent commissions. &nbsp;George was hit by a double whammy.  &gt; He had to close up shop&#44; get rid of the staff and work out of his  house to  &gt; stay afloat.  &gt; Since airlines&#44; hotels&#44; rental cars and resorts encourage direct  electronic  &gt; booking&#44; cruises are now all he has left. &nbsp;Like the other Internet  Cruise  &gt; Travel Agents working out of their houses or apartments&#44; he&#8217;s stuck  in a  &gt; descending spiral. &nbsp;He has few repeat clients and cruise tariffs are  &gt; continually dropping thus further eroding his sales. &nbsp;He can&#8217;t  afford to do  &gt; any real advertising so his website and constantly posting his URL  on  &gt; rec.travel.cruises is all he has left.  &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  and  &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be  rid of  &gt; these parasites. </p>
<p>Paul&#44;  The only parasite I see is you. &nbsp;You are such a bore!  After all these years&#44; there is no hope for you~ you are the King of  Misery!  Jean </p>
</p>
<h4><strong>Response:</strong></h4>
<p>George and Ray&#44;  &nbsp; &nbsp; Should we tell Paul that 95% of all cruises are booked through travel  agents? &nbsp;Or that over 80% of domestic airline tickets and 90% of  international airline tickets are booked through travel agents? &nbsp;How about  that in 1958&#44; long before the internet was a twinkle in Al Gore&#8217;s eyes &lt;G&gt;&#44;  that airlines sold only 20% of their airline tickets through travel agents?  Or that when airlines started cutting commissions&#44; that the number of people  booking their airline tickets through travel agents INCREASED?  &nbsp; &nbsp; Perhaps that he doesn&#8217;t realize that when he buys tickets through sites  such as Skyacution that he is really buying a ticket that already was  pruchased through a travel agent. &nbsp;Or that travel agents actually can give  you a better deal than the cruise lines&#44; since the lines don&#8217;t refund the  commission.  &nbsp; &nbsp; Perhaps he doesm&#8217;t want to listen to the truth.  Tom Smith </p>
</p>
<h4><strong>Response:</strong></h4>
<p>Correct Thumper.  Currently they do not only because that would anger Travel Agents. &nbsp;Cruise  Lines do not yet have the infrastructure to fully support on-line booking as  the airlines&#44; hotels and rental car agencies do so they need the agents. &nbsp;Of  course is will change in time. </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text ->Hi Mike&#44; >There ya go again Mike&#44; 2 plus 2 equals 5 right. >Direct booking over the internet means exactly that &#8212; booking >electronically directly with the actual service provider (airline&#44; hotel&#44; >cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet  Agent&quot;. >An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman.  In >this case one who merely adds cost while providing virtually no value  added. >The Air&#44; Hotel&#44; and Rental Car segments of the travel industry recognized >this. &nbsp;They now provide the consumer with incentives for direct  electronic >booking thus passing on some of their cost savings to him. &nbsp;They have  also >reduced or eliminated most TA commissions and in some cases add a  surcharge >for those that demand paper tickets. >Look Mike&#44; rather than continually screw up what people are staying&#44; I  think >it would be better if you stuck to your specific area of expertise &#8212; >pictures of snowmen. >Your friend >Paul  &gt; I believe online booking will escalate when the cruise lines actually  &gt; begin giving discounts to people booking directly on their sites.  &gt; Thumper >&gt; This is making perfect sense to me. &nbsp;The same person who said this: >&gt; &gt; customers realized that can save money and get better service by  booking >&gt; direct booking over the Internet&#44; >&gt; also said this >&gt; &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. >&gt; and this: >&gt; &gt; book direct with the cruise line? &nbsp;Not only will you save money by >cutting >&gt; out the middle man >&gt; So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have  realized >you >&gt; can save money and get better service by booking direct booking  (whatever >&gt; that is) over the internet? >&gt; Thanks for the translation&#44; it&#8217;s much clearer now. >&gt; &gt; &gt; Let me translate this for everyone. >&gt; &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a >real >&gt; &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save >money >&gt; &gt; and >&gt; &gt; &gt; get better service by booking direct booking over the Internet&#44; his >&gt; sales >&gt; &gt; &gt; dropped. >&gt; &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be  taking >a >&gt; &gt; different view of my business than you do. &nbsp;I am a bit puzzled  though. >In >&gt; &gt; one post you tell people to only deal with storefront agencies and  now >you >&gt; &gt; are saying that storefront agencies are going broke and are closing >their >&gt; &gt; doors. &nbsp;You might want to get the dosage changed on some of your  meds. >We >&gt; &gt; wouldn&#8217;t want you going schizo on us again. >&gt; &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  and >&gt; &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally be >rid >&gt; of >&gt; &gt; &gt; these parasites. >&gt; &gt; Speaking of parasites&#44; how are things on the Unemployment line these >days. >&gt; &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a >&gt; &quot;consultant&quot;. >&gt; &gt; Now that you are getting close to retirement age I see that a lot of >your >&gt; &gt; fellow &quot;consultants&quot; are getting back into the work force by finding >&gt; &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK  so >it >&gt; &gt; isn&#8217;t a high profile job but you get free uniforms which you can wear >with >&gt; &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the 17 >year >&gt; &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s  as >&gt; you >&gt; &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining  that >&gt; you >&gt; &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times  are >&gt; &gt; tough and I&#8217;m sure you&#8217;ll do fine. >&gt; &gt; Keep taking your meds and try real hard to remember to attend those >Anger >&gt; &gt; Management classes. You are making such good progress and we are all >proud >&gt; &gt; of you. >&gt; &gt; Your friend&#44; >&gt; &gt; George in PA >&gt; &gt; Countryside Travel www.countryside-travel.com >&gt; &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm >&gt; &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4>
