Business History Books » Business Consultant » American still won't pay!
American still won't pay!
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>I sense that AOL has gotten a few new users online.
Steve – the original post was from Web-TV – care to comment maryanne? amp
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amp’s comment regarding: ["...the original post was from Web TV, care to comment Maryanne?'] Amp: Your point is?…. Maryanne.
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: Steve – the original post was from Web-TV – care to comment maryanne? : amp In the days before Web TV, whenever there was a stupid post (like the one which started this thread), it almost invariably originated from AOL. Now we have Web TV….
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If I have learned anything in my two years of hanging out on this newsgroup, it’s that stupid posts leap from every direction. Digital snobbery, too, is nothing new–it just migrates from this issue to that (Mac vs. PC, Windows vs. Unix or whatever, inexperienced user/poster vs. smug pro, etc.). When the cable modem and ASDL (?) markets really begin to boom later this year and next, online-old-hands will have a far greater number of posts to make fun of. Face it, folks–the characters in the line you stand in at the grocery store, the people you watch in amazement in the doctor’s office or drivers license bureau, are all coming to the digital world. It’s a good thing, and sometimes even entertaining? 
C.Smith
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SW> In the days before Web TV, whenever there was a stupid post (like SW> the one which started this thread), it almost invariably originated SW> from AOL. And AOL, of course, took over the role from even *older* sites like PSUVM and Portal. I would even venture to guess that of the three original USENET sites, one of *them* was probably stereotyped about a week after the first article was fed. 
— Geographic locations in DNS! <URL: http://www.kei.com/homepages/ckd/dns-loc/ >
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Steve Work says: ["...now we have WebTV...'] In one word, killfile if you don’t want to read a post made by someone using Web TV. No one is forcing you. Maryanne.
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> : Steve – the original post was from Web-TV – care to comment maryanne? > : amp > In the days before Web TV, whenever there was a stupid post (like the one > which started this thread), it almost invariably originated from AOL. > Now we have Web TV….
Steve, The reason you see more stupid posts from AOL could be the number of people that use AOL. No other ISP comes close to the size of AOL. Also, a lot of posts with the return address of AOL do not come from AOL. It is stupid to make generic comments about the users of one ISP. I believe this user might have posted before and expected us to link the threads. In any case, if he could tell us why he expects AA to pay, perhaps we might listen. Michael
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> After six letters to American Airlines, they still refuse to pay the cost of > my rental car.
You need to aim higher. Why settle for just the rental car? Why not throw in the plane ticket, hotel, and meals too? What they have done must have been so bad, you are afraid to even tell us what it is. Michael
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– Hide quoted text — Show quoted text ->> : And yes, we all know what Hotmail is. >> It’s an easy way to send and receive mail without anyone knowing your >> true identity. >That’s not entirely true. >Michael >I’m confused. Why is that not true? That is why I use Hotmail.
If you look at the path, you see where the msg originated (unless one has done some fancy hacking). Are you at worldnet.att.net? That’s what your path shows as the source.
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>> : And yes, we all know what Hotmail is. > It’s an easy way to send and receive mail without anyone knowing your > true identity. >That’s not entirely true. >Michael
I’m confused. Why is that not true? That is why I use Hotmail. — Steve I Swear by my life and my love of it – that I will never live for the sake of another man, nor ask another man to live for mine. * John Galt (Ayn Rand)
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: And yes, we all know what Hotmail is. It’s an easy way to send and receive mail without anyone knowing your true identity.
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> : And yes, we all know what Hotmail is. > It’s an easy way to send and receive mail without anyone knowing your > true identity.
That’s not entirely true. Michael
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>You realize, of course, that Hotmail is just a mail service, not an ISP? >Now you are also judging (misjudging) people that post from Hotmail?
I’m not "also" judging anyone. I didn’t make any comments about AOL or WebTV. I was trying to be light-hearted, but I’ll try not to do it around you in the future. And yes, we all know what Hotmail is. miguel — Travel photos from around the world: http://u.nu
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- Hide quoted text — Show quoted text ->It is stupid to make generic comments about the users of one ISP. > I see you’ve learned from history: > First they came for the AOLers, and Michael was silent, because he does > not use AOL. > Then they came for the WebTVers, and Michael was silent, because he does > not use WebTV. > Then they came for the Hotmailers, and there was nobody left to speak up > for Michael. > Not this time, eh? > miguel > —
You realize, of course, that Hotmail is just a mail service, not an ISP? Now you are also judging (misjudging) people that post from Hotmail? Michael
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Matt’s comment regarding: [NW discount certificate] I got one in my Visa bill last month, It seems that there are many time periods that are restricted, but if you are flexible,it looks like a good deal. I plan to use mine to go to a wedding in London this year. Maryanne.
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>It is stupid to make generic comments about the users of one ISP.