<p>go feed you kittens will ya </p>
<p> &#8211; Hide quoted text &#8212; Show quoted text -&gt; Oh&#44; I understand it now&#44; so direct booking is going directly with the  cruise  &gt; line is a sure fire way to save money&#44; even though just minutes ago you  &gt; posted that Sky Auction was able to sell a cruise for less then going  direct  &gt; with Carnival. &nbsp;So even though you say time and time again that the only  way  &gt; to save money is to go direct with the actual service provider&#44; not  through  &gt; an internet agent (which by the way is your term&#44; not mine&#44; now you are  &gt; saying stupid things then trying to blame others when you are quoted  saying  &gt; them)&#44; even though you just posted that going through an internet agent  you  &gt; can get a cruise for fifty cents per day.  &gt; It&#8217;s so much clearer to me know&#44; going direct&#44; in this case booking over  the  &gt; internet directly with Carnival is the only way to save money&#44; UNLESS  &gt; somebody else happens to be selling it for fifty cents per day&#44; and unless  &gt; you happen to be the one to mention it. &nbsp;Anybody else who saves money is  &gt; lying.  &gt; Go ahead&#44; change your story once again. > Hi Mike&#44; > There ya go again Mike&#44; 2 plus 2 equals 5 right. > Direct booking over the internet means exactly that &#8212; booking > electronically directly with the actual service provider (airline&#44;  hotel&#44; > cruise line&#44; rental agency&#44; resort&#44; etc.)&#44; not through an &quot;Internet  &gt; Agent&quot;. > An &quot;Internet Agent&quot; as you call them&#44; is another word for a middleman.  In > this case one who merely adds cost while providing virtually no value  &gt; added. > The Air&#44; Hotel&#44; and Rental Car segments of the travel industry  recognized > this. &nbsp;They now provide the consumer with incentives for direct  electronic > booking thus passing on some of their cost savings to him. &nbsp;They have  also > reduced or eliminated most TA commissions and in some cases add a  &gt; surcharge > for those that demand paper tickets. > Look Mike&#44; rather than continually screw up what people are staying&#44; I  &gt; think > it would be better if you stuck to your specific area of expertise &#8212; > pictures of snowmen. > Your friend > Paul > &gt; This is making perfect sense to me. &nbsp;The same person who said this: > &gt; &gt; customers realized that can save money and get better service by  &gt; booking > &gt; direct booking over the Internet&#44; > &gt; also said this > &gt; &gt; &nbsp;Avoid the &quot;Internet Agents&quot;. > &gt; and this: > &gt; &gt; book direct with the cruise line? &nbsp;Not only will you save money by > cutting > &gt; out the middle man > &gt; So&#44; you shouldn&#8217;t deal with internet agents&#44; yet customers have  realized > you > &gt; can save money and get better service by booking direct booking  &gt; (whatever > &gt; that is) over the internet? > &gt; Thanks for the translation&#44; it&#8217;s much clearer now. > &gt; &gt; &gt; Let me translate this for everyone. > &gt; &gt; &gt; Like many small mom-and-pop agencies&#44; George couldn&#8217;t make it as a > real > &gt; &gt; &gt; Travel Agent. &nbsp;When consumers wised up and realized that can save > money > &gt; &gt; and > &gt; &gt; &gt; get better service by booking direct booking over the Internet&#44;  his > &gt; sales > &gt; &gt; &gt; dropped. > &gt; &gt; Paul&#44; I sure do wish you had an &quot;in&quot; at the IRS. &nbsp;They seem to be  &gt; taking > a > &gt; &gt; different view of my business than you do. &nbsp;I am a bit puzzled  though. > In > &gt; &gt; one post you tell people to only deal with storefront agencies and  now > you > &gt; &gt; are saying that storefront agencies are going broke and are closing > their > &gt; &gt; doors. &nbsp;You might want to get the dosage changed on some of your  meds. > We > &gt; &gt; wouldn&#8217;t want you going schizo on us again. > &gt; &gt; &gt; It won&#8217;t last much longer. &nbsp;When Cruise Lines do what the airlines  &gt; and > &gt; &gt; &gt; hotels did and encourage direct electronic booking we&#8217;ll finally  be > rid > &gt; of > &gt; &gt; &gt; these parasites. > &gt; &gt; Speaking of parasites&#44; how are things on the Unemployment line these > days. > &gt; &gt; Ooops&#8230; I&#8217;m sorry&#44; I know you like to refer to yourself as a > &gt; &quot;consultant&quot;. > &gt; &gt; Now that you are getting close to retirement age I see that a lot of > your > &gt; &gt; fellow &quot;consultants&quot; are getting back into the work force by finding > &gt; &gt; consulting positions behind the grill at their local McDonald&#8217;s. OK  so > it > &gt; &gt; isn&#8217;t a high profile job but you get free uniforms which you can  wear > with > &gt; &gt; the bowling shoes you &quot;borrowed&quot; from the Bowl-A-Rama and when the  17 > year > &gt; &gt; old shift manager isn&#8217;t watching&#44; you can &quot;borrow&quot; as many Big Mac&#8217;s  &gt; as > &gt; you > &gt; &gt; can stuff in your pants pockets. &nbsp;I know&#44; it isn&#8217;t the fine dining  &gt; that > &gt; you > &gt; &gt; are used to like those Friskies Prime Cuts-o-Fish Innards&#44; but times  &gt; are > &gt; &gt; tough and I&#8217;m sure you&#8217;ll do fine. > &gt; &gt; Keep taking your meds and try real hard to remember to attend those > Anger > &gt; &gt; Management classes. You are making such good progress and we are all > proud > &gt; &gt; of you. > &gt; &gt; Your friend&#44; > &gt; &gt; George in PA > &gt; &gt; Countryside Travel www.countryside-travel.com > &gt; &gt; Hell Freezes Over www.cruisemaster.com/voyager.htm > &gt; &gt; Norway 2 www.cruisemaster.com/norway  </p>
</p>
<h4><strong>Response:</strong></h4></p>
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		<title>SK to drop intra-Scandinavia business class- who else in Europe is next?</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/sk-to-drop-intra-scandinavia-business-class-who-else-in-europe-is-next-488536.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/sk-to-drop-intra-scandinavia-business-class-who-else-in-europe-is-next-488536.html#comments</comments>
		<pubDate>Thu, 21 Mar 2002 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/sk-to-drop-intra-scandinavia-business-class-who-else-in-europe-is-next-488536.html</guid>
		<description><![CDATA[Question:
Barred from offering frequent flyer miles for flights within Sweden (and  in Denmark a few months/years ago IIRC)&#44; SAS is dropping business class  for flights within Sweden&#44; Denmark and Norway to face the discount  carriers.  One wonders if this portends the future for Europe. 

Response:
If this means lower economy fares&#44; Great! [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p>Barred from offering frequent flyer miles for flights within Sweden (and  in Denmark a few months/years ago IIRC)&#44; SAS is dropping business class  for flights within Sweden&#44; Denmark and Norway to face the discount  carriers.  One wonders if this portends the future for Europe. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>If this means lower economy fares&#44; Great! </p>
</p>
<h4><strong>Response:</strong></h4>
<p> : If this means lower economy fares&#44; Great!  Evidently it does &#8212; SAS just announced that&#44; at least in Finland&#44; it  will start offering flights from Helsinki to London and Amsterdam  for 136e starting April 1st. &nbsp;And no&#44; the date isn&#8217;t a joke&#44; it&#8217;s just  the same date that Buzz stops flying to Finland. &nbsp;Never thought I&#8217;d  see the day SAS becomes a budget carrier&#8230;  Cheers&#44;  &#8212;  Jani Patokallio &nbsp;&gt;O._&#44; &nbsp;El</p>
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		<title>French Authorities sabotage of Comores Airlines</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/french-authorities-sabotage-of-comores-airlines-809720.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/french-authorities-sabotage-of-comores-airlines-809720.html#comments</comments>
		<pubDate>Sat, 20 Oct 2001 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/french-authorities-sabotage-of-comores-airlines-809720.html</guid>
		<description><![CDATA[Question:
I am concerned at the actions of the French DGAC and their harassment&#44;  dirty tricks and &#160;mis-information spread concerning Continental Wings  Comores Airlines. This airline is wholly owned by a small&#44; peaceful&#44;  friendly&#44; Islamic Government in Comores.  The aircraft&#44; a Boeing 747SP manufacturers serial number 22302 and now  registered in [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p>I am concerned at the actions of the French DGAC and their harassment&#44;  dirty tricks and &nbsp;mis-information spread concerning Continental Wings  Comores Airlines. This airline is wholly owned by a small&#44; peaceful&#44;  friendly&#44; Islamic Government in Comores.  The aircraft&#44; a Boeing 747SP manufacturers serial number 22302 and now  registered in Comores D6-OZX is owned and operated by my company  Global Air Leasing for and on behalf of the wholly Comores Government  owned company Continental Wings Comores Airlines. No personal  investments whatsoever are held in the Continental Wings Comores  Airlines&#44; it is at this time wholly and 100% owned by the Federal  Islamic Republic of Comores.  Initially&#44; this was intended to be a joint venture with a German  backed group from Munich&#44; however&#44; it became apparent that this group  did not have many of the things they had represented to the Government  of F.I.R. Comores and indeed the World Bank. The World Bank&#44; together  with specialist experienced aviation consultants S.H. &amp; E. from New  York selected by the World Bank oversaw the formulation of the project  and made the recommendation in favour of the German group&#8217;s business  plan over two other rival plans. Unfortunately the German group turned  out to lack the necessary investment capital&#44; key experienced  operational personnel and management experience&#44; although their  business plan certainly did not indicate this and was generally well  prepared and presented.  These circumstances could not be concealed beyond the first few weeks  of operations when it eventually became clear to all involved that the  investors had not in fact invested the money they had represented and  agreed to invest. This action and the concealment of it was only  possible with the assistance of and fully involved co-operation from a  Marseilles based travel company that funded operations on behalf of  the German group from their ticket and freight sales revenues. A  meeting was held in Paris mid July of this year between the Comores  Government representative in charge of dealing with this project&#44;  Capitane Fakriddine Mahamoud&#44; Directeur du Cabinet de Chef de l&#8217;Etat &#8211;  F.I.R. Comores&#44; Eric Sossah&#44; the Lawyer for the Government of Comores  based in Paris&#44; Thomas Grothe from the proposed German investors&#44; Izu  Scwartz of MATS Travel Company&#44; Marseilles and myself. The German  group eventually handed back their shares to your Government having  never paid for them by investing the capital promised and resigned  from the company.  