I see you’ve learned from history: First they came for the AOLers, and Michael was silent, because he does not use AOL. Then they came for the WebTVers, and Michael was silent, because he does not use WebTV. Then they came for the Hotmailers, and there was nobody left to speak up for Michael. Not this time, eh? miguel — Travel photos from around the world: http://u.nu
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I stopped flying AA when they dumped me in ORD 6 years ago and would not let me board my scheduled connection because there was only five minutes to spare. I came in the gate next to my outgoing flight. They wanted me to take one 4 hours later. Jumped to US and haven’t been back since. Hope AA made their on-time performance ratio that month. – Hide quoted text — Show quoted text – >After six letters to American Airlines, they still refuse to pay the cost of >my rental car. I just received their latest, which told me that after >dealing with the same person for the past 4 months, I would now have to start >all over again because this person can’t do anything for me. I see now that >customer satisfaction ranks near the bottom of American’s priority list. I >know that I’ll never see a cent from them, but I hope that by spreading my >story, I’ll persuade at least one person from ever flying American. I know >I’ll never fly them again, so they’ve already lost the business of one >frequent flyer. Help me out, stand up to these corporations that have >forgotten who got them there in the first place, the customers!
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>After six letters to American Airlines, they still refuse to pay the cost of >my rental car.
That’s nothing! After twelve letters to TWA, they still refuse to pay my rent and cable bill. I will never fly them again. miguel — Travel photos from around the world: http://u.nu
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I sense that AOL has gotten a few new users online.
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Moose, It is not really nice to just jump to the middle of the story? We usually like to here both sides of the story, but in this case we don’t even get one side. I am also wondering why you would deal with the same person for 4 months. You need to practice your escalation skills. Michael – Hide quoted text — Show quoted text – > After six letters to American Airlines, they still refuse to pay the cost of > my rental car. I just received their latest, which told me that after > dealing with the same person for the past 4 months, I would now have to start > all over again because this person can’t do anything for me. I see now that > customer satisfaction ranks near the bottom of American’s priority list. I > know that I’ll never see a cent from them, but I hope that by spreading my > story, I’ll persuade at least one person from ever flying American. I know > I’ll never fly them again, so they’ve already lost the business of one > frequent flyer. Help me out, stand up to these corporations that have > forgotten who got them there in the first place, the customers!
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(other message snipped) >That’s disgraceful. They should give you a new car, not a rental car. >Has this airline no shame? >I needed a new car last year, and several airlines just gave me one as >soon as I asked. > — Craig —
Craig has discovered the "hidden car" trick. Many airlines will now give you a new car if you point out that you already have an abundance of passport holders, day planners and other stuff due to their inability to provide variety in their amenity kits. Try getting a FF upgrade, however, and you soon realize that the giveaways are merely clever distractions for the lack of available seats. Steve Kropla Kingwood, Texas USA To e-mail, replace "dot" with you-know-what Help for World Travelers: http://kropla.com
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> After six letters to American Airlines, they still refuse to pay the cost of > my rental car. I just received their latest, which told me that after > dealing with the same person for the past 4 months, I would now have to start > all over again because this person can’t do anything for me. I see now that > customer satisfaction ranks near the bottom of American’s priority list. I > know that I’ll never see a cent from them, but I hope that by spreading my > story, I’ll persuade at least one person from ever flying American. I know > I’ll never fly them again, so they’ve already lost the business of one > frequent flyer. Help me out, stand up to these corporations that have > forgotten who got them there in the first place, the customers!
So what is your story? — To avoid unwanted spams, an additional letter has been added to fischer. Remove the "c" if you desire to email me.
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Care to elaborate on what your original problem was? I have never had any customer service problems with American and have had them go beyond what I consider normal customer service many times. What happened that they should pay for a rental car? > After six letters to American Airlines, they still refuse to pay the cost of > my rental car. I just received their latest, which told me that after > dealing with the same person for the past 4 months, I would now have to start > all over again because this person can’t do anything for me. I see now that > customer satisfaction ranks near the bottom of American’s priority list. I > know that I’ll never see a cent from them, but I hope that by spreading my > story, I’ll persuade at least one person from ever flying American. I know > I’ll never fly them again, so they’ve already lost the business of one > frequent flyer. Help me out, stand up to these corporations that have > forgotten who got them there in the first place, the customers!
– bill hull sdrc/metaphase, asia-pacific group, pdm technical consultant phone:513.576.2907 fax:513.576.2480 http://www.sdrc.com
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After six letters to American Airlines, they still refuse to pay the cost of my rental car. I just received their latest, which told me that after dealing with the same person for the past 4 months, I would now have to start all over again because this person can’t do anything for me. I see now that customer satisfaction ranks near the bottom of American’s priority list. I know that I’ll never see a cent from them, but I hope that by spreading my story, I’ll persuade at least one person from ever flying American. I know I’ll never fly them again, so they’ve already lost the business of one frequent flyer. Help me out, stand up to these corporations that have forgotten who got them there in the first place, the customers!
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> After six letters to American Airlines, they still refuse to pay the cost of > my rental car. I just received their latest, which told me that after > dealing with the same person for the past 4 months, I would now have to start > all over again because this person can’t do anything for me. I see now that > customer satisfaction ranks near the bottom of American’s priority list. I > know that I’ll never see a cent from them, but I hope that by spreading my > story,
Please spread your story. What happened that made you have to rent a car? I’ll persuade at least one person from ever flying American. I know – Hide quoted text — Show quoted text -> I’ll never fly them again, so they’ve already lost the business of one > frequent flyer. Help me out, stand up to these corporations that have > forgotten who got them there in the first place, the customers!