Global Air Leasing was asked by the Comores Government to stay and  support their Airline as we have the aircraft&#44; some key experienced  personnel and have financially supported their company. I was asked to  act as Administrator for the Airline. Neither I nor my company have  any shares in the Airline or derive any revenue from being  Administrator.  Sometime ago now I had to decide who should be appointed as General  Sales Agent for the Airline for France whose job would be to  co-ordinate passenger ticket sales between the various travel agents  in Marseilles and in fact over all of France. It should be noted that  there had never been any such agreement for any such person or company  previously. After looking at our options and meeting the people and  companies interested on a number of occasions I decided that it would  be most important to find someone with deep experience&#44; someone who  was prepared to support in all ways&#44; including financially&#44; the  project of Continental Wings Comores Airlines&#44; someone who was  trustworthy and someone with patience and endurance through the  inevitable difficulties that arise in most businesses when they get  started. For all of these reasons I chose Mr Tony Medawar of Pacific  Elysees&#44; Paris and I must say to all that care to hear&#44; Tony has  surpassed my expectations and lives up to every one of his promises.  I am greatly impressed by the many good people we deal with especially  in Comores that really support their Airline by their work in so many  areas. These people know who they are. They know their jobs and are  ever eager to assist us all to try to make your Airline something that  your Country can be proud of as a real achievement in the advancement  of tourism&#44; communications&#44; freight&#44; business&#44; holiday&#44; personal and  family visitation travel in Comores and shortly in the surrounding  regional area.  Your readers may not be too surprised to know that we have been  targeted for many inspections of our aircraft&#44; our maintenance our  crews and so forth by the French Civil Aviation Authorities since the  beginning of our flights from Marseilles. I am pleased to report that  we have had no less than 5 airworthiness inspections by the French  Civil Aviation Authorities of our aircraft at various times in  Marseilles and have passed all with flying colours. We have had  similar experiences with our crews and our records and again all was  checked and pronounced each time to be in order and acceptable to the  French Civil Aviation Authorities.  The aircraft was deliverd for this project with a current Certificate  of Airworthiness issued by the Australian Civil Aviation and Safety  Authority (CASA) and a fresh maintenance check and release to service  (as further confirmation of its continued airworthiness) by Garuda  Maintenance Facility which holds European (JAA)&#44; American (FAA) as  well as Australian (CASA) certificates and authorities. The Comores  DGAC inspected the aircraft&#44; its records and maintenance system on  arrival (as had the Australian authorities when they issued their  certificate of airworthiness) and found all in order.  The frequency and amount of the French Authorities questioning  increased again around 11th and 12th October. Once again all of their  questions have been answered&#44; with appropriate documents supplied. It  is our job to be ready and we take this and the safety of our  operations very seriously. The French Civil Aviation Authorities  issued a media release to the effect that they would stop the flights  because of safety and security concerns for the passengers&#44; etc. I am  told they also issued another notice retracting this media statement a  couple of hours after the first one was released &#8211; but somehow the  story that appeared did not reflect or mention this AND the rather  obvious questions that might flow from these actions.  In spite of all of this Continental Wings Comores Airline&#8217;s flight on  Monday 15th was fully authorised and approved by the same French Civil  Aviation Authorities as being safe&#44; secure and permitted to fly  passengers and freight from Marseilles to Comores. Behind the scences  also there have been some literally breathtaking inconsistencies by  the French Civil Aviation Authorities.  I can certainly sympathise with any in the Media or the public who  have difficulty in understanding the position of the French Civil  Aviation Authorities. It may not even be too unreasonable to imagine  that because of their quite evident inconsistencies they have their  own agenda.  Beyond a certain point I think it is quite reasonable to see their  actions amount to a form of harassment acting against the Federal  Islamic Republic of Comores and their National Airline by the French  Civil Aviation Authorities. Whether this goes higher in the French  Government is a question I cannot answer. As usual&#44; the actions of the  French Civil Aviation Austhorities and indeed the French Government  not necessarily their words will tell us all what we need to know.  I leave it to your readers to imagine how well the French Authorities  actions so far in this matter would stand up to any serious detailed  independent scrutiny in the international and public arena.  Or would it just be seen to be France prejudicing and commercilly  sabotaging the endeavours of a small&#44; friendly&#44; peaceful&#44; Islamic  Country &#8211; a former Colony of France&#44; that has been trying its best to  develop an important new business and service for the Comorienne  people as well as the people of France?  Surely&#44; it could not go un-noticed by the French Authorities that a  French Airline operates to Comores and perhaps others from France  would like to also. It is worthy to also note the Comores Government  has allowed them traffic rights and access to the market which is also  served from Europe by Sudan and Yemenia. It is certainly not  noticeable that this French Airline is subject to the same over  zealous treatment by the French Civil Aviation Authorities as  Continental Wings Comores Airlines is subject to let alone the stigma  of having prejudicial and blatantly inaccurate statements as to safety  and security issued and run in the National Media of France. These  same statements being disproved and contradicted by the fact the  flights were approved which is tantamount to an admission by the  French Civil Aviation Authorities that they got it wrong. This being  further confirmed by their as yet unreported upon retraction of their  earlier media release.  For the record the aircraft is maintained according to the Boeing  maintenance manual and operated according to the Boeing aircraft  operations manual as recognised all over the world (including Air  France who do the same) and approved by the Comores Civil Aviation  Authorities who in turn act according to the rules of ICAO (the  International Civil Aviation Organisation that sets standards that  France&#44; Comores agree to be bound by&#44; as indeed are most countries).  It has been quite a significant challenge for all involved the  establishment and foundation of Continental Wings Comores Airlines. I  would like personally congratulate all of those involved&#44; all who have  travelled with us&#44; who plan to travel with us or who have supported us  even in their kind thoughts.  It will be important to carefully build upon the foundations already  laid over the last 3 months or so since operations of Continental  Wings Comores Airlines commenced. We have a plan to enhance and  support &nbsp;the existing business with regional services that can feed </p>
<p>  &#8230; read more &raquo;    </p>
<h4><strong>Response:</strong></h4>
<p>Your post is interesting&#44; although I&#8217;m curious as to the identity of your  intended audience in this newsgroup. &nbsp;I was also intrigued by your  statement that the venture is &quot;100% owned by the Federal Islamic Republic  of Comores&quot;. &nbsp;I cannot imagine that the Comorian government has the  capital to invest in this sort of thing: have they in fact put any funds  into the venture? &nbsp;Are any figures available? &nbsp;I&#8217;m not an expert in  aviation&#44; but would imagine that running a 747 is not cheap &#8211; how many  seats are you filling on your flights?  &#8212;  Iain Walker  Department of Anthropology  University of Sydney  NSW 2006  Australia </p>
</p>
<h4><strong>Response:</strong></h4></p>
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		<title>40 years ago: Raising the the mighty warship Vasa!</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/40-years-ago-raising-the-the-mighty-warship-vasa-736656.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/40-years-ago-raising-the-the-mighty-warship-vasa-736656.html#comments</comments>
		<pubDate>Tue, 24 Apr 2001 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/40-years-ago-raising-the-the-mighty-warship-vasa-736656.html</guid>
		<description><![CDATA[Question:
 &#62;The Vasa is written up somewhere on the web (I don&#8217;t have the location  &#62;to hand right now) as a case study in the management of innovation.  &#62;There are remarkably strong parallels between the problems which  &#62;affected the design and implementation of the Vasa&#44; and those which  &#62;are seen in [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p> &gt;The Vasa is written up somewhere on the web (I don&#8217;t have the location  &gt;to hand right now) as a case study in the management of innovation.  &gt;There are remarkably strong parallels between the problems which  &gt;affected the design and implementation of the Vasa&#44; and those which  &gt;are seen in information systems now. &nbsp;For instance the king of Sweden  &gt;(the client? the line manager?) had committed an excessive proportion  &gt;of the country&#8217;s wealth to one&#44; risky&#44; project. &nbsp;There was a very  &gt;expert designer (a consultant?) who was involved at the start but was  &gt;off the scene well before the project was completed. &nbsp;There were tests  &gt;where the results were ignored when they suggested outcomes which  &gt;didn&#8217;t suit the management. &nbsp;And so on. </p>
<p>You are just too right for comfort.  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt; Maybe someone will raise the Bismark some day and then there will be > two. (smiley).  &gt;I think her fate was just because some people out there didn&#8217;t like her  &gt;shape ?  &gt;RAF could have been more careful <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  </p>
<p>They also didn&#8217;t like it that she had just sunk HMS Hood (a battle  cruiser). And I may be wrong but I think it was the Fleet Air Arm  (effectively the naval air force) and not the RAF that put paid to it.  (These military people are sticklers for their demarcation disputes &#8211;  (smiley))  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt;40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship  &gt; Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It  &gt; never saw any service at all&#44; did it? </p>
<p>Oh Petya. 25 million visitors so far ! &nbsp;Do you think they are all wrong ?  It&#8217;s the best purpose built tourist trap in the world.  &nbsp; &nbsp; &nbsp; &nbsp;L.P </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Maybe someone will raise the Bismark some day and then there will be  &gt; two. (smiley). </p>
<p>I think her fate was just because some people out there didn&#8217;t like her  shape ?  RAF could have been more careful <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />   &nbsp; &nbsp; L.P </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text ->40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship >Vasa once again saw the light of day >after 333 years on the seabed. >Please click on the Link to read more about the anniversary! >http://www.vasamuseet.se/ >Welcome To Stockholm&#44; Sweden >And The Vasa Museum this Summer  &gt;Let me recommend a visit. We saw it last summer and found it extremely  &gt;interesting and impressive. </p>
<p>The Vasa is written up somewhere on the web (I don&#8217;t have the location  to hand right now) as a case study in the management of innovation.  There are remarkably strong parallels between the problems which  affected the design and implementation of the Vasa&#44; and those which  are seen in information systems now. &nbsp;For instance the king of Sweden  (the client? the line manager?) had committed an excessive proportion  of the country&#8217;s wealth to one&#44; risky&#44; project. &nbsp;There was a very  expert designer (a consultant?) who was involved at the start but was  off the scene well before the project was completed. &nbsp;There were tests  where the results were ignored when they suggested outcomes which  didn&#8217;t suit the management. &nbsp;And so on.  Martin  &#8212;  City University Business School&#44; &nbsp;London&#44; UK  Fax &nbsp; (020) 7040 8628 &nbsp; &nbsp;http://www.city.ac.uk/martin </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt;&gt;40 years ago: Raising the Vasa! >&gt;On 24 April 1961 the mighty warship >Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It >never saw any service at all&#44; did it?  &gt;A harbinger of Swedish neutrality. </p>
<p>&nbsp; &nbsp;Sweden was far from neutral during the 17th century&#44; how  &nbsp; &nbsp;improbable it might seem today&#44; it was a European power deeply  &nbsp; &nbsp;involved in European wars of the time. The 17th century is called  &nbsp; the Great Power period in Swedish history.  &nbsp; One ship that saw service was &quot;Kronan&quot; (the Crown) which exploded  &nbsp; (just like Hood!) off Oland in battle. It was the flagship of the  &nbsp; Swedish Navy. 800 sailors and soldiers perished.  &nbsp; If you happen to visit the &quot;Glass Kingdom&quot; in Smaland &#8211; the Kronan  &nbsp;exhibitions in Kalmar is not far away.  &nbsp; Kronan website:  &nbsp; http://www.kalmarlansmuseum.se/kronan/english/  &nbsp;MW&#44; Sthlm&#44; SE  &#8211; Hide quoted text &#8212; Show quoted text -&gt;PB  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt; &gt;And The Vasa Museum this Summer > Let me recommend a visit. We saw it last summer and found it extremely > interesting and impressive. > Like the Bismark it failed to complete its maiden voyage. > Michael Forrest  &gt;Are you sure it was a failure ? &nbsp;After all Vasa is the sole survivor <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  </p>
<p>Maybe someone will raise the Bismark some day and then there will be  two. (smiley).  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt;40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship >Vasa once again saw the light of day >after 333 years on the seabed. >Please click on the Link to read more about the anniversary! >http://www.vasamuseet.se/ >Welcome To Stockholm&#44; Sweden >And The Vasa Museum this Summer  &gt; Let me recommend a visit. We saw it last summer and found it extremely  &gt; interesting and impressive.  &gt; Like the Bismark it failed to complete its maiden voyage.  &gt; Michael Forrest </p>
<p>Are you sure it was a failure ? &nbsp;After all Vasa is the sole survivor <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />   &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;L.P </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;40 years ago: Raising the Vasa!  &gt;On 24 April 1961 the mighty warship </p>
<p>Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It  never saw any service at all&#44; did it?  &#8211; Hide quoted text &#8212; Show quoted text -&gt;Vasa once again saw the light of day  &gt;after 333 years on the seabed.  &gt;Please click on the Link to read more about the anniversary!  &gt;http://www.vasamuseet.se/  &gt;Welcome To Stockholm&#44; Sweden  &gt;And The Vasa Museum this Summer  &gt;Regards Putte  &gt;&#8211;  &gt; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;_\|//_  &gt; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&#8216; . . &#8216;)  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt;40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship  &gt;Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It  &gt;never saw any service at all&#44; did it? </p>
<p>A harbinger of Swedish neutrality.  PB </p>
</p>
<h4><strong>Response:</strong></h4>
<p>40 years ago: Raising the Vasa!  On 24 April 1961 the mighty warship  Vasa once again saw the light of day  after 333 years on the seabed.  Please click on the Link to read more about the anniversary!  http://www.vasamuseet.se/  Welcome To Stockholm&#44; Sweden  And The Vasa Museum this Summer  Regards Putte  &#8212;  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; _\|//_  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&#8216; . . &#8216;) </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;40 years ago: Raising the Vasa!  &gt;On 24 April 1961 the mighty warship  &gt;Vasa once again saw the light of day  &gt;after 333 years on the seabed.  &gt;Please click on the Link to read more about the anniversary!  &gt;http://www.vasamuseet.se/  &gt;Welcome To Stockholm&#44; Sweden  &gt;And The Vasa Museum this Summer </p>
<p>Let me recommend a visit. We saw it last summer and found it extremely  interesting and impressive.  Like the Bismark it failed to complete its maiden voyage.  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p>40 years ago: Raising the Vasa!  On 24 April 1961 the mighty warship  Vasa once again saw the light of day  after 333 years on the seabed.  Please click on the Link to read more about the anniversary!  http://www.vasamuseet.se/  Welcome To Stockholm&#44; Sweden  And The Vasa Museum this Summer  Regards Putte  &#8212;  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; _\|//_  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (&#8216; . . &#8216;) </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;40 years ago: Raising the Vasa!  &gt;On 24 April 1961 the mighty warship  &gt;Vasa once again saw the light of day  &gt;after 333 years on the seabed.  &gt;Please click on the Link to read more about the anniversary!  &gt;http://www.vasamuseet.se/  &gt;Welcome To Stockholm&#44; Sweden  &gt;And The Vasa Museum this Summer </p>
<p>Let me recommend a visit. We saw it last summer and found it extremely  interesting and impressive.  Like the Bismark it failed to complete its maiden voyage.  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt;40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship >Vasa once again saw the light of day >after 333 years on the seabed. >Please click on the Link to read more about the anniversary! >http://www.vasamuseet.se/ >Welcome To Stockholm&#44; Sweden >And The Vasa Museum this Summer  &gt; Let me recommend a visit. We saw it last summer and found it extremely  &gt; interesting and impressive.  &gt; Like the Bismark it failed to complete its maiden voyage.  &gt; Michael Forrest </p>
<p>Are you sure it was a failure ? &nbsp;After all Vasa is the sole survivor <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />   &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;L.P </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;40 years ago: Raising the Vasa!  &gt;On 24 April 1961 the mighty warship </p>
<p>Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It  never saw any service at all&#44; did it?  &#8211; Hide quoted text &#8212; Show quoted text -&gt;Vasa once again saw the light of day  &gt;after 333 years on the seabed.  &gt;Please click on the Link to read more about the anniversary!  &gt;http://www.vasamuseet.se/  &gt;Welcome To Stockholm&#44; Sweden  &gt;And The Vasa Museum this Summer  &gt;Regards Putte  &gt;&#8211;  &gt; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;_\|//_  &gt; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(&#8216; . . &#8216;)  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt;40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship  &gt;Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It  &gt;never saw any service at all&#44; did it? </p>
<p>A harbinger of Swedish neutrality.  PB </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt; &gt;And The Vasa Museum this Summer > Let me recommend a visit. We saw it last summer and found it extremely > interesting and impressive. > Like the Bismark it failed to complete its maiden voyage. > Michael Forrest  &gt;Are you sure it was a failure ? &nbsp;After all Vasa is the sole survivor <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  </p>
<p>Maybe someone will raise the Bismark some day and then there will be  two. (smiley).  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; &gt;40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship  &gt; Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It  &gt; never saw any service at all&#44; did it? </p>
<p>Oh Petya. 25 million visitors so far ! &nbsp;Do you think they are all wrong ?  It&#8217;s the best purpose built tourist trap in the world.  &nbsp; &nbsp; &nbsp; &nbsp;L.P </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt; Maybe someone will raise the Bismark some day and then there will be  &gt; two. (smiley). </p>
<p>I think her fate was just because some people out there didn&#8217;t like her  shape ?  RAF could have been more careful <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />   &nbsp; &nbsp; L.P </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &#8211; Hide quoted text &#8212; Show quoted text ->40 years ago: Raising the Vasa! >On 24 April 1961 the mighty warship >Vasa once again saw the light of day >after 333 years on the seabed. >Please click on the Link to read more about the anniversary! >http://www.vasamuseet.se/ >Welcome To Stockholm&#44; Sweden >And The Vasa Museum this Summer  &gt;Let me recommend a visit. We saw it last summer and found it extremely  &gt;interesting and impressive. </p>
<p>The Vasa is written up somewhere on the web (I don&#8217;t have the location  to hand right now) as a case study in the management of innovation.  There are remarkably strong parallels between the problems which  affected the design and implementation of the Vasa&#44; and those which  are seen in information systems now. &nbsp;For instance the king of Sweden  (the client? the line manager?) had committed an excessive proportion  of the country&#8217;s wealth to one&#44; risky&#44; project. &nbsp;There was a very  expert designer (a consultant?) who was involved at the start but was  off the scene well before the project was completed. &nbsp;There were tests  where the results were ignored when they suggested outcomes which  didn&#8217;t suit the management. &nbsp;And so on.  Martin  &#8212;  City University Business School&#44; &nbsp;London&#44; UK  Fax &nbsp; (020) 7040 8628 &nbsp; &nbsp;http://www.city.ac.uk/martin </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt;&gt;40 years ago: Raising the Vasa! >&gt;On 24 April 1961 the mighty warship >Mighty warship? &nbsp;It sunk the first time they tried to sail it! &nbsp;It >never saw any service at all&#44; did it?  &gt;A harbinger of Swedish neutrality. </p>
<p>&nbsp; &nbsp;Sweden was far from neutral during the 17th century&#44; how  &nbsp; &nbsp;improbable it might seem today&#44; it was a European power deeply  &nbsp; &nbsp;involved in European wars of the time. The 17th century is called  &nbsp; the Great Power period in Swedish history.  &nbsp; One ship that saw service was &quot;Kronan&quot; (the Crown) which exploded  &nbsp; (just like Hood!) off Oland in battle. It was the flagship of the  &nbsp; Swedish Navy. 800 sailors and soldiers perished.  &nbsp; If you happen to visit the &quot;Glass Kingdom&quot; in Smaland &#8211; the Kronan  &nbsp;exhibitions in Kalmar is not far away.  &nbsp; Kronan website:  &nbsp; http://www.kalmarlansmuseum.se/kronan/english/  &nbsp;MW&#44; Sthlm&#44; SE  &#8211; Hide quoted text &#8212; Show quoted text -&gt;PB  </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;&gt; Maybe someone will raise the Bismark some day and then there will be > two. (smiley).  &gt;I think her fate was just because some people out there didn&#8217;t like her  &gt;shape ?  &gt;RAF could have been more careful <img src='http://www.businesshistorybooks.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' />  </p>
<p>They also didn&#8217;t like it that she had just sunk HMS Hood (a battle  cruiser). And I may be wrong but I think it was the Fleet Air Arm  (effectively the naval air force) and not the RAF that put paid to it.  (These military people are sticklers for their demarcation disputes &#8211;  (smiley))  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4>
<p> &gt;The Vasa is written up somewhere on the web (I don&#8217;t have the location  &gt;to hand right now) as a case study in the management of innovation.  &gt;There are remarkably strong parallels between the problems which  &gt;affected the design and implementation of the Vasa&#44; and those which  &gt;are seen in information systems now. &nbsp;For instance the king of Sweden  &gt;(the client? the line manager?) had committed an excessive proportion  &gt;of the country&#8217;s wealth to one&#44; risky&#44; project. &nbsp;There was a very  &gt;expert designer (a consultant?) who was involved at the start but was  &gt;off the scene well before the project was completed. &nbsp;There were tests  &gt;where the results were ignored when they suggested outcomes which  &gt;didn&#8217;t suit the management. &nbsp;And so on. </p>
<p>You are just too right for comfort.  &#8212;  Michael Forrest </p>
</p>
<h4><strong>Response:</strong></h4></p>
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		<title>FS: BMW cell phone</title>
		<link>http://www.businesshistorybooks.com/business-management-consultant/fs-bmw-cell-phone-755228.html</link>
		<comments>http://www.businesshistorybooks.com/business-management-consultant/fs-bmw-cell-phone-755228.html#comments</comments>
		<pubDate>Mon, 09 Apr 2001 00:00:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Management Consultant]]></category>

		<guid isPermaLink="false">http://businesshistorybooks.com/uncategorized/fs-bmw-cell-phone-755228.html</guid>
		<description><![CDATA[Question:
Hi Doug&#44;  I have a 2000 328Ci and may be interested in the Star-Tac and the car kit. &#160;Is  the Star-Tac phone a Verizon&#44; AT&#38;T&#44; or Sprint model. &#160;I currently have Sprint  (Samsung 3500) &#160;and would like to keep my number and service. &#160;Ironic that  you&#8217;re going to the Kyocera QCP-6035 [...]]]></description>
			<content:encoded><![CDATA[<h4><strong>Question:</strong></h4>
<p>Hi Doug&#44;  I have a 2000 328Ci and may be interested in the Star-Tac and the car kit. &nbsp;Is  the Star-Tac phone a Verizon&#44; AT&amp;T&#44; or Sprint model. &nbsp;I currently have Sprint  (Samsung 3500) &nbsp;and would like to keep my number and service. &nbsp;Ironic that  you&#8217;re going to the Kyocera QCP-6035 since I&#8217;m considering doing the same thing  (and giving my SCH-3500 to my wife).  ** Jeff **  &gt; I have a BMW branded Motorola Star-Tac phone. It is compatible with the E46  &gt; 3 series&#44; and many other recent models. It will enable the steering wheel  &gt; buttons to activate the phone. I have the factory install kit for an E46&#44;  &gt; never used. I also have a cigarette lighter power cord&#44; a separate charger  &gt; and spare battery&#44; a data cable and software&#44; as well as all the original  &gt; accessories (a belt holster&#44; the travel charger&#44; and instruction manuals for  &gt; handheld and car installed use)  &gt; I am switching to the Kyocera phone/palm pilot combination&#44; &nbsp;and so don&#8217;t  &gt; need this anymore. It is about 5 months old&#44; and is working fine. I have  &gt; about a grand invested in the whole package&#44; and would consider $500. </p>
<p>&#8211;  &nbsp; &nbsp; &nbsp; London Management Services&#44; Inc.  &nbsp; &nbsp; 20 Gibson Place&#44; Freehold&#44; NJ &nbsp;07728  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;www.LondonManagement.com  &nbsp; &nbsp;732-294-1492 Voice &nbsp; 732-294-1554 FAX  ** Accounting System Consultants &amp; Integrators **  &nbsp; Authorized MAS90&#44; BusinessWorks&#44; Sage Products  ** &nbsp;Legal Technology Consultants &amp; Advisors **  &nbsp; TimeSlips&#44; TABS&#44; TimeMatters&#44; Amicus&#44; etc. </p>
</p>
<h4><strong>Response:</strong></h4>
<p>I have a BMW branded Motorola Star-Tac phone. It is compatible with the E46  3 series&#44; and many other recent models. It will enable the steering wheel  buttons to activate the phone. I have the factory install kit for an E46&#44;  never used. I also have a cigarette lighter power cord&#44; a separate charger  and spare battery&#44; a data cable and software&#44; as well as all the original  accessories (a belt holster&#44; the travel charger&#44; and instruction manuals for  handheld and car installed use)  I am switching to the Kyocera phone/palm pilot combination&#44; &nbsp;and so don&#8217;t  need this anymore. It is about 5 months old&#44; and is working fine. I have  about a grand invested in the whole package&#44; and would consider $500. </p>
</p>
<h4><strong>Response:</strong></h4></p>
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